e-Learning Academy

MARCH 7, 2012

Question from a client: What’s an effective and efficient way to developing training of a new system that won’t break the bank? If this was a question for broad use systems training, such as Microsoft Office 2010, then the answer may have been to: use the performance support tools that the systems provider offers (Microsoft [.].

System 66

System Develop Microsoft Training 66

e-Learning Academy

MARCH 23, 2012

Question from a client: We have a new Learning Management System (LMS). How can it help us to induct new people into the organisation? Okay. We need to think about what both the organisation and the new employee wants to achieve. A colleague of mine once said to me, in the first three weeks a [.].

Performance Support 62

Performance Support LMS Support Learning Management System 62

e-Learning Academy

MARCH 30, 2012

Looking for cost effective and agile ways to train staff? Then virtual classroom (VC) may be the answer you are looking for (other terms for VC include webinar and web conferencing). At first, virtual classroom can seem a little daunting to design and facilitate. A virtual classroom train-the-trainer workshop is a great way to build [.].

Virtual Classroom 60

Virtual Classroom Classroom Resources Design 60

e-Learning Academy

MARCH 16, 2012

Question from a client Are there any examples of e-learning service level agreements (SLA) that you know of? I want to reduce expectation mismatch between ourselves and the e-learning provider. Well, what a great idea. Wouldn’t it be great if e-learning providers issued formal service level agreements upon engagement, complete with escalation procedures and penalties.

Services 43

Services Issue Learning Ideas 43

e-Learning Academy

MARCH 3, 2012

Podcast 22 is the third of a series of three podcasts about Learning Management Systems (LMS). This podcast explores some of the isues associated with many existing corporate Learning Management Systems, and what future LMS might look like if providers choose to adopt the mobility and personalisation associated with today’s web-enabled social media platforms.

Association Learning Management System 43

Association Learning Management System LMS Learning Management System Podcasts 43