Jay Cross

OCTOBER 3, 2012

“You must be the change you want to see in the world.” Gandhi. I’m living the happiness and well-being practices I am prescribing to others. Happiness requires a routine. A couple of activities a day is all it takes to make you happier. Jot down 3 things I am grateful for. Email a positive message to someone. Meditate for 2 minutes. Exercise for 10 minutes.

Exercise 51

Exercise Activities Change 51

Jay Cross

OCTOBER 5, 2012

If you have been unable to call Internet Time Group, it’s the phone company’s fault. Here’s what passes for service at ATT. People who call our business phone line are asked to dial 911 if it is an emergency. Otherwise, “this subscriber has not activated Uverse Voice.” (It has worked fine for the past 10 months.). I called the activation number provided and was told my phone had been activated.

Voice 44

Voice Issue Server Emergent 44

Jay Cross

OCTOBER 4, 2012

When checking out of the Randolph Hotel in Oxford a couple of weeks back, I was surprised to be charged £3 for “Credit Card Processing.” What? When I pay hundreds of dollars for a room, I expect the hotelier to pick up the finance charges. The next evening I posted my thoughts on the Randolph’s billing policy to TripAdvisor. I forgot about the incident until an email arrived from Trip Advisor this morning.

Policies 43

Policies Internet Sales Standards 43

Jay Cross

OCTOBER 1, 2012

The Internet Time & Back is a minimalist, N-scale, single track, time-traveling layout that breaks all the rules. It travels straight through the commercial areas of the Internet Time Lab, ferrying cargos from one end of the Lab’s standing butcher block desk to the other. During a break this evening, I decided to see how the model would work if I flipped it 180 degrees.

Internet 40

Internet Track Mobile Ideas 40