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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. We continue with the series this week to help empower business owners and managers to more accurately assess the success of their businesses.

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Upcoming Webinar: Developing a Compelling Strategy for Your Education Business

Web Courseworks

A Sneak Peek at an Upcoming Webinar with Tagoras on March 26, 1 pm Eastern – In just two weeks, Web Courseworks will join Tagoras for a webinar on Developing a Compelling Strategy for Your Education Business. At the core of our 2014 Association Learning + Technology report is an online survey of 200 associations.

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Choosing The Best LMS for Your Small-Medium Business

Academy of Mine

In this article, we’re going to make your life easier by clearing up the confusion and discussing the 5 Parts to Choosing The Best LMS for Your Small-Medium Business: Course Content Development. Determining which type of content your learning platform will be filled with is a great first step in finding an excellent LMS for your business.

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The Business Case for Leadership Development

CLO Magazine

In recent years, CLOs have faced growing headwinds when it comes to making a business case for leadership development. And the authors of an October 2016 article in Harvard Business Review referred to leadership development programs as the “great training robbery.”. Leadership Development Supports Business Goals .

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Creating Engaging Courses for Professional Training

Academy of Mine

During this interview , we explained what instructional design is, course authoring and delivering eLearning with an LMS, the difference in creating learning materials for academic institutions vs. for-profit businesses, and much more. For businesses – a white-labeled LMS for eLearning and training and development is best!

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Mastering the Art of Product Strategy: A Guide for Chief Product Officers

Kitaboo

In today’s fast-paced business environment, having a robust product strategy is critical for driving success and gaining a competitive edge. In this regard, a well-drafted product strategy acts as a blueprint that aims to realize the long-term vision or goal of the business. Table Of Contents: I. What is a Product Strategy?

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The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. These are figures from the 2014 ATD report. These time-honoured metrics developed for an industrial age are not the answer.

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