A question of attitude
Clive on Learning
MARCH 21, 2012
When I first entered the learning and development profession, I was assigned a mentor, a certain Mr Ernest Knagg. Ernest had strong opinions on just about all matters of pedagogy and good practice and that included the issue of attitudes. "Clive," he said, "It's not our business to try and change people's attitudes. We can try and change what they do, but not what they feel about things.
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