Once, twice, one thousand times a knowledge worker
From the Coleface
DECEMBER 18, 2009
Jay Cross has an interesting article in the December issue of the “Inside Learning Technologies” magazine about making business decisions and the use of business metrics. As I made the claim in Feb that 2009 would be the year of “ bad measurement ” this is a topic close to my heart. Amongst the exhortations for L&D people to be more business savvy which are hard to take issue with, Jay states that we now work in an environment where a “great knowledge worker can
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