December, 2011

Jay Cross

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Online Educa Berlin

Jay Cross

2,154 delegates from 96 countries! Online Educa Berlin retains its title as the most diverse learning conference out there. This is the speaker reception, one of the best networking events on my annual calendar. Looking at the full size photo ( hi-res ), I see Richard Staub, Patrick Blum, Dom Graveson, Gunnar Bruckner, Nic Laycock, David Mallon, Charles Jennings, Jack Wills, Sarah Frame, Astrid Jaeger, Harold Elletson, Sann René Glaza, Norm Kamilkow, Willem Manders, and Hans de Zwart.

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Leading in Learning Knowledge Exchange

Jay Cross

The day after arriving home from Berlin, I took part in a two-day knowledge exchange hosted by iventiv and moderated by my colleague Charles Jennings. Charles. We played by Chatham House Rules , which state that “participants are free to use the information received but neither the identity nor the affiliation of any of the speakers nor that of any participant may be revealed.” So I can’t show you photos of the CLOs of a major athletic shoe manufacturer, a prominent Japanese au

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Let’s get Agile

Jay Cross

“On February 11-13, 2001, at The Lodge at Snowbird ski resort in the Wasatch mountains of Utah, seventeen people met to talk, ski, relax, and try to find common ground and of course, to eat. What emerged was the Agile Software Development Manifesto.” Source. On January 6, 2001, at a mountaintop ski resort in Stoos, Switzerland, another group is meeting to talk, ski, and discuss how to make the philosophy underpinning Agile a management practice beyond the realm of software developmen

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AT&T breaks guitars

Jay Cross

One of the key tenets of Unmanagement is DELIGHT CUSTOMERS. Companies that fail to delight customers will soon face a Customer Spring. Rather than gather in the main square, customers will take their business elsewhere. Many corporations will disappear not just from the Fortune 500 but from the face of the earth. I won’t shed a tear when this happens to #12, AT&T.

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Reflecting on my 2011

Jay Cross

Last night (December 10), and I may have been wearing my Santa costume during the conversation, I mentioned to a friend that I’ve studied the concept of time and tell myself I should be free of the tyranny of the agrarian calendar that is the metronome for many of our lives. Nonetheless, every year when the days grow short, I clear away last year’s artifacts and reflect.

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Unworkshops in Zurich January 9 & 10, webinar December 19

Jay Cross

Free webinar Monday, December 19, 10:30 am Eastern/16:30 Zurich. Register. This will be in English. 30-45 minutes max. I expect it to evolve into an interactive conversation, not a presentation. We’re offering the session to set the stage for two unworkshops that Urs Frei and I will moderate in Zurich early in 2012: January 9 13:30-16:00, Creating Content for Learning on the Web.

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LearnTrends Conference is no more

Jay Cross

LearnTrends, the Corporate Learning and Innovation Conference, is going off the air. In 2007, 2008, and 2009, we hosted free online conferences to push the envelope in learning innovation. Thousands of people from around the world participated. We also conducted special events, e.g. a session on using Sharepoint to support learning and a 24-hour round-the-world marathon webinar.