Remove california
article thumbnail

The Business Partnership Award

CLO Magazine

So Education Services partnered with Metrics That Matter in 2017 to deploy surveys and collect data to discover areas of improvement. Dell EMC Education Services had a problem with training delivery: low net promoter scores for the outsourced partners around the world who take care of customer service.

article thumbnail

Signature HealthCare: Changing Long-Term Care

CLO Magazine

Signature also teaches employees how to enhance their emotional and spiritual intelligence, which has improved empathy and quality-of-life metrics for its residents, said Mary McNevin, Signature’s chief learning officer. ” Katie Kuehner-Hebert is a California-based journalist. She can be reached at editor@CLOmedia.com.'

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Customer Education Experts Directory

learnWorlds

Location: Oakland, California, United States. Location: San Francisco, California, United States. Location: Granite Bay, California, United States. Location: Irvine, California, United States. Location: San Francisco, California, United States. Company: Slack. Email: aa@slack.com. LinkedIn: [link].

Expert 52
article thumbnail

eLearning Conferences 2013

Tony Karrer

link] December 2-5, 2012 Big Ideas Fest: Design, Innovate, Activate, 4 th , conference focused on innovation in education , Half Moon Bay, California, USA. link] December 5-6, 2012 EDUCAUSE Campus IT Policy Workshop, San Diego, California, USA. link] December 5-6, 2012 Social Media Marketing , Las Vegas, Nevada, USA.