In the Middle of the Curve

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Business Architecture - So What Do You Do?

In the Middle of the Curve

Argue about the validity of ADDIE if you must, but most training teams I have encountered still use this as an organizing structure for what they do. I''d rather talk to my stakeholders in a way they understand. This particular iteration is from Chico State IDTS. - The "Power Users" for the Learning Ecosystem will be the folks performing staff training design, development and delivery activities.

Business Architecture - The Individual Process Level

In the Middle of the Curve

Now that I have a rough idea of what processes I need to document, it''s time for me to start mapping out the individual process. The act of doing this will help me break this down further. Working within a training team, I figured it was best to start with us. This will also help provide a point of discussion when I talk to other teams. Allow me to see how our process differs from theirs and why.

The Learning Ecosystem in Action

In the Middle of the Curve

Some early posts for context: If You Could Do It All Over Again. In the Throes of the Thrash An Attempt to Structure the Problem Status Report on the Learning Ecosystem Summarizing the Learning Ecosystem So the Learning Ecosystem is a year old. What it looks like in action? Looking and listening for trends. What do people want? What do they want to accomplish? What do they see happening?

Guerrilla Change Management

In the Middle of the Curve

Wonder Woman as Gorilla - by Stonegate -- Sitting by the pool in Orlando with Brian Dusablon during Ecosystem 2014, he turned to me and said Wendy - you should write about Guerrilla Change Management! have in the past. But it has been awhile (like 2007 awhile.) And I was hearing a lot of noise at the conference about requiring resources and lots of money for real change to occur. Screw that.

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Incremental vs. Revolutionary

In the Middle of the Curve

During lunch yesterday, I had a chance to talk to a group from a health care system outside of Kansas City, MO. This was their first eLearning Guild event and they were pretty excited. If you go back and read my early blog posts from 2006 / 2007 - I started this blog when I was in the health care industry. My lunch companions from Kansas City reminded me that there are still quite a few parallels between the health care audience of highly educated doctors and nurses and the higher ed audience of highly educated faculty and staff. In both cases, it is often best to move slowly and stealthily.

What Problem Are You Trying To Solve?

In the Middle of the Curve

A few weeks back, I had a productive discussion with Aaron Silvers. needed an outside eye to provide feedback on my initial attempts at a learning architecture. While we were talking, I asked Aaron about developing a community of practice. You need to ask yourself two questions: What problem are you trying to solve? How does working together solve it? The image below is a pretty good descriptor.

#iel12 Social Media Analytics - Pt 1

In the Middle of the Curve

2 of my professional keywords for this year are "mobile" and "analytics". Our clients are starting to talk about social media. More as a cool thing/buzzphrase than as a strategic part of their education program, but at least they are talking. Awareness is 1/2 the battle, right? How do you personally use social media? This is a good starting point. One extreme - the numbers make the decisions for you. Other extreme - if everything is "gut feel", we have no way to measure outcome or change Analytics in the middle of the spectrum. But this isn't entirely new. Catchy = effective. Then donors.

#iel12 Thursday Afternoon Keynote

In the Middle of the Curve

OK - Jane Bozarth is going to make sure I turn on the record button :) Thanks Jane! Speaker: Jane Hart Making the Most of Informal Learning (member of Internet Time Alliance) Jay Cross - 2006. Informal Learning. - 80%+ of how we learn in the workplace happen outside of structured ed - People now recognizing it. But what has been really happening since this realization? Little impact recently - Few organizations have really changed their ways. Formal learning is like riding a bus - driver decides where the bus is going, the passengers are along for the ride. An indistinguishable process. iel12

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The Year of Learning Quietly

In the Middle of the Curve

It's been almost a year since I last blogged. My list of excuses: - I didn't have anything to add to the discussion. - I didn't get out to conferences. - I wasn't engaging in the eLearning social media discussion. Lurking, yes. Engaging, no. - I had some projects on deck that required some quiet time to process. - I decided to focus on personal development vs. professional development in 2011-2012.

Working with the Unengaged

In the Middle of the Curve

I was watching a video (not the one posted above) that talked about how one company created a culture of employee engagement. Interestingly, my first thought how do we make the life of the 70% easier? I''m thinking that if we can take steps in THAT direction, that just maybe they might become more engaged. In my experience, most people start a job wanting to be engaged. That takes trust.

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We Have Met The Enemy.And He Is Us

In the Middle of the Curve

- from Pogo, Walt Kelly 1971 I''ve been doing a lot of thinking about cultural readiness in the past couple of months. Pretty much since the day one of my colleagues took all the air out of the room with a simple comment. "We are not ready for this solution." He meant that the organization wasn''t ready for the solution. But I wasn''t so sure. It''s easy to focus on the noisy negative.

Slick Translation Use Cases

In the Middle of the Curve

Elizabeth Cox, from Belmont Middle School (and the wife of one of my co-workers), put together a very slick use case for helping international students with English. The solution leverages tablets, voice recognition, and Bing Translator. Microsoft in Education featured the solution recently. Worth the 3 minutes to watch

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

#iel11 Blended Models for Learning

In the Middle of the Curve

Presentation: Blended Models for Learning - Applications of Augmented Reality Presenter: Kris Rockwell Augmented Reality - "A live direct or indirect view of a physical, real-world environment whose elements are augmented by virtual computer-generated sensory input, such as sound or graphics." Layers - looking through device w/ image of physical space overlay with a physical layer." - Like heads-up display in airplane Augmenting view of what is out in real world. Augmented - look at the codes and may get image / play pieces. Still need markers physically somewhere. Can't take camera off it.

#iel11 Why 3D, Games and Simulations Matter

In the Middle of the Curve

Had a chance to catch up with Dr. Kapp before the afternoon keynote. Talked a bit about how much energy blogging requires. Especially when you are the throes of other creative projects. He has book writing as an excuse. My excuse.not so good ;) -- Presentation: Why 3D, Games and Simulations Matter for Learning and Collaboration Presenter: Karl Kapp Often - we use technology. Think the shiny object solve our problem. Right tool for right time makes sense. Watching yourself age a way that influences behavior + Take negative stereotypes of aged people and made YOU an aged avatar. Design issue.

On Influence

In the Middle of the Curve

The wonders of Google search uncovered Jewelpet Magical Change anime. Seems appropriate. The full video is here. Recently - I've been asked the following question: So how do you influence people to change? It's asked in different ways. It's been asked by friends and strangers in a wide array of contexts. And I've been asked this a LOT in the past couple of months. Because it is not a magic bullet.

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Exciting Stuff!

In the Middle of the Curve

After 10 years of blogging, I am (finally) moving from Blogger and to my own web site. The site is (far from) complete as of this writing - expect a formal announcement September 1. 1) For those of you using feed readers - I am going to be republishing a large number of posts over the next few weeks. apologize now for spamming your RSS feed. 2) I will be keeping the content from this blog free and accessible to all. 3) I am working on an automatic feed redirect so that you don't have to re-point to the new site. years and have gone independent!!!! Yes, it was voluntary and planned.


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Change Without "Executive Support"

In the Middle of the Curve

Change sometimes looks like this. -- As part of our Unified Communications project, one of our SWAT team put together a proposal for a service offering that would provide IT consulting assistance helping departments use the new tool kit more effectively. Everyone thought it was a great idea. Nothing really happened. The SWAT team forwarded the proposal to me. VP level). Chances of that happening?

Defining a Learning Organization

In the Middle of the Curve

The values in our coffee area. learning organization is the ultimate competitive advantage. Jack Welsh, SkillSoft Perspectives 2014 My organization''s stated top value is Learning. It is the first word on the wall of the IT Coffee room in VA. By observed behavior, our organization seems to believe this is for our students. But what about our staff? Disney and Nordstroms being two famous examples.

The Ever-Changing Ecosystem

In the Middle of the Curve

Brian Chapman led an introductory talk with his views on Learning Ecosystems and what they are. Since my notes are more of a mish-mash of personal thoughts vs. what he actually talked about, I''m going to share those vs. what he actually said. So for those of you looking for my normal "liveblogging" of conferences.not this time. Going analog instead - then writing here. They are a part. ecosys201

Trying to get out of "Survival Mode"

In the Middle of the Curve

I keep staring at my triangle of purpose. At that big green Compliance section at the bottom. So much of what is crossing my desk these days is driven by fear. Tracking of "mandatory" activities to cover our tails. Is any of this "mandatory" training reducing the number of legal cases we have? Increasing our "win" rates if we have cases? In it, he quotes Stephen M.R.

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Captivate 6 vs. Articulate Storyline

In the Middle of the Curve

I am a Captivate shop. Have been since Macromedia existed (Captivate 2?) I've used Captivate through UI changes, a couple squirelly updates and the long wait for right-click functionality. So I go at this tool evaluation more than a little biased. Because dangit - change is hard and scary. Especially changing long-standing habits. But I have more folks I need to support now. They deserve tools that work for THEM, not just for me. I was heartened to see Adobe address the HTML5 concerns I had. And I have never had end-users seem so excited about a development tool. Exact same steps. Captivate 5.5


In the Middle of the Curve

This spring's seedlings under the grow lamp. Upper left - Cardoons - Lower left - Kale - Upper right - Bete Noire cabbage - Lower right - Brunswick cabbage The Bete Noire cabbage looks a bit unhappy in this picture. Those particular seeds sprout later - so I'm not worried. My seedlings are a little spindly, though. This is my 2nd full season growing stuff in my yard. don't have to fuss over them.

Observing the Environment

In the Middle of the Curve

You may have noticed that I have spent a LOT of time with planning in this blog. The silences should have told you I was also DOING stuff too. Architecture planning doesn't happen in a vacuum. As the plan is developed, it's good to observe what is going on in the environment. How are the relationships with and between the stakeholders? Here is where things can get sticky and dangerous.

My Secret Objective

In the Middle of the Curve

I've been reviewing what I've done during my relative disappearance from the social media space. It has dawned on me that all of the "instruction" I have designed in the past few years share one objective: "The stu dent will know where to find help when he/she needs it." Hasn't really mattered what the topic has been. Or what the "stated" objectives are. That one lone objective has colored the materials I have developed (and what form). Documentation and online tutorials have been task based and progressively shorter. Makes it easier for reference. People actually RTFM! I'm cool with that

IM 25

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#LSCON Experience API and LRSs

In the Middle of the Curve

Some really nice conversation with Glenn Bull from Skilitix before Aaron's session. Seems like there are a lot of us grappling with learning analytics and its place in the enterprise. Not just us end-user folks. Experience API more like an open standards project. Define and make instruction set available. Baseline info on Experience API (Tin Can ) Creating structured record jSon object Actor- verb -object -result -context Learning record store - place where activity statement goes. Records any valid statements It is a capability - not a product. Make across systems. The learning records.

Desperately Peeking Over the Silo

In the Middle of the Curve

One of the bonuses of the Thrash is that I am more open to new sources of input. It also reminds me that my ADD generalist leanings occasionally come in handy. -- Our IT department has put together what I am calling a SWAT team of the best and brightest. Currently) 7 guys with a really good track record of results in their specific areas who also are capable of thinking systemically about the organization and the systems within it. In one of our large group meetings, the SWAT team leader gave a brief introduction to the discipline of Business Architecture. This field is really new to me.

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More Historical Perspective or Why I Fear for Instructional Technology as a Profession

In the Middle of the Curve

This is one of my first web sites - developed in 2001. chose the topic because it was controversial (still is) and it allowed me to use lots of pictures in buttons. Because in 2001, that was advanced. Note the matrices and the fact that the instructor printed out every page of the web site. Despite lots of research, we are still designing the same stuff. Thinking in terms of courses. Let's use it

#iel12 Mobile Learning 10 Minutes Ago

In the Middle of the Curve

Presenter: Richard Mench How do we move from making people smarter to making people better? Business value performance over "smart" How many took a "class" on a mobile device? Average tenure of person in a job 25-34: 3.1 years - Over time - that average tenure goes down with every study - Also changes with age-range. eLearning. Tablets. Need tips / reminders / coaching. The just in time. iel12

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The Technology Reference Model

In the Middle of the Curve

I ran into our SWAT team guy for integration after a meeting one day. He came from an organization with a more mature enterprise architecture practice. He shook his mouse a bit and unlocked his screen saver. "I found a really nifty tool called Archi. I've been using this to document our enterprise." He opened up our Technology Reference Model (TRM). Goldmine! Or at least in their heads.

Playing with Identity

In the Middle of the Curve

The Network Wall at Up To All of Us.2014 Thanks Craig for the pic. - I wrote this back in May 2014 and never posted it. There has been a lot of personal ground covered since that time - which explains the recent quiet. Over the past couple of weeks, I''ve become convinced that "learning" happens whenever someone reaches out for information or reaches out to another to connect.

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Calculating Return on Investment and Benefit / Cost Ratio

In the Middle of the Curve

The university hosted a session by SkillSoft and Knowledge Advisors on learning metrics. I am going to post this in 3 parts. The first 2 will be calculations. The final post will be the explanatory notes. This is part 1. ROI = (Program Benefits – Program Costs) / Program Costs x $100 -- Benefit / Cost Ratio = Benefits / Cost All of this is in $$$$$ In the example from the SkillSoft / Knowledge Advisor lesson, they just used the cost of the license per user. There was quite a bit of debate over what to include under costs. - Do you use license cost per active user?

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#iel12 Wednesday Morning Keynote

In the Middle of the Curve

Twitter contest - (see your Alerts in the Mobile Apps) Don't forget the 3 secret words.And 4th secret "power"word. (No - I don't know what they are). Tony O'Driscoll - Learning in the Era of Instant Enterprise Market economies typified by periods of stability punctuated by technological discontinuity - WWW (19 years old) ripe for same level of discontinuous transformation - We are largely unprepared Peter Drucker - we take technology to automate the past. We are NOT used to Jerk. Technology is literally Jerking humanity around. We are the parents of enterprise. This is an opportunity for us.

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