Front-End Analysis: Improving Performance
Dashe & Thomson
JULY 25, 2012
These are some examples of the types of performance problems that will occur, just, because of the very nature of an ERP system. This is an updated version of the BEM described by Roger Chevalier (2003). Chevalier says that information, resources, and incentives are usually cheaper to fix than individual factors. May/June 2003).
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