Jay Cross

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Top 50 Posts on Working Smarter for May 2011

Jay Cross

May 1, 2011 to May 31, 2011. List of the top 100 Twitter influencers in Australia - Ross Dawson , May 31, 2011. CERT and performance support - Clark Quinn , May 31, 2011. Monday Video – Doodling - Nancy White , May 31, 2011. MoveOn Co-Founder Talks Social Networking - Jay Cross , May 31, 2011.

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Most awesome revelations in Working Smarter Daily for June 2011

Jay Cross

June 1, 2011 to June 30, 2011. 7 objections to social media in learning (and answers) - Donald Clark Plan B , June 11, 2011. Ten ways to create a knowledge ecology - Euen Semple , June 27, 2011. Connecting with Communities of Practice - Harold Jarche , June 2, 2011. PKM Updated - Harold Jarche , June 7, 2011.

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Reflecting on my 2011

Jay Cross

The remainder of this post digs into posts, pictures, presentations, and what-not from my 2011. I tagged 120 photos that captured a sense of what was going on with “2011″ I created a Slideshow but that comes all at once, and I sought to drip-feed the imagery of 2011 into my consciousness. Connected company, Dave 30.

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July bonanza at Working Smarter Daily

Jay Cross

Best of Working Smarter Daily for the month of July 2011 . For the month of July, these were the top items from featured sources based on social signals: Training departments will shrink - Harold Jarche , July 20, 2011. The Smart Worker : learning continuously with social media - Jane Hart , July 25, 2011.

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Hot topics in Working Smarter for the past 12 months

Jay Cross

The connected company - Dave Gray , February 8, 2011. It is the structure of social networks that shapes influence… and the structure is changing - Ross Dawson , February 5, 2011. The Social Learning Handbook is now available - Jane Hart , January 24, 2011. The Horizon Report 2011 - Jane Hart , February 9, 2011.

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Would you recommend your L&D department?

Jay Cross

Statistics from 2011 Corporate Leadership Council, L&D Team Capabilities Survey). I propose that CLOs adopt the Net Promoter Score® methodology developed by Fred Reichheld at Bain & Company and Satmatrix. Loyal customers who talk up a company lower the expense of gaining new customers. let’s turn to when to ask them.

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What About the Future?

Jay Cross

Royal Dutch Shell, the fifth largest company in the world and a long-term player (Shell’s more than a hundred years old), has been learning from scenarios for forty years. Many old-school companies think this is where they live. The customers are creating the data, this set-up can make companies more agile in responding to change.