Jay Cross

MAY 2, 2015

The web and knowledge were made for one another. Millions of knowledge workers and their bosses can prosper by adopting modern practices for working smarter and remembering things. My dreams are bigger than my abilities but now I have a better idea of what not to do. Turn of the century. e-Learning. I became a fanatic.

Change 36

Change Case Study ISPI Virtual World 36

Janet Clarey

FEBRUARY 26, 2009

My arguments primarily revolve around the knowledge worker - those who work with information. Higher Education, Blended Learning and the Generations: Knowledge is Power – No More. July/August 2003. Designing instruction based on a person’s age is not grounded in solid research. Keep your own bias in mind. Dzuiban, C.,

Social Networks 68

Social Networks Blended Learning Brandon Hall Cognitive 68

Big Dog, Little Dog

APRIL 20, 2009

Outsell reports that searches fail 30% of the time, while IDC estimates that enterprises employing 1,000 knowledge workers may waste well over $6 million per year each in searching for information that does not exist, failing to find information that does, or recreating information that could have been found but was not (Sherman & Feldman, 2003).

Informal Learning 35

Informal Learning Informal Compliance Training Social Networks 35

Janet Clarey

APRIL 2, 2009

information/knowledge workers. Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p. To create a place for informal learning. For leadership development. For professional development. To develop and retain talent. need access to SMEs.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

APRIL 16, 2013

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98