Living in Learning

OCTOBER 27, 2012

Have you ever explained something to someone who is either hearing it for the first time or is still trying to get their head wrapped around the concept? You know how they will nod slowly in seeming agreement while looking off into the ether and saying dreamily, “Yeah…” really, really slowly?” That far-off look is confirmation that they are indeed interested and yet remain clueless for the most part.

Performance Support 237

Performance Support Support Performance Sound 237

Living in Learning

OCTOBER 31, 2012

Last week [October 25th] I had the distinct privilege of sitting in on the Tin Can API break-out session that was presented by Aaron Silvers of ADL. I’m not sure of his exact title, but his role was in a leadership capacity on the Tin Can API project. His business card says “the Beard”…and while that was accurate, I still don’t know his real title. Given ADL was also the birth mother of SCORM, I walked in and sat down with a preconception or two that this was SCORM in a new dress.

SCORM 220

SCORM ADL Leadership Project 220

Living in Learning

OCTOBER 21, 2012

Where better than Waffle House can one expect to experience humanity in all its splendor? To get the full impact, make sure you plan your visit around two in the morning or so; that way the experience is flavored appropriately with the salt of the earth.among other spices. When I walked in, the place was packed with the exception of a booth in the far corner from the door, right under the sign that requested reserving booths for two or more.

Social Networks 214

Social Networks LinkedIn 214

Living in Learning

OCTOBER 15, 2012

Training as a profession has always sort of been in a “sales” role. Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS. The biggest “sale” of all was that “Training drives performance!

Performance Support 212

Performance Support Performance Support Flash 212

Living in Learning

OCTOBER 9, 2012

When Einstein defined insanity as “Continuing to do what we’ve always done and expecting different results”, he was on the money. We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Does training contribute to results?

Performance Support 179

Performance Support Support Performance Blended Learning 179

Living in Learning

OCTOBER 11, 2012

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.

Performance Support 176

Performance Support Support Performance Strategy 176