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ElNet Workplace Congress presentation: The task of developing an e-learning strategy


I am presenting at the ElNet Workplace Congress in Sydney tomorrow – if you can’t make it here’s a sneak peak at my presentation

‘Is social learning informal?’ …what is social learning anyway?!


I just watched this very short video that stated that  ‘Social Learning Is Not By Definition Informal’ – it made me think! Tammara says a few things in the video, mainly: 1. learning = social. 2. social learning = learning between you and another person. 3. social learning NOT informal. My question is: what is her interpretation of informal learning? Because learning to walk is social and also informal.there is no structure or assessment or rules around it. So if learning to walk is social learning then social learning can be informal. And what about Connectivism.is

From nothing to something…how we strategically built a regional LMSe-learning community


One of the tasks i had coming into my role at ING Insurance was to manage the administration of the Learner Management System (LMS). We had a system but no central support or center of excellence to guide the regional L&D teams and ILC admins on how to best manage both the system and their use of e-learning. This was being done in an ad-hoc way. It was a big task that required us to: Employ a regional administrator to act as central point of contact for support and advice. Carry out an analysis of the region – who was administering the system in each country?, How did we go?

Too many cooks in the learning kitchen?


So our 100 day action learning challenge is fast approaching crunch time – the teams have been working hard and we can feel the momentum, energy and stress rising steadily! It’s been a great learning experience for everyone involved so far but as with any type of project there have been glitches.namely we’ve had too many cooks in the kitchen these past few weeks. What does this mean? Well.you know how it goes – you have a wonderful dish bubbling away, you add a bit of spices.not too much because it’s cooking and it needs to do it’s thing. But then wham!

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Change is in the air.again!


Time sure does fly when you are getting old ! Lots of change in the air lately – I have jumped off the big financial services juggernaut over into the Higher Education sector and I am loving it! I am working on a few projects that I will be blogging about shortly.this post is just to kick start my blogging juices again

We have to invite Learning to the party?!


Earlier this year i participated in a  ’100 Day Challenge’ – a GE Workout style experience where management identifies  a key issue or business challenge  and hands the task of solving it to a group of employees closer to the business – the challenge is to come up with a viable solution in 100 days and see it through to implementation. Now this was an excellent experience for everyone involved – my team came up with a great proposal, the leadership team loved it and it’s currently being implemented. Sounds like a win-win situation right? Hmmmm.

Going from classroom to blended learning: Put it all in the blender and hit go!


So what will you get if you put all your classroom materials in the blender and hit go? right ol mess! It’s been a busy week (with non stop rain in Amsterdam and a terrible cold!) one of the things on my plate this week was to review a proposed ‘blended’ learning module. thought going over my way of ‘blending’ might be an interesting read and as always I’m keen to hear feedback or tips for improving! How do I blend? then make a skeleton outline of key topics and what activities are associated to them. learning for theory/concepts + Classroom for discussion & practice.

First day at work = reading that 1 million page manual!


There’s a lot of research out there to support the notion that on-boarding new employees is crucial for engagement and shortening the time to competence. We know that sitting someone down and giving them a big fat manual or 100 PowerPoint slides to read on their first few days doesn’t work. But we do it anyway. I’ve worked for a lot of very small companies (ranging from 5 to 15 employees) and there was never any type of structured ‘On-boarding’ (or Orientation training). What have we got? That was relatively easy – there was hardly anything. What do we need?

Transform Your Video Strategy for Enterprise Learning & Communication

We sat down with Tom Clancy, former CLO of EMC, to discuss the role of video in the future of enterprise learning and communication.

Right turn back into my world…L&D!


After a very (slow and not very motivating) 12 months in what was meant to be an e-learning design and development role i have moved back into a more generalist L&D role. And i feel like i’m home again! The last 12 months have been a huge learning curve – I was buried deep within the business, surrounded by very technical content trying to develop e-learning. Lots of bumps and hiccups along the way meant i only really got my hands dirty on one project. Lots of work ahead, lots of learning ahead.and most importantly.lots of blogging and inspiration ahead !! Yay for comebacks

Online Educa Berlin 2009 : what a day!


And it’s not even over yet ! didn’t realize how tiring tweeting was.can’t doze off. It’s been a jam packed day and it’s so difficult to pick the winning sessions. went for the corporate ones and i think i may have missed the mark today – lots of info, stats and practices that have been around for a while were presented. haven’t really seen anything that blew me away. But on saying that it is good to see that companies are embracing blended learning and getting more serious about it. Have they out grown the rapid stuff? Getting more sophisticated?

Online Educa Berlin – What would you like to see/read?


My countdown to Online Educa Berlin has  officially started – only 9 days to go ! The agenda for the conference is excellent and i am very keen to share as much as i can from Berlin. There are some great speakers (and very active bloggers: Clive Shepherd, Nick van Dam, Jane Hart, Karyn Romeis, Donlad Clark) lined up. Check it out here [link]. So with my tools in hand i plan to blog, twitter and make Flipumentaries (love that word – got from @AnneBB). My question is what would YOU like to see or read from Online Educa Berlin?

Tips for managing e-learning projects


Just read a great post on tips for managing e-learning projects: [link]. think the most important tip is ‘ Communicate, communicate, communicate!’ ’ - I have found we become too caught up in emails and our own deadlines etc that we forget to touch base to see how everyone is coming along. One of the things that really worked for us with our last big e-learning project were daily 5 minute ‘huddles’ At the beginning of the day my team would gather for a brief on how the day before had gone, any major issues or hiccups and plans for the day.

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What would be the best area/scope to focus on when launching e-learning and trying to get quick wins?


I recently received an email from an old work mate who is moving into an e-learning role for the first time. He asked some good questions and I thought I’d share one of them here: What would be the best area/scope to focus on when launching e-learning and trying to get quick wins? guess you could say this is the biggest slice of the pie! Everyone wants the quick wins up front – it paves the way for a smoother ride and opens a lot of doors. But it’s a lot easier said than done and if you get it wrong it can be costly (both in terms of actual budget and reputation).

Can a program design model ensure quality and consistency?


Does the perfect program design model exist? If it does, can I apply it in my work place to solve the quality issues we have with designing training packages? This is a paper i wrote a few years ago -  The aim was to deepen my understanding of program design and develop or adapt a suitable model to use as reference in my work place at the time. wanted to ensure my team maintained an acceptable level of quality throughout our training design projects. The motivation for this paper came from a workplace issue at the time. Our roles consisted of designing and delivering training to the business.

Argentina and radical education


Going through some old docs on my laptop i came across this paper i wrote during my Master’s program at UTS. It is not e-learning related but it may be an interesting read for some. In the paper i discuss the Recuperated Factory Movement in Argentina (circa 2001 – 2006) from an adult education perspective. A bit of a snapshot: Buenos Aires, December 2001: “Que se vayan todos” (they all must go) yelled by millions of Argentineans to the beat of pots and pans was the catalyst that signalled the country’s rapid fall into a social and economic abyss.

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Discovering a gold mine of e-learning information, knowledge and expertise


I have been a fan of Tony Karrer for a while now – he’s one of the best e-learning bloggers around. One of the things that Tony has done for the e-learning community is start e-learning learning. Haven’t heard of e-learning learning? You’re missing out on a gold mine of e-learning information, knowledge and expertise ! In Tony’s own words, e-learning learning is a community collecting and organizing the best information on the web about eLearning. And there’s one more reason e-learning learning is very cool – cause my blog is now included ! bites now contributes content.

Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

e-Learning Methodology Toolkit: templates to design and manage your e-learning projects


Part of my role here at work is to put a bit of structure into our e-learning development process.  So i have been working on an e-Learning Methodology Toolkit – basically a set of documents and templates that will help my team structure the way they work – improving the overall analysis, design and deliverables we produce ! Not to mention reduce our timeframes for development !! So here it is. eL Methodology Toolkit. I can’t say i have created all the documents from scratch – i have gathered some and produced others. Hopefully someone will find them useful !

Getting back on track.all the way from Amsterdam


So they say time flies when you’re having fun and it’s true – especially in Amsterdam ! have been here 6 months already and a lot has happened. I’ll write a few short posts on some of the projects I have been working on, some lessons learnt and a bit of a look into the future ! Horaay. I’m back

Training across business lines and languages – the multilingual jungle


The first project i handled was quite a complex one – supporting the rollout of a new system to users across The Netherlands.  We produced 10 e-learning modules in 2 languages, support documentation, trainer packs, and an updated e-campus site in under 2 months ! Lots of work ! So here’s a bit of info : In April business trainers approached us to let us know that there was going to be a big software rollout in the Dutch retail organisation and that they needed e-learning lessons – in English AND Dutch ! We took a step back – asked ‘What’s the real problem here?’ Our Solution.

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Learning professionals today, the credit crisis and grabbing attention


I was on a train trip to Den Haag yesterday and remembered I had a few podcasts on my ipod I hadn’t got around to listening – one of them was an interview with Alisson Rosset, Prof of Ed Tech at San Diego State University : [link]. In it she discuses how learning has changed in the past 10 years. The main points she makes are: * Basics are still the basics – customer needs, recognition of learning as one of many interventions to achieve business outcomes. Geographical dispersion of workforce – we are now delivering messages and services to a wider audience. link].

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Requirements? nah we’ll buy it then see what we can do with it…


That’s what I heard today – I was astounded. The biggest mistake you can make when purchasing software (or anything) is ignoring your requirements and going for the “we’ll buy it then see what we can do with it&# approach. I got a call asking me whether L&D had any survey or online evaluation tools – it just so happens that our LMS has a ton of features that we haven’t really fully explored yet.surveys and evals are one of them. So I answered “Yes! So my advice was to go back and nut out what the requirements were.and we’ll go from there

Adobe Catalyst: new e-learning authoring tool?


I just watched a great demo of Adobe’s new baby called Flash Catalyst. What blew me away was the interoperability of the files between all Adobe products – the files go back and forth between Catalyst, Illustrator, Photoshop etc in what seems to the end user a seamless process. Catalyst lets you create interactive content without coding.nice! Watch the Flash Catalyst. So while I was watching this I thought “wow I can totally use that to create e-learning&#. Now if only I could have the Photoshop skills the guy in the video has

Lessons in learning for business leader – CorpU TV


Harry Stout, our CEO, recently said that one of the most important things you can do for your career is spend at least an hour a day on personal development. He personally listens to up to 60 podcasts a week ! Awesome stuff – wouldn’t it be great if he could create at least 1 podcast a week to share what he is learning !! So.what am I doing these days to develop my skills and knowledge? Watching videos on Youtube ! came across this fantastic channel: CorpU TV. it’s a great way to hear and learn from what’s happening “on the factory floor&# ! Check it out [link

Vendors sharing their expertise – rapid learning blends


I have been reading through a few of Kineo’s   rapid guides and tip sheets and i love them!  . The guys at Kineo do a great job at sharing their expertise in the e-learning space. One of their latest papers is “ How to design rapid e-learning blends ”.  . It provides a quick and practical guide on how to create blended e-learning in short timeframes and at low cost.  . One of the things that particularly stood out for me was the recommendation to “Keep it simple” – as obvious as it sounds sometimes I tend to forget this! So keep an open mind.and keep it simple !

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

It’s not just me !


It’s not just me !! fell off the blogging bandwagon about 2 months ago.i stopped writing and reading blogs. thought it was just me.but I just came across this post Lee had it too ! and I suddenly feel so much better – it’s not just me.it’s a pandemic and i’m not the only sufferrer !! read Lee’s post and I could identify with everything he said. I got the same bug – bloglines went from being an  indispensable part of my day to a horrible monster I didn’t want to go near ! My unread items were piling up by the minute and the more I stayed away the more I feared going back.

CCK08 Week 1 – What is Connectivism?


So first week down – and it’s been pretty much learning in isolation for me this week – a paradox when talking about Connectivism! went through 3 readings – ( [link]. link] and [link] ). at this stage I have questions.I am hoping as the weeks pass I’ll be able to answer them. What Connectivism Is - [link] ). “ knowledge is not acquired. Knowledge is literally the set of connections formed by actions and experience. Does this mean that the more connections we form the more knowledge we have access to? But we said above that they grow naturally.

e-learning strategy – the year ahead


Things change quite quickly in my workplace – one of the things the L&D team are looking at is boosting our capabilities in the e-learning space. mentioned a few posts ago that we purchased Lectora, this is part of our e-learning strategy. Below is an edited presentation that outlines where we are heading with our e-learning plans. We have a lot of work to do but the possibilities are huge and the benefits for the business exciting! So Lectora training is in a week’s time – we’re also about to launch a diversity initiative that has an associated website.

The Future Role of Learning & Development


I’ve just returned from the ASU GSV Summit this week in San Diego, CA. The summit is THE event for Education Technology companies, practitioners, and investors. This year 3500 people from all over the world converged in lovely San Diego to discuss (and envision) the next major transformational innovations in EdTech. It was a fascinating discussion covering a wide range of topics around the future of corporate learning and skills development. One particularly interesting discussion point touched on the future role of the Learning & Development (L&D) organization within corporations.

Roles 3011

Quality Control process for E-Learning

Quality assurance is often reduced to correcting errors in a nearly completed learning product. But creating a quality assurance process that influences decisions throughout production reduces the amount of revisions. This is the final step to ensuring that e-Learning applications are not themselves a barrier to learning

8 Best Practices For Designing Gamified eLearning Experiences


How To Design Gamified eLearning Experiences. There isn’t any doubt that gamification holds a prominent place in the future of eLearning. This comes as no surprise, thanks to the fact that gamified eLearning courses boost learner engagement , increase motivation , and trigger their competitive nature. Determine WHY And HOW To Gamify Your eLearning Course. Go Beyond Leaderboards.