January, 2013

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Your Finger's in the Dike and the Dam's About to Burst!

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Why 2013 is the year for Performance Support. It's January 2013 and the dam is about to burst. For the past few years I think we've become a little complacent, plugging our finger in the dike but only standing in ankle-deep water. But that's about to change! The economic downturn of 2009 is now fading into the past. Businesses are growing again, competition is heating up, and the outlook for the future is bright again.

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Mobile Performance Support (PS): There's an App for That!

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These days it seems we don't go anywhere without a mobile connection of some kind. Smartphones and now tablets are just part of our daily existence, allowing us to stay connected wherever we are. No one who’s seriously gone mobile should be surprised to hear that the mobile workforce is growing. It’s huge! A recent IDC report says that this year, the number of mobile workers will total 1.3 billion around the world-- an impressive 37.2% of the workforce.

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Overcoming Barriers to PS--Yes, You Can!

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In our post, Your Finger’s in the Dike and the Dam’s about to Burst, Bob referred to a Gartner study that shows IT spend on new systems and applications is expected to double in 2013. That means there is a potential for your performance support project to get funded! But, in order for it to even be considered, you'll probably have to overcome some internal barriers.

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Moving from Training to Performance Support

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Employee Performance InfoGraphic

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