Jay Cross

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What is Real Learning?

Jay Cross

How to learn socially, experientially, and informally. Learn how to learn. Real Learning in Pictures (illustrations from the book).

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Market Day at Sineu, Mallorca

Jay Cross

“Markets are relationships.” Doc Searles.

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Airline madness

Jay Cross

I’m writing this from the first class cabin on a United flight from Houston to Munich. We have been plied with champagne, prosciutto, steak, cheese, (had to pass on the salad and ice cream sundae courses), free-flowing wine, and cognac. I’m sitting in a comfortable wide seat that converts into a bed. You’d think I’d be a happy camper. I’m not. I don’t like to deal with companies that employ bait-and-switch tactics to fool their customers.

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The Cluetrain Manifesto in action

Jay Cross

Sixteen years ago, The Cluetrain Manifesto foretold the impact the Internet would have on companies’ relationships with their clients. Some companies have yet to get the clue. Excepts from the 95 Theses: Markets consist of human beings, not demographic sectors. Conversations among human beings sound human. They are conducted in a human voice.

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Jane Hart’s Top 100 Learning Tools

Jay Cross

It’s time once again to contribute to Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual. It’s enlightening to review what’s best in the toolbox. My top tools for learning are: Experience. Extracting the lessons of simply living my life.

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Benchmarking Online Learning

Jay Cross

Fascinating data. WHAT KEEPS WORKERS FROM LEARNING ONLINE? 63% lack of time for self-study. 40% can’t find what they need. 41% find current online learning not relevant to their need. 28% lack of somewhere appropriate to study. 26% find learning content uninspiring. 25% technology issues such as low bandwidth. 22% learning objectives are not clear.

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Photographic memories

Jay Cross

A delightful nostalgic post by Paul Simbeck-Hampson this morning led me on a search of my Flickr photos. When was it that Paul, Harold, and I spent a zany day shooting video in Berlin? I couldn’t find it. (I have 32,000 photos, most of them not tagged, on Flickr; finding anything is a b h.) So I queried Google with “berlin jay cross” and came up with this fascinating page.

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