Don't Gamify Wild Bill discussed the importance of designing for voluntary play in serious games. Play is the baseline requirement for any game designed to provide useful indicators for gauging individual and organizational successes over time. Specifically, my point is that those interested in gamifying employee engagement in social business, and who also aim to effectively use collaboration, must optimally design for emergence not just competition and cooperation as guiding principles. Collaboration Community 2.0 Experience Design Gameful Design Social Business Design Social Learning MORE >>

'People discussing the pace of change that organizations face in dealing with connected customers, globalization, competition, distributed workforces, innovation, etc. often assert that a paradigm shift is needed. agree with the basic point. However, the way forward is seldom clear and simple when facing the need for dramatic changes in how we think about organizing what we know into practical changes to such fundamental challenges. Collaboration Experience Design Innovation Social Media Egyptian hieroglyphs invention paradign shift philology Rosetta Stone Social Sciences TED Talk TED Thinkin MORE >>

What do you think the typical manager might say if you told them their employees don't gossip and engage one another in non-work related tasks enough? Most managers have heard of the watercooler effect without ever having the meaning of the concept sink in to their understanding of how it relates to performance and collaboration. couple of studies released this summer dealing with performance and collaboration in teams merit consideration. Customer Experience Experience Design social networking Enterprise 2.0 elearning 2.0 empathy MORE >>

When a learning architecture supports all types of learning along the range of formal, non-formal, and informal experiences, it simply means that small chunks of formal learning are available as resources for non-formal and informal learning. It also means that the knowledge created through non-formal learning (whether mentored, self-directed, or accomplished in collaboration with others), or informal learning taken on its own, becomes a resource in developing new formal learning content. e-Learning 2.0 Big Shift elearning 2.0 MORE >>

There is a lot, actually a whole lot, of buzz over the past year about the gamification of business, specifically marketing, training, customer service. Much of it misses the simple point that it is the experience with it, the playfulness of it, that makes a game. Not the scoring system, or the rewards, or anything else can make up for a game that participants (customers or employees) don't experience as play. I'm not saying that incorporating game mechanics into relationships cannot create a motivating dynamic, at least over the short run. It certainly can. MORE >>