I've discussed ethnography several times before, the first taking note of the trend toward virtual anthropology and the next talking about the significance of Tom Boellstorff's ethnography of Second Life, followed by a couple of posts about ethnography in relation to empathy and globalization. Indeed, Cheskin's Davis Masten and Tim Plowman characterized digital ethnography as the next wave in understanding the consumer experience in a Design Management Journal article as early as 2003.

One of the most visited posts on this blog is titled, Empathic Research Methods and Design Strategy. In it I add to points made by Adam Silver, a Strategist at Frog Design, noting that globalization and digitalization in the 1990s resulted in product and service interfaces with more culturally diverse and geographically distributed customers. The combination of these forces led designers to search for new methods to augment artistic intuition.

While meeting for drinks and food at Llywelyn's Pub a few weeks ago on a Sunday evening with two of my oldest friends, one of them mentioned recently using Cisco's Telepresence video conferencing. I was keen to learn about the experience.

The last time you bought groceries, did you take a shopping list with you? What What about when you moved house or packed for a trip or holiday; did you use a checklist? These questions came to mind for three reasons. One was because we’ve just created a set of checklists for e-moderators.

Dan Bliton of Booz Allen Hamilton asked Tony and Karl to present a webinar entitled "Enterprise Learning and Collaboration in 3D Virtual Worlds." The presentation promises to be a lot of fun. Here are the supporting resources. Slides Here are the slides

After being “a friend” and lurking for a while, i became a full (paying) member of the CP Square (CP2) community. CP Square is a community of practice about communities of practice. Ever since i started my studies in HRD i’m interested in social forms of learning, communities of practice are one of them.