Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. At the Fall 2009 Chief Learning Officer Symposium, Rebecca Ray, senior vice president of global talent management and development for MasterCard, shared information from yet another survey.

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Social Networks Wiki IBM Metrics 40

Jay Cross

NOVEMBER 15, 2009

KM World 2009 is next week. A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

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KM Social Networks Authoring Tools Case Study 38

Jay Cross

MARCH 2, 2009

We will make more progress and experience more upsets in 2009 than in the entire 1980-90 decade. Social mobile computing. Social software. Social accounting tools. Here’s some discussion at togetherLearn about the topic: And here are a few of my own rambling thoughts on the topic: 1. Peer production networks.

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Network Instructional Design Internet Social Software 36