Faced with the tsunami of information, we are all floundering to find our way to content that actually matters. From setting up filters--both of the automated and human variety--to trying to make sense of what we find, we are in a fix, so to speak. Hence, we see the rise of content curators as a breed who will help us to make sense of this world of worldwideweb that has suddenly gone amuck. The scene within an enterprise is not much different. The lifespan of enterprises are declining rapidly. Arnold Waldstein puts it elegantly: I’mdreaming hard for a conversational-based reality online. MORE >>

In my previous post, I wrote about the tenets of communitymanagement based on my learnings from the past 6 months. In this post, I wantto talk about the different hats that we need to don as community managers.This was well put in the diagram by Andy Wibbels which you can see in this post called Inside the Mind of a Community Manager.It graphically represents a number of things a community manager needs to be aware of in her/his role. In my post, I want to explore all the "hats" a community manager needs to wear to execute her role. What we are asking for is a behaviour change. MORE >>

"Nothing important should ever be more than two clicksaway", said Steve Krug in his classic Don't Make Me Think ! This is anexcellent thumb rule for designers--and as I got into my role of a communitymanager--I learned the value of this rule for community managers as well. Ihave recently blogged about The Six Hats of a Community Manager , and here isthe seventh one. Does a community manager need to become an UX expert? This doesn't of course mean that we become UX designers byvirtue of being community managers. That might be stretching it too far. will elaborate on this theme in the post. MORE >>

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. have pasted the quote below: 1. Uzzi found that teams made up of individuals who had never before worked together fared poorly, greatly increasing the chance of a flop. These networks were not well connected and contained mostly weak ties. At the other extreme, groups made up of individuals who had all worked together previously also tended to create musicals that were unsuccessful. Scott E. MORE >>

I have been deviating from the key themes of this blog, i.e., learning, performance, training and collaboration, for some time now. However, the deviations have been topics that moved me deeply, and I did not want to write about them in a separate blog. They are as much a part of me as all things learning. In the future too, I see this blog being intermittently peppered with posts unrelated to organizational learning but delineating experiences that are of personal import. With today’s post, I am back on the theme of learning and its impact on performance—personal and organizational. Maybe not. MORE >>