The economic downturn of 2009 is now fading into the past. Why 2013 is the year for Performance Support. It's January 2013 and the dam is about to burst. For the past few years I think we've become a little complacent, plugging our finger in the dike but only standing in ankle-deep water. But that's about to change! Businesses are growing again, competition is heating up, and the outlook for the future is bright again. The dam is getting full