Informal Learning Center
Jay Cross's Informal Learning
DECEMBER 27, 2013
'People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Order the Informal Learning book or read a summary or download the Informal Learning Poster.
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