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SKILFUL MINDS
JUNE 24, 2010
What are the Organizational Limits to Analytics in SCRM?
Consequently, we now see social media monitoring companies merging with text analytics companies to bundle their service offerings to fine tune their ability to monitor a customer's activity and online influence, tracking that information to the workflows of marketing, sales, customer support, or operations in near real time. Tags: Collaboration Customer Experience Social CRM analytics brand customer dialogue empathy Enterprise 2.0 The insight isn't a new one and speaks to the now well-known issue of whether social media engagement is scalable.
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ADVENTURES IN CORPORATE EDUCATION
JUNE 20, 2010
From e2conf: Enterprise Communilytics
Communilytics presented at Webcom Montreal 2010. Analytics (what did they do). Analytics is job security – proves your worth to the biz. Social media doesn’t live in an island, relates to web analytics. new analytics == optimize goals, and report them. Tags: conferences analytics Communilytics e2conf web monitoring Mitigate risk, catch libel.
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GEORGE SIEMENS
AUGUST 25, 2010
What are Learning Analytics?
Last week, I announced an upcoming conference in Banff on Learning Analytics ( call for papers can be found here). We have also set up a Google Group for discussions about learning analytics and the conference. What are Learning Analytics? I’m interested in how learning analytics can restructure the process of teaching, learning, and administration.
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SANA EASY BLOGGERS
APRIL 27, 2010
Is Google Analytics the new LMS?!
You can gain access to extensive usage statistics using Google Analytics ([link] Just sign up once, obtain a Tracker ID and add a small snippet of code to the HTML sources of your e-Learning content. Using the web interface of Google Analytics you will see where your visitors come from, what browser they are using, how much time they spent on each part of the course, and how they use your content. Do you want to gain access to a powerful reporting engine? Do you not want to pay for expensive software licenses? Do you not want to hire an administrator? Let me Google that for you!
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SANA EASY BLOGGERS
MAY 10, 2010
Is Google Analytics the next LMS? (continued)
Last week we shared our visions on using Google services (such as Analytics) as an alternative to expensive LMS software. Of course, Google Analytics was never intended as a full-flex LMS, we merely make use of the reporting and statistic features of it. Judging from the many responses, re-blogs and re-tweets we received, this topic struck a vibe in the e-Learning community. Some readers (amongst which George Aston) wonder how you can determine which users have actually passed the courses. Nevertheless, we have some ideas on that. will take Sana EasyGenerator as an example.
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ADVENTURES IN CORPORATE EDUCATION
MARCH 27, 2010
Lets get real about analysis – starting with the last LS2010 Keynote
This sort of talk annoys me because I’m very analytical. Tags: ls2010 behavioral economics digital divide information imposter Learning solutions 2010 Leonard Brody social learning Like I mentioned in my wrap-up post from Friday at the Learning solutions conference, I did not care for the last keynote talk. The keynote was given by Leonard Brody, and was entitled “365 Days From Now: Preparing for the Change Ahead&#. My Issues. Here are some the things he said that I disagree with: You can’t predict the future using the past. This is just not a true statement.
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