Jay Cross's Informal Learning

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Allen Tough, informal learning pioneer

Jay Cross's Informal Learning

Allen Tough,  a brief talk at the 3rd New Approaches to Lifelong Learning (NALL) Conference. Ontario Institute for Studies in Education of the University of Toronto, Toronto, Canada. February 19, 1999. They’re not aware of other people’s learning, educators don’t take it into account and so on. It seems to happen in all demographic groups. We found a 20/80% split. And the other 80% was informal.

How to support informal learning

Jay Cross's Informal Learning

There’s so much to learn: more information was produced in 2009 than in all previous human history. Interview. by Robert Morris, Dallas Business Commentary Examiner. Cross is a champion of informal learning, Web 2.0, and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. They are currently refining informal/web 2.0

Agile instructional design

Jay Cross's Informal Learning

I’ve been thinking about fresh approaches to instructional design. Instructional design was invented around the time of World War II. Starting virtually from scratch, America had to train millions of men to be soldiers and millions of civilians to make ships and armaments. The training film was born, soon to be followed with the ADDIE model. Training is generally imposed on people.

Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Here are the most popular posts on the Informal Learning Blog in 2009. Business Impact of Social and Informal Learning. T o implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. The place to begin is by identifying a business objective that is vital to a corporate sponsor. They needn’t worry.

What will change in 2010?

Jay Cross's Informal Learning

I nnovations in computing used to trickle down from business and government to consumers. Mainframes evolved into personal computers. The space program put men on the moon and gave us Tang for breakfast. Now, innovation often goes the other way. Things start with consumers and are later adopted by corporations. Take blogs, for example. Blogs were geeky lists of pointers and commentary. Source.

An amazing camera & ideal Christmas gift

Jay Cross's Informal Learning

If you’re shopping for a Christmas gift in the $400 range, check out this camera, the Canon S90. I’ve used lots of digital pocket cameras. None of them hold a candle to the S90. The photos are closer to what I used to get from my Canon A1 SLR. The Canon S90 sports a very fast 3.8x Wide Angle Optical Image Stabilized Zoom lens: f/2! Its LCD is 3″ wide. 10 megapixel resolution.

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Andy McAfee

Jay Cross's Informal Learning

MIT’s Andy McAfee tells the story of Newpedia, reluctance to adopt web 2.0, and why people don’t flock to better mousetraps on this video from McKinsey. Also, how to fail: impatience, paranoia, overly conservative CIOs, poor planning. Andy’s Enterprise 2.0 is a great book, but at least half its message is carried in the video. Watch it. Pay attention. intelligence community.

DevLearn 09: the fire is back

Jay Cross's Informal Learning

Social learning is putting the fire back into the learning profession that’s been missing since the dot-com bust.

Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

Web 2.0 and Change Present Challenges to Many Learning Executives. By Rex Davenport. Chief learning officers (CLO s) are dealing with organizations the same way they did 25 years ago—focusing on full-time employees. But businesses are becoming networks. CLO s are going to need to understand that and do something about it. Learning Executives Briefing: Arthur C. Cross: No. And it’s a lot more fun.

Good bye, HP

Jay Cross's Informal Learning

I’ve bought at least a couple of dozen HP printers in the course of the last twenty years, but I will never buy another. The OfficeJet J4500 is a poorly-designed, awful Chinese piece of garbage. David Packard and Bill Hewlett must be rolling in their graves. And HP is being run by a printer guy?

Inside Learning Technologies

Jay Cross's Informal Learning

You may be interested in the first two articles in the latest issue of Inside Learning Technologies. The first story, Speaking the Language of Business , is mine. Jane Hart wrote the second story, How to Create a Social Learning Environment. You say you haven’t heard of Inside Learning Technologies ? That’s because it’s printed in the UK, yank.

Social Learning Examples

Jay Cross's Informal Learning

At DevLearn, many people lamented the difficulty of explaining the benefits of social media to their managers and peers. We talked about building a repository of web 2.0 learning applications. It turns out that my pal Jane Hart has already done it for us! Jane mined the submissions of her delightful tools database and came up with 100+ ways to use social media for learning. This is awesome.

If you’re new to informal learning…

Jay Cross's Informal Learning

What is informal learning and why should you care? Seven and a half minutes of a workshop on informal learning at National Australia Bank last year. If you’re an old hand, you already know this. If you’re new to the world of learning, you might just learn something.

Workshop on putting informal learning to work

Jay Cross's Informal Learning

I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning. Online Educa has grown to become the largest global e-learning conference for the corporate and public service sectors in education and training. Content. Agenda.

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A hedgehog view of the world

Jay Cross's Informal Learning

Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009. Thursday, April 30, 2009.

What’s a chief meta-learning officer to do?

Jay Cross's Informal Learning

Pondering where a chief learning officer can leverage results. This will be a major focus of Clark Quinn’s and my workshop in conjunction with DevLearn 09. Come to DevLearn in San Jose the second week in November.

New skills for learning professionals

Jay Cross's Informal Learning

Last month I opened the IADIS eLearning 2009 Conference in Portugal with an address on Redefining Instructional Design. We addressed this question at the April 2009 Learntrends event. This month’s big question asks, “In a Learning 2.0 Here is how I described some of the roles learning professionals will need to fill in our brave new world: This is not entirely original. We

eLearning must be social

Jay Cross's Informal Learning

Six-minute video of the beginning of the closing keynote at Learning Technologies 2009 in London last month. In this segment, I recall the genesis of eLearning a little over ten years ago, the changing nature of business, and the necessity of embracing social media in corporate learning. Here are the slides from the presentation: eLearning must be social. tags: informl ).

The Engelbart Hypothesis

Jay Cross's Informal Learning

I just finished reading The Engelbart Hypothesis by Valerie Landau and Eileen Clegg. ($20 on Amazon.). While Doug Engelbart is best known as the inventor of the mouse, the man is responsible for so much more. Doug conceptualized social networking more than 50 years ago! He described using connections to boost collective intelligence before computer networks existed. If you want to know where Web 2.0

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Shifting from push to pull

Jay Cross's Informal Learning

The world of business is shifting from push to pull. In a delightful post on his Edge Perspectives , John Hagel unpacks what this means. From knowledge stocks to knowledge flows. From knowledge transfer to knowledge creation. From explicit knowledge to tacit knowledge. From transactions to relationships. From zero sum to positive sum mindsets. From push programs to pull platforms. What can I say?

Bodystorming

Jay Cross's Informal Learning

At Overlap 09 , Dennis Schleicher introduced me to bodystorming. Think physical brainstorming. 1. Do your design where your solution will unfold, or, 2. Simulate the environment your process will take place, or, 3. Prototype your solution with actors and props. Acting out forces you to be concrete. It makes ideas come alive. Seeing examples reduces the risk of misinterpretation. Drama is memorable.

Understanding Visual Thinking

Jay Cross's Informal Learning

I love this graphic from Understanding Visual Thinking: The History and Future of Graphic Facilitation by Christina Valenza and Jan Adkins in the current issue of Interactions.

What do brains have to do with it?

Jay Cross's Informal Learning

A friend of my wife asked for some recommendations on books about the brain. Here are three. Proust Was a Neuroscientist by Jonas Lehrer is a wonderful romp about how we perceive reality, told in a series of stories about artists who perceived how brains work fifty to a hundred years ahead of the scientists themselves. The findings made my head spin.

Who don’t we want to work smarter?

Jay Cross's Informal Learning

Next month I’ll be conducting several onsite workshops to inject informal/social learning practices into hidebound organizations that are anxious to ramp up to the future. My intent is to challenge a couple of dozen managers to each come up with a major change project and shape up a pitch to sell the idea to their organization. intend to coax them to plant dozens of seeds. Employees. Exactly.

Jon Stewart litmus test

Jay Cross's Informal Learning

Just a holiday thought. Were Jon Stewart to look at how your organization helps people learn what you are asking them to do, what do you think he would say? What are you going to do about it?

Reflections on working smarter

Jay Cross's Informal Learning

No art is less spontaneous than mine. What I do is the result of reflection and the study of the great masters. Edgar Degas. Learning is not compulsory… neither is survival. -W. Edwards Deming. Formal education will make you a living. Self-education will make you a fortune. Jim Rohn. If you hold a cat by the tail, you learn things that cannot be learned in any other way. Mark Twain. Malcolm S.

ASTD groks informal learning

Jay Cross's Informal Learning

Informal Learning was the theme of Tony Bingham’s keynote presentation at ASTD’s International Conference and Exhibition in Washington this month. To my surprise, he brought up a recent article I wrote for CLO magazine on the importance of making connections. Here’s a recording of Tony’s presentation.

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Informal learning patterns

Jay Cross's Informal Learning

Learnscaping , Getting Things done in Organizations , is now available on Amazon for $25 + shipping. It’s a 160-page unbook , a continuing work in progress but containing enough meat to justify the price, I think. Learnscaping describes a dozen learning patterns, e.g. processes that organizations are using to improve performance through networked informal learning. patterns. Patterns Where 2.0

Brain Fitness

Jay Cross's Informal Learning

The SharpBrains Guide to Brain Fitness : 18 Interviews with Scientists, Practical Advice, and Product Reviews, to Keep Your Brain Sharp. Learnscapes are the factory floor of knowledge organizations; they are where workers connect to create value and learn from one another. Improving the inner workings of any aspect of a learnscape platform can increase organizational performance overall.

Business Impact of Social and Informal Learning

Jay Cross's Informal Learning

On Tuesday I led a session on Business Impact of Learning in the Real World for the Learning & Skills Group in London. To implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. The place to begin is by identifying a business objective that is vital to a corporate sponsor. The sponsor readily agreed.

Learning in three dimensions

Jay Cross's Informal Learning

My intuition tells me that 2009 is the year that the planets align for Virtual World Enterprise applications to head up the proverbial hockey stick. My pal Tony O’Driscoll asked me to help spread the word about the upcoming 3D Training Learning and Collaboration (3DTLC) conference in Washington DC next month. It is very rare to get in on the ground-floor of an emerging industry.

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Internet culture

Jay Cross's Informal Learning

Chief Learning Officer magazine , Effectiveness, April 2009. by Jay Cross. The Internet is so pervasive that Internet values are blowing back into real life. For example, I have no qualms about walking out of a boring presentation, even if I’ve been sitting in the front row. The Web trained me to click past unrewarding pages and spend my time where it will do me the most good. Now you can.

Towards Maturity

Jay Cross's Informal Learning

At Learning Technologies 2009 in London, my friend Laura Overton announced the results of the third in a series of reports by Towards Maturity on the use of learning technologies in the workplace. Three hundred UK companies took part in a survey that focused on building the business case for eLearning. Most companies report their learning has become more flexible and easily accessible.

Picky, picky

Jay Cross's Informal Learning

George Siemens echoes my feelings exactly in his post today on elearnspace titled Modernizing corporate training. generally resist linking to organizations that monitor and use the ideas generated in the social/learning/tech space, and then produce reports that fail to acknowledge sources of inspiration. It explores the history of corporate learning from 1980’s to today. In 2004.