State of Training Evaluation: How Are We Really Doing?
JUNE 15, 2016
Back from a busy week at ATD 2016 in Denver, I am reflecting on the experience and thinking, "How are we really doing in terms of showing the value of our training to stakeholders?" Here are my impressions, combined with data from a recently released report. On the positive side, there is tremendous interest in showing the business or organizational value of training. But how are we REALLY doing
My ATD 2016 Reflections
JUNE 8, 2016
Wendy and I are back in the office after an exciting time in Denver for the annual ATD International Conference and Expo. This was my 15th year attending and presenting. During my few minutes of reflection on the 3 days we spent in Denver, I am reminded that each of those years had its own unique flavor. From my vantage point, it was not a soft launch at all.
Read the Final Words Don Kirkpatrick Left Just for You
MAY 4, 2016
May 9, 2016 will mark two years since Don's passing. It is still hard. It is also good. still hear his words of guidance and encouragement when I re-read articles he wrote or view videos of him teaching. I am still reminded of who he was when I look at his picture in my office, or put his final birthday card to me on our mantle, or when I fish in a trout stream in his beloved Wisconsin.
Still Setting Lofty Ideals and Then Losing Focus?
MAY 25, 2016
Projects and initiatives typically start with lofty ideals. Along the way, however, the focus is often lost. In this video of Jim Kirkpatrick presenting at PMI Honolulu's Professional Development Day 2015, which has aired on OLELO channel 53 in Hawaii, Jim shares straightforward principles for building a program plan that will yield the desired results.
New Brandon Hall Group report forecasts major shift in 2016 online learning trends
Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.
This Fatal Evaluation Error Could Cost You Your Job
MARCH 9, 2016
Just because the Kirkpatrick Model is the most-used training evaluation model in the world does not mean that it is always implemented correctly. Are you making fatal execution errors without even realizing it? Read on to learn how your well-intentioned efforts to show the impact of your training programs could cost you your job
Are You Intimidated by Kirkpatrick Levels 3 and 4?
APRIL 27, 2016
Kirkpatrick Levels 3 and 4 have intimidated training professionals for decades. Some think they have cracked the code with a highly standardized 90-day post-training survey , but this is not adequate and could even be counterproductive. Others think that 360-degree surveys are the key, but this is not a complete solution either. The time for being intimidated is over. Getting to Kirkpatrick Levels 3 and 4 is not as difficult, time-consuming or expensive as many believe. Our first tip to conquer this challenge is to remember that the end is the beginning
Protect Your Training Investment from the Birds
APRIL 13, 2016
One morning while on vacation, Wendy and I went through the resort's buffet line for breakfast. We got our food, set it down at a table by the pool and then left the table for about four minutes to get our beverages and talk to a fellow guest. When we returned, our breakfast was being ravaged by local birds. Eggs, potatoes, bread and fruit were being eaten, tossed about and generally destroyed.
Are You a Company Ambassador, or Just a Trainer?
APRIL 6, 2016
While on vacation recently, Wendy and I were having a mid-afternoon snack when this guy sat down with us. He introduced himself as Gary and said he was on the staff of the place where we were staying. Gary was friendly yet considerate of ‘not overstaying his welcome’ as we talked about the food, weather and island activities. You guessed it, Gary. Is he their public relations manager?
Get a Copy of the New Kirkpatrick White Paper
JULY 1, 2015
You may think you "know Kirkpatrick," but do you know all of the enhancements that the New World Kirkpatrick Model offers? If you want to stay relevant in the training industry, you won't want to miss our newest white paper, An Introduction to the New World Kirkpatrick® Model
Make Learning Active with Do-It-Yourself Job Aids
MARCH 2, 2016
It is often the case that when you do or create something yourself, you remember it better. To enhance the transfer of learning to behavior, have your training participants create their own job aids at the end of the training program. Read on for the full instructions for this do-it-yourself job aid activity
Is Your Reaction Sheet Leaving You Hanging?
APRIL 20, 2016
Have you been using the same evaluation form after your training programs for as long as you can remember? Are you still struggling to get an acceptable response rate? Do you wonder what people really think of your training? Are you certain that you are even asking the right questions? Take our fun quiz to find out if it's time to update your reaction sheet.
Evaluation Tips from the Tropics #1: A Storm Is Brewing
MARCH 16, 2016
As many of you know, I'm always thinking about how real world things relate to training and training evaluation. Wendy and I recently took a trip to Turks and Caicos, and I found myself taking pictures of the beach that made me think about the Kirkpatrick Model and training
Three Critical Ways to Use Evaluation Results
FEBRUARY 17, 2016
In this final update, Rob Berry, winner of the 2014 ATD VOS Don Kirkpatrick Scholarship , describes why his participation in our bronze certification program came at the perfect time for his organization, and how what he learned enabled him to establish effective processes and evaluation methods. Read on to find out the three critical ways that his team used their results
Heard of Blended Learning? What About Blended Evaluation?
MARCH 25, 2015
As a training professional, you''ve likely heard of blended learning. While traditional training was one-dimensional, blended learning revolutionized our industry. In much the same way, traditional evaluation is one-dimensional, provides partial truth and is generally ineffective. No evaluation typically occurs at Level 4. These deficiencies have created a need for a blended evaluation approach
Are You Still Making Fatal Kirkpatrick Model Execution Errors?
MARCH 30, 2016
On March 23, in cooperation with Training Magazine Network, the Kirkpatricks presented their newest webinar, "Fatal Kirkpatrick ® Model Execution Errors - Practical Tips for Identifying and Correcting Them.". The Kirkpatrick Model is the most-used training evaluation model in the world. This does not, however, mean that it is always implemented correctly. What does misapplication put at risk?
Using Infographics to Show the Value of Your Training
NOVEMBER 18, 2015
Rob Berry, winner of the 2014 ATD-VOS Don Kirkpatrick Scholarship , has recently begun applying what he learned during the Kirkpatrick bronze certification program to the creation of infographics. Read on to find out how infographics can help you answer a critical, frequently asked question
Storyboarding for eLearning
Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.
The Impact of Don Kirkpatrick's Legacy: The Central Arizona Project
MAY 18, 2016
Last week , we discussed the success factors and recommendations that came out of the Kirkpatrick Business Partnership Analysis conducted for the Central Arizona Project. This final installment of the two-part series will describe the progress that the CAP team has made, highlighting how powerful Don Kirkpatrick's legacy can be. The Central Arizona Project team has implemented many of the recommendations that resulted from the Kirkpatrick Business Partnership Analysis. These implementations and the subsequent progress include
Evaluation Tips from the Tropics #2: Wendy's Trapeze Adventure
MARCH 23, 2016
Wendy Kirkpatrick is a bit of a daredevil. As a child, she would swing wildly on swings, climb trees and walk on top of the monkey bars. It was only fitting, then, that while we were on vacation, she found something to get the adrenaline pumping. The resort we stayed at had a real circus high-flying trapeze that guests were allowed to swing on in the mornings.
Goodbye Dad, an Open Letter from Jim to Don
MAY 21, 2014
The last time I saw you was right after Mom’s funeral this past March. You were in the front seat of the car that dropped me off at the airport. Weak, gentle and frail, you started to get out of the car, asking if you could come with me. It was not to be. We said our ‘I love yous’ and, with tears in my eyes, I walked into the airport, sure that this would be our last goodbye.
10 Ways to Get Commitment from Your Training Participants
FEBRUARY 24, 2016
The closing of an active training session provides a sense of closure for the learners. It is a time to ensure that all expectations were met. However, many trainers fail to maximize the true potential of their closing time. Read on for 10 tips to make your closing active in a way that elicits participant commitment. Note: The following tips appear in Elaine Biech's new book 101 More Ways to Make Training Active , as contributed by Kenneth Stein, Ed.D, CPLP, SPHR, Successful Endeavors. Jim and Wendy Kirkpatrick are also contributors to the book
Evaluating Training - Capturing the Benefits Aspects of ROI
Training evaluation is necessary and, in many ways, critical to the success of a business. But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. After all, we’ve managed pretty well up to now, so surely another year can’t hurt!
Top 5 Kirkpatrick Tips for Strengthening Your Training
DECEMBER 30, 2015
Throughout our quick tips this year, we've provided numerous ideas for improving the quality of your training. Read on to find out the top 5 things you can do to be a more successful trainer
Two Techniques You Need to Learn Before Your Next Program
NOVEMBER 4, 2015
There are three basic objectives of evaluation: to improve your training program, to drive the transfer of learning to behavior, and to demonstrate ultimate value to your stakeholders. The rest is fluff and noise. To contribute to all three of these purposes, it is of critical importance to get any mission-critical program off to a strong start, and to finish even stronger.
Are You Harnessing the Full Potential of Level 2?
JUNE 17, 2015
You have a feeling that one of your training participants is not progressing well, but how do you know whether or not their poor in-class behavior will negatively impact their on-the-job performance? In this quick tip, Stephanie Austin explains step by step how to use basic Excel functions to conduct very valuable statistical analyses that provide insight that you can act on immediately.
Communicating the Value of Training
OCTOBER 16, 2013
How do you communicate the value of training to your co-workers and managers so they understand it? Here’s an example from Candee Basford, an education specialist in the training department of a large, power-generating utility company. The target of Candee''s program is to reach world-class heat performance. Heat rate is the ratio of fuel burned to power produced. Don''t Miss a Feature.
Seven Simple Secrets to Off-the-Shelf Course Success
Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.
Could You Be Replaced By an App? - #4: The Dangerous Training Phrase You Should Stop Using Now
AUGUST 12, 2015
Last week, we explained how to keep the trust of your business stakeholders by translating the true needs behind training requests. Click here if you missed it. This week, we discuss the importance of determining the best intervention for any given problem, and the roles of everyone involved.
Don't (Survey)Monkey Around: Learn to Make Your Surveys Work
MARCH 11, 2015
Do you struggle to create surveys that elicit meaningful responses, or to get people to respond at all? Dr. Matthew Champagne, the "Survey Doctor," is offering his Udemy course on survey building at no charge to members of the Kirkpatrick Community
How Do You Get Managers and Supervisors On Board?
NOVEMBER 13, 2013
O ne of the most common questions we receive from learning and performance professionals globally is, “How do we get managers and supervisors on board?” ” After some probing, we typically discover that the more specific question is, “How do we get managers and supervisors to actively participate in coaching and developing their direct reports?”
The What, Where, How, Why and When of Gathering Actionable Feedback
SEPTEMBER 10, 2014
The What, Where, How, Why and When of Gathering Actionable Feedback. by Matt Champagne. Note: The Kirkpatricks became aware of Matt''s work with the introduction of his book, The Survey Playbook. They found the advice to be effective as well as practical to apply, serving as good real-world advice for surveys that get the information you need. One of the most frequent frustrations I hear from instructors is that the comments students provide on the evaluation forms are vague, irrelevant and too few in number. One says, “How you doin’?”
Move Beyond Learning to Applying: A Modern Management Development Program
A better way to develop front-line managers !It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.
Stop Trying to Sell Training to the Business
JUNE 25, 2014
On a Monday afternoon about a decade ago, Wendy Kirkpatrick, at the time an energetic training manager for a manufacturing company, called a sales manager. She was hoping that he would be interested in holding a soft skills training class for his team of salespeople. When he answered the phone, he seemed distracted. Wendy asked if she had interrupted anything. Here is what he said. How is it going?
Do You Catch People Doing Things Right?
MARCH 27, 2013
Have you ever attended a dolphin show? If so, did you notice that each and every time a dolphin completes a trick, it receives praise? Whether it’s a hug, a tap on the nose or a treat, the trainer is always there to provide positive reinforcement. How often does this happen for the rest of us
What Legacy Will You Leave?
JANUARY 22, 2014
When I developed the four levels in the 1950s, I had no idea that they would turn into my legacy. simply needed a way to determine if the programs I had developed for managers and supervisors were successful in helping them perform better on the job.
Carrying on Don's Legacy: The Central Arizona Project
MAY 11, 2016
In September of 2015, the Centralized Learning and Development (CLD) team of the Central Arizona Project (CAP) welcomed Kirkpatrick Partners to their facility to conduct a Kirkpatrick Business Partnership Analysis. This two-part series will show what the analysis found, the final results and how CAP's CLD team is carrying on Don Kirkpatrick's legacy with their work. The CAP is Arizona's largest resource for renewable water supplies, designed to bring about 1.5 million acre-feet of water from the Colorado River to Central and Southern Arizona every year.
5 Unknown Ways You're Wasting Your Training Budget
In the US alone, companies spend over $70 billion on corporate training and about $1000 on individual employees according to Bersin by Deloitte. When it comes to training budgets, leaders struggle to pinpoint what impact (if any) their training programs are having. So what's the result? Companies end up wasting millions of dollars each year on ineffective training practices.
Are Your Training Efforts Merely Activity?
NOVEMBER 24, 2015
Much of what learning professionals do does not contribute directly to business or mission value. This happens despite the best of intentions; the training department receives a request for training from the business, and works very hard to fulfill it. Training activity can be mistaken for value, and effort for impact.
Is Less Truly More?
JANUARY 13, 2016
My recent quest for simplicity and conservation in my personal life turned my thoughts toward how we can achieve more with less in our business, as well. When trying to trim the fat, how do you choose what gets your time and other resources? Read on to learn how we employ the Kirkpatrick Model to help us make these decisions
Are You Better Than an Avatar?
SEPTEMBER 24, 2014
I believe that technology is rapidly and deliberately on a quest to make genuine human interaction obsolete. What remains of the human element increasingly seems to involve walking avatars rather than thinking, feeling human beings. My frustration is that many are going down without a fight. We are becoming a scripted society on the way to avatar status.
Beware the Risks of One-Dimensional Evaluation
APRIL 1, 2015
Last week, we introduced the concept of blended evaluation. Click here if you missed it. This week, we will delve further into possible sources of data and methods for gathering it. How do you move beyond just gathering data from the training participants? Read on to find out
Workbook: Gamification and Your Enterprise Learning Strategy
This workbook is a response to your need to understand how to strategically incorporate gamification into your learning strategy, in order to drive real business results. It’s designed to be printed, written in and used as a guide.
Do You Hijack Conversations?
OCTOBER 8, 2014
Tip #3 to Avoid Becoming an Avatar: Sustain the Conversation Without Hijacking It. by Jim and Wendy Kirkpatrick. In your recent conversations, you''ve been asking the second question , which has shown that you care, given the other person permission to open up, and expressed your own bravery and willingness to go against the avatar grain. We are assuming that asking the second question has opened up more and richer dialogue with those around you. They are likely surprised that you''ve shown an interest beyond the norm and are pleased to tell you more.
Training Strategy Mistakes: Are You Making Them?
JANUARY 22, 2015
This week, we begin a new quick tip series that addresses career-threatening learning and development mistakes. Are you making these colossal training strategy mistakes in your mission-critical programs? Take this quiz to find out. The correct answers will be provided upon submission of your responses. Stay tuned in the coming weeks as we share the survey results and address each question and answer one at a time