Jay Cross's Informal Learning

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Re-reading A New Culture of Learning

Jay Cross's Informal Learning

A New Culture of Learning by John Seely Brown and Doug Thomas. This short book (136 pages) is inspiring. just read it a second time, something I very rarely do. These paragraphs lept out and grabbed me: Peer-to-Peer Learning. In this environment, the participants all stand on equal ground—no one is assigned to the traditional role of teacher or student. The college experience is a perfect example.

Calling shades of gray “black and white&#

Jay Cross's Informal Learning

Recognition of Non-formal and Informal Learning. Fifteen years ago, “the OECD education ministers agreed to develop strategies for ‘lifelong learning for all’ &# They still don’t have it right. Who are these guys? Later, its membership was extended to non-European states. The OECD’s headquarters are at the Château de la Muette in Paris, France. Emphasis is mine.].

Workscape evolution

Jay Cross's Informal Learning

This morning Jane Hart posted this 5-stage model of the evolution of workplace learning in an organization. I’ve re-worked the model to show: my domain is the workscape (the merger of work and learning, the learning ecosystem). overarching issue is who controls the curriculum. learning is a mix of formal and informal , not one or the other. Old pros don’t take classes.

This blog is closing…

Jay Cross's Informal Learning

I started this blog when Informal Learning was released, November 10, 2006. The informal learning meme has gone mainstream. I am gratified. That crusade is behind me. Informal learning is more important than ever. It’s part of life. It no longer needs an in-your-face site to promote it. These days I focus my energies on helping organizations work smarter. Join me at Internet Time Blog.

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

Change or die

Jay Cross's Informal Learning

LX Briefing. Mixing case studies, stories, and actionable recommendations together with humor and easy-to-understand language, Jay Cross provides much more than buzzwords and back-patting, or so says his bio. He also has some very strong opinions on the future of workplace learning. Jay covers topics from 50,000 feet to ground level, depending on audience and need. This is a total phase change.

Free webinar, Wednesday, February 16th

Jay Cross's Informal Learning

Training Smarter, Working Smarter. Wednesday, February 16, 2011 at 11 AM PST/ 2 PM EST. FREE. Considering the fast pace and super-connectedness of today’s business environment, is the old static classroom really the best place for achieving modern training objectives? Find out how smart businesses today are reaping the benefits of continuous, peer-to-peer learning and collaboration. Register.

An example of informal learning from Europe

Jay Cross's Informal Learning

Three years ago I talked with a former KPPG consultant, Harm Wegstra, at Online Educa Berlin. Harm told me about his team’s experience with informal learning in an engagement with Sara Lee. Here’s an extract of an email Harm sent me. Hi Jay, As promised, I send you some details about the research I’ve done at Sara Lee, being then a senior manager at KPMG Consulting. Training programs.

2.0 is a philosophy, not a technology

Jay Cross's Informal Learning

Internet Time Alliance spent a couple of days last week putting the 2.0 into a tedious proposal for a large, forward-facing multinational corporation. Among our recommendations were: Informal         Live webcasts. Informal         Recorded webinars. Informal         Video conferencing. Informal         Workshops. Informal         Audio/ podcasts. Informal         Learnshop. Informal         Case Studies. Informal         Non-formal video. Informal         Discussion group/ forum. Informal         SharePoint. Informal         RSS Feeds. Informal         Communities of practice.

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

Overcoming Bipolar Thinking

Jay Cross's Informal Learning

Learning is a continuum of degrees of formality • BY JAY CROSS. In the five years since the publication of Informal Learning, I’ve become the Johnny Appleseed of informal learning. didn’t invent the concept. Informal learning is older than civilization. Formal learning is characterized by a curriculum, i.e., content chosen by someone other than the learner. It’s like riding a bus.

Allen Tough, informal learning pioneer

Jay Cross's Informal Learning

Allen Tough,  a brief talk at the 3rd New Approaches to Lifelong Learning (NALL) Conference. Ontario Institute for Studies in Education of the University of Toronto, Toronto, Canada. February 19, 1999. They’re not aware of other people’s learning, educators don’t take it into account and so on. It seems to happen in all demographic groups. We found a 20/80% split. And the other 80% was informal.

8 Dirty Words

Jay Cross's Informal Learning

CLO online edition. Dirty Words. by Jay Cross. L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. Top executives have little time so it’s important to have a one-minute elevator pitch ready for chance encounters with them. The workshops culminate with everyone role-playing that interaction.


Informal learning: the real deal. Free.

Jay Cross's Informal Learning

I nformal Learning has been getting a lot of buzz lately. Many vendors claim to offer informal learning, or even “informal learning management&# without having changed anything beyond the words in their advertising. Read this scathing commentary by Peter Casebow , Jane Hart , and Harold Jarche. It’s time to clear the air. Informal Learning: Five Ways to Do More with Less. series.

Evaluating Training - Capturing the Benefits Aspects of ROI

Training evaluation is necessary and, in many ways, critical to the success of a business. But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. After all, we’ve managed pretty well up to now, so surely another year can’t hurt!

Dan Pink: what motivates people

Jay Cross's Informal Learning

This short video is simply awesome.

Informal Learning Blog » Inside out

Jay Cross's Informal Learning

Teemu Arina and I met online about 18 months ago. I was leading a remote presentation on informal learning from California to a group in Helsinki. We finally got together F2F at Online Educa in Berlin last year

Agile instructional design

Jay Cross's Informal Learning

I’ve been thinking about fresh approaches to instructional design. Instructional design was invented around the time of World War II. Starting virtually from scratch, America had to train millions of men to be soldiers and millions of civilians to make ships and armaments. The training film was born, soon to be followed with the ADDIE model. Training is generally imposed on people.

Informal Snake Oil

Jay Cross's Informal Learning

“As soon as the software vendors and marketers get hold of a good idea, they pretty well destroy it,&# writes my colleague Harold Jarche in his post on Social Snake Oil. That’s his graphic above.) watched vendors hi-jack the term eLearning, and I don’t want to see it happen to social or informal learning. This was ground zero. The “e&# ? This old story is playing out again.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Learning Without Borders

Jay Cross's Informal Learning

Learning Without Borders. In a pre-webcast discussion with Jay Cross yesterday we tackled how organizations steward informal learning; Jay will ask HCI members to bring a relevant business problem to the webcast and walk us through ways to focus on the demand side (what learners need) to facilitate powerful informal learning. Jay Jay named the webcast himself ( The Learners Are Taking Over the Asylum ), so if wrapping your arms around creating a learning organization threatens to drive you crazy, I hope you’ll join us. Knowledge is Your Business. Register for Wednesday’s session here.

Each one teach one customer service

Jay Cross's Informal Learning

Here’s a worthy idea. Mobilize your users to support one another via Twitter. This instance is part of the latest upgrade to Firefox. The push button takes you to their Tweetstream. Informal Learning Working_smarter

People Policy at IDEO

Jay Cross's Informal Learning

John Foster describes human resources at IDEO during the Future of Talent Retreat at Asilomar.

Informal Learning Blog » What is informal learning?

Jay Cross's Informal Learning

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Move Beyond Learning to Applying: A Modern Management Development Program

A better way to develop front-line managers !It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Conversation, not presentation

Jay Cross's Informal Learning

When Jane Hart and I shared our thoughts on social learning at the Irish Learning Showcase in Dublin last week, a formal presentation would have run counter to our message. Instead, Jane and I had an informal conversation in the front of the room. In time, others joined in. The format enabled us change direction based on our reading of the mood in the room.

Learning Styles

Jay Cross's Informal Learning

Will Thalheimer reports on Learning Styles Reviewed by Association for Psychological Science AND FOUND WANTING. Do you believe meshing delivery format with a student’s learning style improves the quality of the learning? The learning-styles view has acquired great influence within the education field, and is frequently encountered at levels ranging from kindergarten to graduate school. For an indictment of learning styles as irrelevant to learning, see: Psychological Science in the Public Interest. Related posts: Learning styles? Ha, ha, ha.

Free Learning to Learn course going strong

Jay Cross's Informal Learning

Addictive Learning That Sticks. In a hurry? Enroll in the course here. announced this free course on Learning to Learn on this blog two days ago. Fifty people have enrolled. Most have completed their first three questions. 16% of the participants answered question 1 correctly and won’t see that one again. Only 8% answered question 2. 10% got question 3 right. There’s still plenty of room in our virtual classroom. Please join us. Related. Announcement of free Learning to Learn course.

Mash-up of Michael Wesch & Santa Claus

Jay Cross's Informal Learning

Social media Christmas circa 1 AD. Thanks to Marc Rosenberg for tipping me off to this one. General

How the right tech tools for your team can power your sales enablement strategy

A staggering 80% of sales professionals report they don’t remember or implement their lessons from annual sales kickoff meetings.Our new publication, available below, explores how companies can avoid costly mistakes in sales training.

Giving up control

Jay Cross's Informal Learning

In an article titled Taking the Social Media Plunge: Learning to Let Go , Andy McAfee explores the reluctance of traditional organizations to embrace social media (and informal learning). Many organizations appear scared to death of Enterprise 2.0. They’re worried that people will use the new tools and accompanying freedom to broadcast hate speech or porn, or harass each other. Andy and Jay.

Taking advantage of the gift economy

Jay Cross's Informal Learning

“I want your advice but I don’t have money to pay for it.&#. Not a week goes by that the independent consultant doesn’t receive requests from corporations or organizations to give free advice or presentations. “Think of the exposure you’ll get,&# they say. Generally, that exposure is not worth much. Maybe they’ll want to buy one.&#. We write books. Related.

The Case for Communities of Practice

Jay Cross's Informal Learning

Published August 2010. Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. He can be reached  at editor@clomedia.com. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They wear special hats and white tunics.

We have a hero!

Jay Cross's Informal Learning

This takes a couple of minutes to load but I think you will find it worthwhile.  It’s a nifty way to thank someone for a favor. Watch it! Naturally, you can make your own.


What's New In Adobe Captivate 9!

Join Dr. Pooja Jaisingh, Sr. Adobe eLearning Evangelist, as she showcases the latest features & enhancements in the all-new Adobe Captivate 9. You will learn about the stellar features of this release along with Captivate Draft –the new storyboarding app.

Informal learning from the horse’s mouth

Jay Cross's Informal Learning

Every morning, my email is littered with very basic questions about informal learning. I’ve been ranting about informal and computer-supported learning in organizations for twelve years now. I’m the Johnny Appleseed of networked, social learning. make 95% of my work available on the net at no charge. You can find it in blogs, presentations, articles, books, YouTube, free book chapters.

Who don’t we want to work smarter?

Jay Cross's Informal Learning

Next month I’ll be conducting several onsite workshops to inject informal/social learning practices into hidebound organizations that are anxious to ramp up to the future. My intent is to challenge a couple of dozen managers to each come up with a major change project and shape up a pitch to sell the idea to their organization. intend to coax them to plant dozens of seeds. Employees. Exactly.

New skills for learning professionals

Jay Cross's Informal Learning

This month’s big question asks, “In a Learning 2.0 world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?&#. Last month I opened the IADIS eLearning 2009 Conference in Portugal with an address on Redefining Instructional Design.

Jay’s new book on learning metrics

Jay Cross's Informal Learning

New book: What Would Andrew Do? by Jay Cross & friends. How to sell senior management on the value of learning. Preview and Table of Contents. 189 pages, $19.99 hard copy or download , $14.99 read-only. Blurb : Chief Learning Officers and training directors are struggling to convince executives they are making a difference. To be successful, they must think and act like business people. works.


Are your managers ready for a world without formal performance reviews?

The future of the formal performance review is sparking lively debates. No matter what side you fall on, everyone agrees that effective managers make managing performance part of their daily routine. In this infographic quickly learn “5 Critical Skills for Managing Performance” every day.