Working Smarter in the Enterprise
Jay Cross
MAY 24, 2011
On April 27, 2011, Clark Quinn and I kicked off a meeting of the Chief Learning Officer Executive Network at Symantec in Mountain View. The Executive Networks people took notes; here are the main points from my presentation. Work Is Changing. Work is no longer just doing just what is in your job description. In 1986, 75% of the knowledge that a worker needed was stored in their heads.
75 
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