January, 2012

ID Reflections

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Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. I hadwritten about the latter in my post Molotovcocktail = Weak ties x complicated knowledge.

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Exceptions are the new normal

ID Reflections

“Exceptions are the shadow economies of firms today and isfertile ground for social business solutions, which thrive in anexception-driven environment…” ~John Hagel : [link] In today’s work environment, exceptions and not rote taskrule. You can’t train for exceptions nor create checklists or Job Aids. Exceptionsencountered are solved by people bringing not a hammer for the nail but abagful of toolkits, problem solving skills and an open mind.

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A Surprise!

ID Reflections

Today I received a pleasant surprise! And one that also humbled me. One of my Twitter friends notified me about this post: Asia Pacific's List of elearning Movers and Shakers -- [link] asia-pacifics-list-of- learning-movers-and-shakers. html I appear in this curated list of the top 10 movers and shakers, and I was delighted. Then as the euphoria settled, I was beset with questions.

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