Sat.Oct 06, 2012 - Fri.Oct 12, 2012

Living in Learning

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What Blocks Performance Support from Becoming a Strategic Initiative?

Living in Learning

When Einstein defined insanity as “Continuing to do what we’ve always done and expecting different results”, he was on the money. We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Does training contribute to results?

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Assembling the Performance Support Strategy Puzzle

Living in Learning

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.