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RevTech Is the Glue Between Marketing and Customer Success - Raven360

Content Raven

We’ve all seen bad marriages. Different goals, different approaches to life, different opinions on what constitutes a decent hamburger. (Is it too much to ask for one family cookout unsullied by angry meat competitions??

Market 98
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How to Make Your Customer Success Team Proactive (2023) - Raven360

Content Raven

Is your customer success team reactive? Does it need a makeover to become more proactive? If you're like most companies, the answer is yes. Read today!

Teams 75
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What is Learner Autonomy? Importance for B2B SaaS (2023) - Raven360

Content Raven

The learning process is multifaceted. It is both joyous and riddled with potential pitfalls, both hampered and helped by human teachers, both cognitive and metacognitive. With so many dualities in play, it’s no wonder organizations struggle with how to approach them.

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What Is a Digital Academy and Do You Need One? (2023) - Raven360

Content Raven

What is a self-service digital academy, and why does revenue retention depend on it? Let's take a look at today's post.

Digital 40
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Instructional Design Models - Raven360 (2023)

Content Raven

If you’ve been in education or customer success for any period, then you’ve doubtless heard the phrase “instructional design” in reference to creating good learning experiences. However, instructional design models have emerged from their limited purview and entered various real-world contexts – think marketing, sales, online course platforms, and more.

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What Is AGILE Instructional Design? - Raven360 (2023)

Content Raven

Creating great content for learners requires using the proper methodology. You must ensure the lessons you teach are quick, targeted, and appropriate for the elearning environment – where most customer and employee training occurs today.

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What is Instructional Design and Why Should Marketing Care? - Raven360

Content Raven

What’s the deal with instructional design? It’s a question that marketing departments are increasingly asking, and you should be too.