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Tool Set 2009

Tony Karrer

I thought I'd kick off this year by posting a series of posts on topics related to tools and methods for work and learning. Setting up a SharePoint for a community or work team is very different from teaching them about Personal Learning. In fact, the lack of attention to this topic was the reason I founded Work Literacy in June of 2008. But hopefully 2009 will be the year when that begins to change. This sounds a lot like a personal learning environment, personal knowledge management (PKM) and personal work and learning environment (PWLE) and PIM.

LinkedIn Guide for Knowledge Workers

Tony Karrer

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? - Now down to 2-5% I am continually surprised by this result ( Getting Value from LinkedIn ). Browse eLearning Content

Not Your Father’s ROI

Jay Cross

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles. The industrial age has run out of steam.

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LearnTrends 2009 – Free Online Conference

Tony Karrer

George Siemens , Jay Cross and Tony Karrer are pleased to announce our third annual free online conference: LearnTrends 2009 The Corporate Learning Trends and Innovations Conference November 17-19, 2009 | Online | Free The theme/focus this year is on Convergence in Workplace Learning. I'll also be providing details shortly about the LearnTrends Innovation Awards 2009.

Learned about Learning in 2009

Tony Karrer

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. And as part of this, I’ve been taking advantage of: 2009 Predictions How Did I Do? 2009 Top Posts and Topics , Top 125 Workplace eLearning Posts of 2009 and just running through my blog posts for the year. In June 2008, Work Literacy Launched. 2009 has continued that effort. I’m convinced that we are all struggling to have our Work Skills Keep Up. However, during 2009, I had a bit of an aha moment.

2008 2009

Tony Karrer

It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. June 1, 2008 was when Work Literacy Launched. We won't hear much this year, but in 2009, this will be something you'll hear in a big way. went mainstream and likely this will continue to grow in 2009.

Social Software Adoption

Tony Karrer

Dion Hinchcliffe declared 2009 - The year of the shift to Enterprise 2.0. Once a work team agrees that will be how they collaborate on a given piece of content, it becomes very inefficient for an individual within the team to not adopt the same technology. It's pretty rare where work teams and certainly not organizations have made it the norm to adopt the software. Web 2.0

Seed, feed, & weed

Clark Quinn

The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. However, if you recognize that it will take time and tuning, and diligently work to nurture the network, you should be able to reap the benefits of an aligned group of empowered people. In my presentation yesterday, I was talking about how to get informal learning going. Jay Cross talks about the learnscape , while I term it the performance ecosystem. But if you build it, they may not come. Networks take nurturing.

Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. They work and learn in what I call a “learnscape.”. Learnscapes are the factory floor of knowledge organizations. Informal Learning 2.0.

Agile instructional design

Jay Cross's Informal Learning

It’s hard to argue with the concept of planning your work, then working your plan.) Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? Working software over comprehensive documentation.

Free Online Conference: LearnTrends 2009

eLearning Weekly

Tony Karrer recently announced the LearnTrends 2009 Online Conference , which will be held November 17-19, 2009. We will bring together people who look at different aspects of learning and knowledge work to understand better what’s going on in those areas and how we should be thinking about this holistically. Knowledge Management. Here’s a description of the conference, straight from Tony’s blog : The theme/focus this year is on Convergence in Workplace Learning. I’m particularly looking forward to discussions of how: Enterprise 2.0.

Webinar - Skills - Social Media - Best of eLearning Learning - July 2009

eLearning Learning Posts

July 2009. LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. mLearning; Tricks to using the iPod Touch in class - Dont Waste Your Time , July 7, 2009 Some of the best resources on using mobile devices in class. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0 New Skills for Learning Professionals - The Learning Circuits Blog , July 1, 2009. July 29, 2009.

Reflecting on the first half of 2009

Jay Cross

I’m going to reflect on what I’ve been up to in 2009 thus far. Winter 2009. Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Workplace learning is morphing from blocks of training followed by working to a merger of work and learning: they are becoming the same thing. They’re all facets of the same thing: the corporate commons of work and learning. Spring 2009. My new car is one year old! Surreal.

Skimming and Learning Design

Tony Karrer

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. Note to self, figure out how this could have worked.) It also has an impact on Learning Design and Learning Organizations … more on this below. Read the Whole Thing ?

Share Best Practices - Patterns

Tony Karrer

What works in my marriage won't necessarily work in -- and may even damage -- yours. The comments are also interesting but focus primarily on the word "best" vs. "leading" or "better" … overall the suggestion was to be very careful about assuming because something works in one situation it will work in others. This really rings true to me.

Hot List

Tony Karrer

This is going to take some work to get it right, but we believe it will help to highlight various hot list content. This will be something like: Hot List for the Week of 1/2/2009 - 1/9/2009 Hot List Posts Tool Set 2009 The U.S. Air Force: Moving Full Scale Into Social Media i-Clickr Year of the cloud Rypple: telling it like it is 2009 Predictions, Remembrance and Challenges What is the TRUE cost Rapid eLearning? There are some very cool new features especially our hot list feature coming out soon on the eLearning Learning Content Community.

Social Grid Follow-up

Tony Karrer

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Twitter as Personal Work and Learning Tool My LinkedIn Open Connection Approach - Treating LinkedIn like a massive, virtual cocktail party.

LearnTrends: Microlearning

Experiencing eLearning

Specifically focusing on OTJ skills & knowledge. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Hug & Friesen, 2009. Focused on knowledge workers–people who use digital info in their jobs. not knowledge workers.

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eLearning Topics

Tony Karrer

this would be down notable dropping topics: games, simulations, knowledge, interactive and blended Karyn Romeis commented: Hmm. This works across any subset of the content including sources, keywords and arbitrary searches. 130) Work Skills (26) PWLE (16) Flash Quiz (8) Knowledge Work (40) That's a pretty fair representation of topics that I talk about. Topics by Year By selecting 2009 , I've selected a subset of the content, but in this case it's basically content associated with this year. I have doubts about the validity of these data.

Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. Opportunities) I generally look back at the Knowledge Work Framework and its task categories as a trigger to remind me of these things. hint :).

ASTD Follow-Up

Tony Karrer

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Improve your Work Literacy I would highly encourage going through the recent series of posts all about Tools and Methods for Work and Learning : Work Skills Keeping Up Top-Down Strategy Better Memory Information Radar Processing Link Pages Network Learning Collaboration Twitter as Personal Work and Learning Tool Search Browser Short Cuts Work Skills Workshop Keynote Links I mentioned in Twitter Conference Ideas that I was sending messages and links during the keynote.

Work Literacy Skills - New Workshop

Tony Karrer

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader? While there has been incredible innovation in tools and methods that support personal work and learning over the past 10 years, most of us have had a hard time with our Work Skills Keeping Up. You aren't alone in that.

Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Tilde Effect - gap between available tools and methods and the average capabilities of concept workers due to the ad hoc nature of work skills acquisition. My strong belief is that the foundations of knowledge work are changing fairly quickly and most of us learn completely through ad hoc mechanisms that are not likely to yield good coverage.

Top 100 eLearning Items

Tony Karrer

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Second Life is not a teaching tool Tool Set 2009 New Design for My Smile Sheet The art of changing the brain Writing Less Objectionable Learning Objectives How to Convert Your PowerPoint Presentation into an Elearning Course Social Media makes this course stand out Should All Learning Professionals Be Blogging? Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Tools Collaborative Learning Using Web 2.0

Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents). They currently don't have any kind of solution. Via the network people will be able to communicate with employees, organize activities, collaborate on documents, communicate with each other, etc. eLearning Technology.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized. And you cannot Separate Knowledge Work from Learning. This will be a slow evolution. And surveys such as Web 2.0

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. I'm not quite sure what the replacement term is for workplace productivity or knowledge work productivity, but I'm that the current implication is somewhat misleading.

Tapping the Social Grid - Free Webinar

Tony Karrer

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. A social grid has formed that provides concept workers new work methods. It allows a worker to get help on particular concept work tasks by crowdsourcing in the small - tapping into the social grid for assistance. This should be a very interesting discussion.

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Crowdsourcing in the Small

Tony Karrer

And when I discuss what the new skills are around knowledge work, I quickly arrive a the biggest changes being things like finding expertise , finding answers , using social media to find answers , and learning through conversation. The common threads here are: People Networks To me, the biggest work literacy gap is in this area. How do we leverage networks and other forms of social media to access the knowledge and capabilities of other people? The new skill is. And I believe that the Tilde Effect is full force here. New Term Needed So here's where I need some help.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work? Supporting Concept Workers In The Future of the Training Department by Harold Jarche and Jay Cross, they discuss how work models are changing.

Long Live?

Tony Karrer

None of the bloggers studied have PhDs, yet many want to be seen as, or perceived themselves to be, experts There is no data to validate or invalidate their expert status—the only thing that can be garnered from the interview is their own emic perspective; that is, what they say about themselves and the permission they give themselves to analyse and give their opinions about certain issues within their area of knowledge. And you cannot Separate Knowledge Work from Learning. Wow, did he step in it on this one. He had me scratching my head about Long Live what? Hmmm ….

Future of the training department

Clark Quinn

Instead, we need to make sure everyone understands what the overall goal is, and have them work together to achieve it. Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group. As we’ve automated more work and started developing training for more knowledge work without adapting our methods (and, consequently, making generally dreadful learning experiences), the training role is less and less seen as worthwhile. We have to be more nimble, more agile.

Intensive and Extensive Processing: Making Formal Stickier

Clark Quinn

The point is that there are things that make formal learning work better, and we want to draw upon them in smart ways. Will Thalheimer does a good job of helping us recognize that breaking up learning works better, but we need to take more concrete advantage of the potential of technology to support this. Another meaningful form of practice, particularly for knowledge work, is having a group work together to resolve a problem. Several things, however, facilitate the depth and persistence of the learning: intensive processing, and extensive processing.

Getting Back On the Horse.

There Is No Chalk

Anyhow, it's time to get back to the business of discussing knowledge work and performance Well it's been a while since I posted here, partly due to one Masters class ending, interviewing for openings, taking a short vacation, starting a new position, and then my next class, all within one month. Alright, maybe things weren't *so* jam-packed that I couldn't have managed at least one entry.