Living in Learning

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Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained Capability

Adopt 67

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained Capability

Adopt 47

Performance Support: Just Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. For a workforce to consistently function at optimal agility and resiliency, we must evolve beyond the current linear paradigm that is only scoped to transfer knowledge and skills through training no matter how compelling and engaging we try to make it.

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. For a workforce to consistently function at optimal agility and resiliency, we must evolve beyond the current linear paradigm that is only scoped to transfer knowledge and skills through training no matter how compelling and engaging we try to make it.

Steps to make your Flash courses mobile compatible

Stuck with a bunch of Flash-based courses that cannot be viewed on mobile devices? This eBook will take you through the steps to convert existing courses into HTML 5 format and make it compatible with the latest devices and browsers.

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capability

Chasing Sustained Workforce Capability

Living in Learning

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work.

Chasing Sustained Workforce Capability

Living in Learning

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work.

When Are MOOCs Not MOOCs?

Living in Learning

This post this likely to twist a knot in a few knickers, but hey.it's what I seem to do these days, so buckle up.this might rip you right out of your training paradigm. Traditionally, a MOOC, in academic circles, is known as a Massive Open Online Course.and I have no problem with that. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. When that happens, corporate L&D potentially misses the boat.

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

Experience API [xAPI] & Why You Should Give a Rip

Living in Learning

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon before the conference ever started called the xAPI Hyperdrive. Yup…maybe not the squirrel metaphor but I found a nut I was not even looking for…and it changed my entire conference agenda.

Define the “DO” First

Living in Learning

When you consider how quickly business is moving, and the need for an agile and resilient workforce represents minimum criteria for creating sustained capability, the rules of engagement have clearly changed. Training cannot keep pace; scope and charter just do not match up when our new ground zero is located downstream in the post-training world…at the point of work…at the moment of need.

Turn Loose the MOOCs

Living in Learning

Consider the point of work as the new classroom if you like, but recognizing the application of assets at the point of work represents new kinds of assets…a.k.a. Performance Support [PS]. Courses no longer fit. When your hair is on fire there is no time to log into the LMS and take a course on fire safety. You need immediate access to an intentionally designed asset that is task-specific and often role-centric…and business relevant…and effective at the point of work…and accessible at the moment of need. That ain’t training!

“EPS Readiness?” Or “One-and-Done?”

Living in Learning

Successful implementation does not equal full adoption. My point is simply this – being ready to deploy any manner of change is not the same as being at a state of readiness to implement effectively and ensure sustainable adoption across the user population. Both of those examples from my own experiences flash back when I think about the prospects of integrating EPS in any organization.

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

T.G.I.G.F – 2.0

Living in Learning

It was Thursday night. Jesus had just broken bread and had given it to his disciples to represent His body; the wine, His blood. Later that evening, they left the upper room and walked to the olive grove called Gethsemane where Jesus sat the disciples down and urged them to keep watch as he went […]. Continuous Learning

Is mLearning Causing Learner Fatigue?

Living in Learning

Just-in-time is important and becoming more so, but is the just-in-time need we are trying to address with mobile technology based upon pushing Training content to an already overloaded workforce? Is it really? That''s just old school training methods pumped through a really cool new technology.and we''ve been down this road before. EPSS Mobile Learning Performer Support Rants & Ramblings Technology just in time learning mLearning mSupport performance support

Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS

EPS Readiness Comes Before Strategy

Living in Learning

Many organizations are locked into long-held beliefs that training is the default solution to overcoming performance challenges. While training can certainly contribute to closing performance gaps, sadly, the only outcome that can be consistently proven is the creation of potential. Is potential enough? Technology Performer Support Learning Ecosystems Sustained Capability EPSS AGILE 70:20:10 EPS readiness assessment performance support Discovery performance paradigm Ecosystem Agile design point of work

Evaluating Training - Capturing the Benefits Aspects of ROI

Training evaluation is necessary and, in many ways, critical to the success of a business. But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. After all, we’ve managed pretty well up to now, so surely another year can’t hurt!

Performance Support & “The Art of War”

Living in Learning

Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded. Things are getting more social and collaborative, but the “T” word still seems to be central to the mission. We are still Training. Knowledge retention is still the enemy. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. Henry Ford nailed it when he said, “If I’d asked them what they wanted; they would’ve said faster horses!”. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Intentional Design Vs ADDIE

Living in Learning

The "intentional" aspect of this design model is focused on impacting performance at the point of work first. This methodology is at the core of a Learning & Performance paradigm, which, by the way, is inclusive of training.but only if and when it is necessary. Our objective is shrinking time-to-impact, not time-to-training. AGILE EPSS Learning @ the Point of Work Learning Readiness Assessment Performer Support embedded performance support EPS ISD

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Rant: Is My Boomer Showing?

Living in Learning

Sorry, but this had to happen sooner than later, and I don’t expect a tidal wave of agreement.a few ripples will do. Even early warning signs of a tsunami are as subtle as the tide slowly receding from the shore. Yeah, this is about Performance Support…you expected something different from me? Ain’t happenin’! I’m done filling sandbags to protect the institution of training. You’ll find me on a board swimming out to catch the wave of root causes.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Is Our Training Paradigm an Unbeaten Dead Horse?

Living in Learning

Sustained capability…or “competency” if HR-speak is more your style…does not manifest during training regardless of flavor or innovative gyrations we employ. Sustainable workforce performance at the point-of-work is where we need to focus, and point-of-work is not part of, nor within the scope of the training paradigm. If the rules of engagement have changed, so too should our paradigm. 70:20:10 AGILE Discovery & Consulting EPSS MOOCs Performance Support Performer Support Sustained Capability

Lipstick on a Training Paradigm – Oink!

Living in Learning

After drinking the performance consulting Kool-Aid it struck me that the L&D focus was incomplete…and it still is…despite myriad Training innovations like MOOCs, micro-learning, mobile learning, virtual learning, and any other exotic blend you can name. No matter how we dressed it up, no matter how much lipstick, it was still Training. The myth continues to live on. Continuous Learning adoption Agile design business impact competency Continuum design methods Ecosystem MOOCs performance support

The Value of Agile & 70:20:10: Are We Swimming in Circles?

Living in Learning

More emphasis is needed in the downstream, post-training work context where Performers confront moments of need that do not conform to what we build storyboards to address. Transferring knowledge through linear learning is great for raising awareness, but sustained capability in the form of consistent performance results happens downstream at the point of work. That’s where the rules of engagement have changed. AGILE EPSS Performer Support Rants & Ramblings Sustained Capability Agile design business impact performance support rapid development

Agile 50

Waiting For the 9:29

Living in Learning

My grandfather had the reputation of being a good storyteller. remember sitting at his feet with my sister as he would spin one of his yarns. His specialty was ghost stories, and I can hear them even now after so many years. truly believe I’ve been blessed with the art of storytelling as well, though none so good as his. Actually, most of my training conference breakout sessions are built around stories, but none like I’ll share with you right now. Take a short break from corporate L&D and enjoy! Continuous Learning

Move Beyond Learning to Applying: A Modern Management Development Program

A better way to develop front-line managers !It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Readiness – Set – Go: Pursuing a Sustainable EPS Strategy

Living in Learning

We should strive to effectively position that EPS adoption is a rapidly approaching future that lies beyond the scope and charter of the traditional L&D training paradigm. It gets tough when you open your mouth make a bold statement that “Training does not drive performance – It drives potential!”. 70:20:10 Change Leadership Continuous Learning Data Analytics Discovery & Consulting EPS readiness assessment EPSS Learning Ecosystems Performance Support Performer Support Technology xAPI EPS performance support Readniess assessment Vendor evaluation Vendor selection

Readiness – Set – Go: Pursuing a Sustainable EPS Strategy

Living in Learning

We should strive to effectively position that EPS adoption is a rapidly approaching future that lies beyond the scope and charter of the traditional L&D training paradigm. It gets tough when you open your mouth make a bold statement that “Training does not drive performance – It drives potential!”. 70:20:10 Change Leadership Continuous Learning Data Analytics Discovery & Consulting EPS readiness assessment EPSS Learning Ecosystems Performance Support Performer Support Technology xAPI EPS performance support Readniess assessment Vendor evaluation Vendor selection

Adopt 28

Red Wire/Blue Wire & the Explosive Failure of Training

Living in Learning

I have never met ANYONE on the operational side of the business who is satisfied with “potential”. No one on the operational side of the business gets compensated for “potential”. They don’t want a training graduate who knows that they need to use a shovel to dig a hole…they want somebody coming out of training who can dig a freaking hole…and more perfect the hole, the better. Continuous Learning EPSS 70:20:10 Agile design business impact business process guidance competency embedded performance suppport EPS intentional design

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EPS Technology & the Bright Shiny Object Syndrome

Living in Learning

The concept of “just-in-time-just-enough-just-for-me”, a phrase I first heard used by Aaron Silver at Training 2013 in Chicago, epitomizes the concept of contextual support. We design Learning for a multi-user audience for consumption during a Training event. Performance Support [PS], on the other hand, is designed intentionally around role-specific, task-centric workflows. To be even more specific, workflows within which a single user may have a moment of need.

How the right tech tools for your team can power your sales enablement strategy

A staggering 80% of sales professionals report they don’t remember or implement their lessons from annual sales kickoff meetings.Our new publication, available below, explores how companies can avoid costly mistakes in sales training.

From Workflow Documentation Springs Exemplary Performance

Living in Learning

I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. While that sounds like a contradiction in terms, it […]. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile. moment of need deployment enterprise systems EPS implementation simulations

Tin Can & Performer Support – “Just Enough – Just in Time – Just for Me”

Living in Learning

Have you ever explained something to someone who is either hearing it for the first time or is still trying to get their head wrapped around the concept? You know how they will nod slowly in seeming agreement while looking off into the ether and saying dreamily, “Yeah…” really, really slowly?” That far-off look is confirmation that they are indeed interested and yet remain clueless for the most part. The room was full of those folks in the Tin Can break out session where I heard this new sound bite.

Why Consider an EPS Readiness Assessment?

Living in Learning

EPS readiness has more moving parts than simply building a few job aids and calling it good. In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered. developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. EPSS Learning Readiness Assessment Performer Support EPS performance support Readiness Assessment

AGILE Is As AGILE Does

Living in Learning

As with earlier conferences that I’ve spoken at this year, there is once again a lot of buzz around the concept of AGILE. AGILE what? That is a key question to ask because from what I’m seeing, not all AGILE approaches are scoped equally when it comes to learning and performance solutions. Continuous Learning EPSS Learning @ the Point of Work Learning Ecosystems Performer Support Sustained Capability AGILE ISD Learning ecosystems performance support performer support

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What's New In Adobe Captivate 9!

Join Dr. Pooja Jaisingh, Sr. Adobe eLearning Evangelist, as she showcases the latest features & enhancements in the all-new Adobe Captivate 9. You will learn about the stellar features of this release along with Captivate Draft –the new storyboarding app.