December, 2011

ID Reflections

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Content Curation: One More Role for an Enterprise Community Manager

ID Reflections

Faced with the tsunami of information, we are all floundering to find our way to content that actually matters. From setting up filters--both of the automated and human variety--to trying to make sense of what we find, we are in a fix, so to speak. Hence, we see the rise of content curators as a breed who will help us to make sense of this world of worldwideweb that has suddenly gone amuck.

Community 194
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50 Posts and Articles that Made Me Think in 2011

ID Reflections

Inspired by JaneHart’s Top100 Articles of 2011 , I thought I should put down at least the top 50 thathas made me reflect and ponder in the past one year, has changed the way I dothings and shaped quite a bit of my work-life decisions. Not all the posts havebeen written in 2011, but since I either stumbled across them in 2011 or readthem with greater appreciation this year, I thought it fair to include these inthe list.

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The Seventh Hat of a Community Manager: UX Design

ID Reflections

"Nothing important should ever be more than two clicksaway", said Steve Krug in his classic Don't Make Me Think ! This is anexcellent thumb rule for designers--and as I got into my role of a communitymanager--I learned the value of this rule for community managers as well. Ihave recently blogged about The Six Hats of a Community Manager , and here isthe seventh one.

Community 175
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Six Tenets of Community Management: Learnings

ID Reflections

I am back again after being away for more than 3 months. Ihave been somewhat lazy but I also deliberately stayed away from posting as Itried to consolidate and synthesise all that I was learning. I have beenplaying the role of an enterprise community manager for some time now—6 monthsto be precise—and thought it would be a good idea to jot down my learnings fromthe past few months.

Community 151
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The Six Hats of a Community Manager

ID Reflections

In my previous post, I wrote about the tenets of communitymanagement based on my learnings from the past 6 months. In this post, I wantto talk about the different hats that we need to don as community managers.This was well put in the diagram by Andy Wibbels which you can see in this post called Inside the Mind of a Community Manager.It graphically represents a number of things a community manager needs to be aware of in her/his role.

Community 193