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Sat.Nov 05, 2011 - Fri.Nov 11, 2011

Skilful Minds

A Learnability and Experience Design Update

Skilful Minds

NOVEMBER 8, 2011

One of my earlier posts discussed the learnability of a service as a key challenge for experience design. Today I ran across this early video from Don Norman on learnability and product design. I thought I would share it.

Design

Design Services Discussion Video

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