Jay Cross's Informal Learning

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Re-reading A New Culture of Learning

Jay Cross's Informal Learning

A New Culture of Learning by John Seely Brown and Doug Thomas. This short book (136 pages) is inspiring. just read it a second time, something I very rarely do. These paragraphs lept out and grabbed me: Peer-to-Peer Learning. In this environment, the participants all stand on equal ground—no one is assigned to the traditional role of teacher or student. The college experience is a perfect example.

Change or die

Jay Cross's Informal Learning

LX Briefing. Mixing case studies, stories, and actionable recommendations together with humor and easy-to-understand language, Jay Cross provides much more than buzzwords and back-patting, or so says his bio. He also has some very strong opinions on the future of workplace learning. Jay covers topics from 50,000 feet to ground level, depending on audience and need. This is a total phase change.

This blog is closing…

Jay Cross's Informal Learning

I started this blog when Informal Learning was released, November 10, 2006. The informal learning meme has gone mainstream. I am gratified. That crusade is behind me. Informal learning is more important than ever. It’s part of life. It no longer needs an in-your-face site to promote it. These days I focus my energies on helping organizations work smarter. Join me at Internet Time Blog.

Free webinar, Wednesday, February 16th

Jay Cross's Informal Learning

Training Smarter, Working Smarter. Wednesday, February 16, 2011 at 11 AM PST/ 2 PM EST. FREE. Considering the fast pace and super-connectedness of today’s business environment, is the old static classroom really the best place for achieving modern training objectives? Find out how smart businesses today are reaping the benefits of continuous, peer-to-peer learning and collaboration. Register.

Get an Exclusive Articulate Storyline Game Show Template from eLearning Brothers

Download one of the most popular game templates from eLearning Brothers with a look and feel exclusively made for eLearning Learning subscribers! eLearning Brothers creates awesome templates and assets to help you look like an eLearning Rockstar!

2.0 is a philosophy, not a technology

Jay Cross's Informal Learning

Internet Time Alliance spent a couple of days last week putting the 2.0 into a tedious proposal for a large, forward-facing multinational corporation. Among our recommendations were: Informal         Live webcasts. Informal         Recorded webinars. Informal         Video conferencing. Informal         Workshops. Informal         Audio/ podcasts. Informal         Learnshop. Informal         Case Studies. Informal         Non-formal video. Informal         Discussion group/ forum. Informal         SharePoint. Informal         RSS Feeds. Informal         Communities of practice.

An example of informal learning from Europe

Jay Cross's Informal Learning

Three years ago I talked with a former KPPG consultant, Harm Wegstra, at Online Educa Berlin. Harm told me about his team’s experience with informal learning in an engagement with Sara Lee. Here’s an extract of an email Harm sent me. Hi Jay, As promised, I send you some details about the research I’ve done at Sara Lee, being then a senior manager at KPMG Consulting. Training programs.

Allen Tough, informal learning pioneer

Jay Cross's Informal Learning

Allen Tough,  a brief talk at the 3rd New Approaches to Lifelong Learning (NALL) Conference. Ontario Institute for Studies in Education of the University of Toronto, Toronto, Canada. February 19, 1999. They’re not aware of other people’s learning, educators don’t take it into account and so on. It seems to happen in all demographic groups. We found a 20/80% split. And the other 80% was informal.

Overcoming Bipolar Thinking

Jay Cross's Informal Learning

Learning is a continuum of degrees of formality • BY JAY CROSS. In the five years since the publication of Informal Learning, I’ve become the Johnny Appleseed of informal learning. didn’t invent the concept. Informal learning is older than civilization. Formal learning is characterized by a curriculum, i.e., content chosen by someone other than the learner. It’s like riding a bus.

Transform Your Video Strategy for Enterprise Learning & Communication

We sat down with Tom Clancy, former CLO of EMC, to discuss the role of video in the future of enterprise learning and communication.

Informal Learning Center

Jay Cross's Informal Learning

People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Order the  Informal Learning book  or  read a summary  or download the  Informal Learning Poster. What is Informal Learning? The New Workplace.

Agile instructional design

Jay Cross's Informal Learning

I’ve been thinking about fresh approaches to instructional design. Instructional design was invented around the time of World War II. Starting virtually from scratch, America had to train millions of men to be soldiers and millions of civilians to make ships and armaments. The training film was born, soon to be followed with the ADDIE model. Training is generally imposed on people.

Each one teach one customer service

Jay Cross's Informal Learning

Here’s a worthy idea. Mobilize your users to support one another via Twitter. This instance is part of the latest upgrade to Firefox. The push button takes you to their Tweetstream. Informal Learning Working_smarter

Workscape evolution

Jay Cross's Informal Learning

This morning Jane Hart posted this 5-stage model of the evolution of workplace learning in an organization. I’ve re-worked the model to show: my domain is the workscape (the merger of work and learning, the learning ecosystem). overarching issue is who controls the curriculum. learning is a mix of formal and informal , not one or the other. Old pros don’t take classes.

Customer Training Completion Rates

Curious to learn how different factors in your training courses may affect completion rates? We crunched the numbers to help you set goals for course completion and build your content strategy. Download the study to learn what kind of content keeps learners engaged, how long courses should be, and more.

Informal Snake Oil

Jay Cross's Informal Learning

“As soon as the software vendors and marketers get hold of a good idea, they pretty well destroy it,&# writes my colleague Harold Jarche in his post on Social Snake Oil. That’s his graphic above.) watched vendors hi-jack the term eLearning, and I don’t want to see it happen to social or informal learning. This was ground zero. The “e&# ? This old story is playing out again.

People Policy at IDEO

Jay Cross's Informal Learning

John Foster describes human resources at IDEO during the Future of Talent Retreat at Asilomar.

Learning Styles

Jay Cross's Informal Learning

Will Thalheimer reports on Learning Styles Reviewed by Association for Psychological Science AND FOUND WANTING. Do you believe meshing delivery format with a student’s learning style improves the quality of the learning? The learning-styles view has acquired great influence within the education field, and is frequently encountered at levels ranging from kindergarten to graduate school. For an indictment of learning styles as irrelevant to learning, see: Psychological Science in the Public Interest. Related posts: Learning styles? Ha, ha, ha.

Happy Multidisciplinary 2011!

Jay Cross's Informal Learning

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Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

Arts & Letters Daily, Denis Dutton RIP

Jay Cross's Informal Learning

A moment of silence, please. Denis Dutton, a philosophy who founded the pioneering website Arts & Letters Daily , has died in Christchurch, New Zealand, at the age of 66. Arts & Letters Dail y broke new ground went it came online in 1998. The site’s archive shows what grabbed people’s interest back then. Chance and necessity don’t account for everything. … [ more ].

Mash-up of Michael Wesch & Santa Claus

Jay Cross's Informal Learning

Social media Christmas circa 1 AD. Thanks to Marc Rosenberg for tipping me off to this one. General

L’apprentissage informel

Jay Cross's Informal Learning

An artifact from Learning Day at the European Commission. My keynote was titled “The Impact and Inevitability of Informal Learning.&#. Informal Learning

Buy some inspiration before the year ends

Jay Cross's Informal Learning

Amazon just dropped the price of Informal Learning to $28.96. The Kindle edition is $26.06. You can buy a giant (4′ x 2′), durable, grommeted Informal Learning poster in the Internet Time Store. The The Store also offers an online, read-only version of The Working Smarter Fieldbook for $12. Got money you have to spend before year-end? Informal Learning

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Evolution of learning software

Jay Cross's Informal Learning

From classroom scheduling to nose counting to connecting people. Time for a change in emphasis.

Can You Hear Me Now?

Jay Cross's Informal Learning

Conversation has long been the most important learning technology. Unfortunately, not everyone is a born conversationalist. From an article in today’s Wall Street Journal, She Talks a Lot, He Listens a Little , tips on conversing: Set aside a time to talk. Taylor Keeney, a pilot, and his wife plan to speak for the first 20 minutes every day when they both get home from work. Ask for feedback.

Socialcast

Jay Cross's Informal Learning

Today I visited a very cool company in the South Park neighborhood of San Francisco. These guys have developed what looks to be an ideal enterprise social learning platform. Internet Time Alliance will soon have an instance of the software for you to play with. In the late 1990s, South Park was ground-zero for the dot-com revolution because rents were dirt cheap. Open door policy? Not needed.

Reflections on DevLearn 2010

Jay Cross's Informal Learning

“Evaluation sheets, be sure to hand in your evaluation sheets.&# I refuse to fill them out. It takes a while for the important lessons to emerge. What people blurt out 30 seconds after hearing a presentation bears little relationship to what’s going to stick. After the LearnTrends conferences , I wait six weeks until I send out the evals. The new face of learning was made of our faces.

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

Jay’s snapshots

Jay Cross's Informal Learning

Poor man’s instructional technology. bought several 12″ electronic picture frames from Amazon for $120 a pop and installed them in a display case at the Internet Time Lab in Berkeley. NIX N’ EASY 12 Inch Hi Resolution SVGA Digital Picture Frame, 1GB Internal Memory, Remote Control, Photo, Video, Music, Split Screen Option, X12A. Note to self: should include videos, too.).

Aspirations

Jay Cross's Informal Learning

You may have heard me spouting off about aligning the aspirations of workers with the organizations they work for. This falls on deaf ears in North America and most of Europe where we mistakenly think treating workers as humans intrudes on their privacy. Metizo is doing cutting edge work in the field. This is hot, hot, hot in Bejing and Singapore.

Giving up control

Jay Cross's Informal Learning

In an article titled Taking the Social Media Plunge: Learning to Let Go , Andy McAfee explores the reluctance of traditional organizations to embrace social media (and informal learning). Many organizations appear scared to death of Enterprise 2.0. They’re worried that people will use the new tools and accompanying freedom to broadcast hate speech or porn, or harass each other. Andy and Jay.

Genesis of the Working Smarter Poster

Jay Cross's Informal Learning

This morning Dave Gray asked me if I had a few minutes to talk on Skype about the Working Smarter poster I’d like to have as a companion to the Informal Learning poster Xplane and I created several years ago. The Informal Learning Poster. Dave shared his screen as we talked. rambled on about working smarter , and Dave sketched as we talked. Here’s the result. The pic on Flickr.

Quality Control process for E-Learning

Quality assurance is often reduced to correcting errors in a nearly completed learning product. But creating a quality assurance process that influences decisions throughout production reduces the amount of revisions. This is the final step to ensuring that e-Learning applications are not themselves a barrier to learning

Join the Internet Time Alliance for a Day… in London

Jay Cross's Informal Learning

On Thursday 16th December the Internet Time Alliance is conducting a day-long retreat in London to help senior managers prepare for the opportunities and challenges they will face next year. ? Jay Cross, Jane Hart, Clark Quinn, Harold Jarche, Charles Jennings. In this private session, we discuss our latest thinking on what’s important in: social learning. enterprise learning governance. Our choice.