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Real-World Reinforcement Techniques to Start Using Today


​ The first quick tip in this series described the importance of monitoring critical on-the-job behaviors of training graduates to make sure they are occurring and being done correctly. Monitoring is often seen as something akin to "big brother watching over us" or "micromanaging." Well, that is no reason not to do it. It must be done or Level 4 Results will be in serious jeopardy.

State of Training Evaluation: How Are We Really Doing?


​Back from a busy week at ATD 2016 in Denver, I am reflecting on the experience and thinking, "How are we really doing in terms of showing the value of our training to stakeholders?" Here are my impressions, combined with data from a recently released report. On the positive side, there is tremendous interest in showing the business or organizational value of training. But how are we REALLY doing

The Latest Way to Evaluate the Effectiveness of Your Training Programs


​Blended Evaluation™ is the latest way to evaluate the effectiveness of your training programs. Are you using it? Blended evaluation is purposeful; it is based on information required to make good training decisions (usefulness) and provide the data required by stakeholders to fund it (credibility). Blended evaluation is then deliberate in that it is based on purpose.

Practical Ways That Anyone Can Enhance Employee Performance


​ Beginning in 2007, during the early development of Kirkpatrick Partners , plans and actions were drafted to ensure the maximization of both Levels 3 and 4. This still occurs today with continuous evaluation and improvement. Required drivers are defined as processes and systems that reinforce, monitor, encourage or reward performance of critical behaviors on the job.

Steps to make your Flash courses mobile compatible

Stuck with a bunch of Flash-based courses that cannot be viewed on mobile devices? This eBook will take you through the steps to convert existing courses into HTML 5 format and make it compatible with the latest devices and browsers.

This Fatal Evaluation Error Could Cost You Your Job


Just because the Kirkpatrick Model is the most-used training evaluation model in the world does not mean that it is always implemented correctly. Are you making fatal execution errors without even realizing it? Read on to learn how your well-intentioned efforts to show the impact of your training programs could cost you your job

Are You Intimidated by Kirkpatrick Levels 3 and 4?


Kirkpatrick Levels 3 and 4 have intimidated training professionals for decades. Some think they have cracked the code with a highly standardized 90-day post-training survey , but this is not adequate and could even be counterproductive. Others think that 360-degree surveys are the key, but this is not a complete solution either. The time for being intimidated is over. Getting to Kirkpatrick Levels 3 and 4 is not as difficult, time-consuming or expensive as many believe. Our first tip to conquer this challenge is to remember that the end is the beginning

Still Setting Lofty Ideals and Then Losing Focus?


Projects and initiatives typically start with lofty ideals. Along the way, however, the focus is often lost. In this video of Jim Kirkpatrick presenting at PMI Honolulu's Professional Development Day 2015, which has aired on OLELO channel 53 in Hawaii, Jim shares straightforward principles for building a program plan that will yield the desired results.

Protect Your Training Investment from the Birds


One morning while on vacation, Wendy and I went through the resort's buffet line for breakfast. We got our food, set it down at a table by the pool and then left the table for about four minutes to get our beverages and talk to a fellow guest. When we returned, our breakfast was being ravaged by local birds. Eggs, potatoes, bread and fruit were being eaten, tossed about and generally destroyed.

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

Are You a Company Ambassador, or Just a Trainer?


While on vacation recently, Wendy and I were having a mid-afternoon snack when this guy sat down with us. He introduced himself as Gary and said he was on the staff of the place where we were staying. Gary was friendly yet considerate of ‘not overstaying his welcome’ as we talked about the food, weather and island activities. You guessed it, Gary. Is he their public relations manager?

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Get a Copy of the New Kirkpatrick White Paper


You may think you "know Kirkpatrick," but do you know all of the enhancements that the New World Kirkpatrick Model offers? If you want to stay relevant in the training industry, you won't want to miss our newest white paper, An Introduction to the New World Kirkpatrick® Model

Secrets for Getting to Kirkpatrick Levels 3 and 4


​ One of the most common questions we hear at Kirkpatrick Partners is, "How do I get to Levels 3 and 4?" We are glad people are asking this crucial question because training really has no value unless it's applied on the job and subsequently contributes to organizational results. The good news is that "getting to Kirkpatrick Levels 3 and 4" is not as mysterious or difficult as it has been made to seem. In fact, over a dozen industry professionals have shared their experience and expertise in a discussion within the Kirkpatrick Evaluation discussion group in LinkedIn.

Make Learning Active with Do-It-Yourself Job Aids


It is often the case that when you do or create something yourself, you remember it better. To enhance the transfer of learning to behavior, have your training participants create their own job aids at the end of the training program. Read on for the full instructions for this do-it-yourself job aid activity

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

Three Critical Ways to Use Evaluation Results


In this final update, Rob Berry, winner of the 2014 ATD VOS Don Kirkpatrick Scholarship , describes why his participation in our bronze certification program came at the perfect time for his organization, and how what he learned enabled him to establish effective processes and evaluation methods. Read on to find out the three critical ways that his team used their results

Evaluation Tips from the Tropics #1: A Storm Is Brewing


As many of you know, I'm always thinking about how real world things relate to training and training evaluation. Wendy and I recently took a trip to Turks and Caicos, and I found myself taking pictures of the beach that made me think about the Kirkpatrick Model and training

Is Your Reaction Sheet Leaving You Hanging?


Have you been using the same evaluation form after your training programs for as long as you can remember? Are you still struggling to get an acceptable response rate? Do you wonder what people really think of your training? Are you certain that you are even asking the right questions? Take our fun quiz to find out if it's time to update your reaction sheet.

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Heard of Blended Learning? What About Blended Evaluation?


As a training professional, you''ve likely heard of blended learning. While traditional training was one-dimensional, blended learning revolutionized our industry. In much the same way, traditional evaluation is one-dimensional, provides partial truth and is generally ineffective. No evaluation typically occurs at Level 4. These deficiencies have created a need for a blended evaluation approach

Evaluating Training - Capturing the Benefits Aspects of ROI

Training evaluation is necessary and, in many ways, critical to the success of a business. But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. After all, we’ve managed pretty well up to now, so surely another year can’t hurt!

Are You Still Making Fatal Kirkpatrick Model Execution Errors?


On March 23, in cooperation with Training Magazine Network, the Kirkpatricks presented their newest webinar, "Fatal Kirkpatrick ® Model Execution Errors - Practical Tips for Identifying and Correcting Them.". The Kirkpatrick Model is the most-used training evaluation model in the world. This does not, however, mean that it is always implemented correctly. What does misapplication put at risk?

Using Infographics to Show the Value of Your Training


Rob Berry, winner of the 2014 ATD-VOS Don Kirkpatrick Scholarship , has recently begun applying what he learned during the Kirkpatrick bronze certification program to the creation of infographics. Read on to find out how infographics can help you answer a critical, frequently asked question

Goodbye Dad, an Open Letter from Jim to Don


The last time I saw you was right after Mom’s funeral this past March. You were in the front seat of the car that dropped me off at the airport. Weak, gentle and frail, you started to get out of the car, asking if you could come with me. It was not to be. We said our ‘I love yous’ and, with tears in my eyes, I walked into the airport, sure that this would be our last goodbye.

Evaluation Tips from the Tropics #2: Wendy's Trapeze Adventure


Wendy Kirkpatrick is a bit of a daredevil. As a child, she would swing wildly on swings, climb trees and walk on top of the monkey bars. It was only fitting, then, that while we were on vacation, she found something to get the adrenaline pumping. The resort we stayed at had a real circus high-flying trapeze that guests were allowed to swing on in the mornings.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

The Impact of Don Kirkpatrick's Legacy: The Central Arizona Project


Last week , we discussed the success factors and recommendations that came out of the Kirkpatrick Business Partnership Analysis conducted for the Central Arizona Project. This final installment of the two-part series will describe the progress that the CAP team has made, highlighting how powerful Don Kirkpatrick's legacy can be. The Central Arizona Project team has implemented many of the recommendations that resulted from the Kirkpatrick Business Partnership Analysis. These implementations and the subsequent progress include

10 Ways to Get Commitment from Your Training Participants


The closing of an active training session provides a sense of closure for the learners. It is a time to ensure that all expectations were met. However, many trainers fail to maximize the true potential of their closing time. Read on for 10 tips to make your closing active in a way that elicits participant commitment. Note: The following tips appear in Elaine Biech's new book 101 More Ways to Make Training Active , as contributed by Kenneth Stein, Ed.D, CPLP, SPHR, Successful Endeavors. Jim and Wendy Kirkpatrick are also contributors to the book

Top 5 Kirkpatrick Tips for Strengthening Your Training


Throughout our quick tips this year, we've provided numerous ideas for improving the quality of your training. Read on to find out the top 5 things you can do to be a more successful trainer

Are You Harnessing the Full Potential of Level 2?


You have a feeling that one of your training participants is not progressing well, but how do you know whether or not their poor in-class behavior will negatively impact their on-the-job performance? In this quick tip, Stephanie Austin explains step by step how to use basic Excel functions to conduct very valuable statistical analyses that provide insight that you can act on immediately.

Move Beyond Learning to Applying: A Modern Management Development Program

A better way to develop front-line managers !It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Two Techniques You Need to Learn Before Your Next Program


There are three basic objectives of evaluation: to improve your training program, to drive the transfer of learning to behavior, and to demonstrate ultimate value to your stakeholders. The rest is fluff and noise. To contribute to all three of these purposes, it is of critical importance to get any mission-critical program off to a strong start, and to finish even stronger.

Communicating the Value of Training


How do you communicate the value of training to your co-workers and managers so they understand it? Here’s an example from Candee Basford, an education specialist in the training department of a large, power-generating utility company. The target of Candee''s program is to reach world-class heat performance. Heat rate is the ratio of fuel burned to power produced. Don''t Miss a Feature.

Could You Be Replaced By an App? - #4: The Dangerous Training Phrase You Should Stop Using Now


Last week, we explained how to keep the trust of your business stakeholders by translating the true needs behind training requests. Click here if you missed it. This week, we discuss the importance of determining the best intervention for any given problem, and the roles of everyone involved.

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Don't (Survey)Monkey Around: Learn to Make Your Surveys Work


Do you struggle to create surveys that elicit meaningful responses, or to get people to respond at all? Dr. Matthew Champagne, the "Survey Doctor," is offering his Udemy course on survey building at no charge to members of the Kirkpatrick Community

How the right tech tools for your team can power your sales enablement strategy

A staggering 80% of sales professionals report they don’t remember or implement their lessons from annual sales kickoff meetings.Our new publication, available below, explores how companies can avoid costly mistakes in sales training.

How Do You Get Managers and Supervisors On Board?


O ne of the most common questions we receive from learning and performance professionals globally is, “How do we get managers and supervisors on board?” ” After some probing, we typically discover that the more specific question is, “How do we get managers and supervisors to actively participate in coaching and developing their direct reports?”

The What, Where, How, Why and When of Gathering Actionable Feedback


The What, Where, How, Why and When of Gathering Actionable Feedback. by Matt Champagne. Note: The Kirkpatricks became aware of Matt''s work with the introduction of his book, The Survey Playbook. They found the advice to be effective as well as practical to apply, serving as good real-world advice for surveys that get the information you need. One of the most frequent frustrations I hear from instructors is that the comments students provide on the evaluation forms are vague, irrelevant and too few in number. One says, “How you doin’?”

Stop Trying to Sell Training to the Business


On a Monday afternoon about a decade ago, Wendy Kirkpatrick, at the time an energetic training manager for a manufacturing company, called a sales manager. She was hoping that he would be interested in holding a soft skills training class for his team of salespeople. When he answered the phone, he seemed distracted. Wendy asked if she had interrupted anything. Here is what he said. How is it going?

What Does the L&D Crystal Ball Reveal?


Jim recently posted a thought-provoking question in our Kirkpatrick Evaluation discussion group in LinkedIn. Looking into the proverbial crystal ball of the training industry, what does the future look like? An overwhelming number of responses focused on the application of technology during training programs. This ranges from short videos to complete web-based training.

What's New In Adobe Captivate 9!

Join Dr. Pooja Jaisingh, Sr. Adobe eLearning Evangelist, as she showcases the latest features & enhancements in the all-new Adobe Captivate 9. You will learn about the stellar features of this release along with Captivate Draft –the new storyboarding app.