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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

For example, a competitor may differentiate her hotel on customer service, generating a higher occupancy rate at the same cost. Determine how customer service from improved employee training can increase both your occupancy rate and bottom-line. The figure can also serve as a benchmark when comparing like-businesses.

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Top 9 e-Learning Predictions for 2014

Learnnovators

We believe that 2014 will see more powerful changes, owing to the maturing and convergence of some of these technologies. If 2013 was a year of ‘contemplations’, 2014 will be a year of ‘decisions’! e-Learning Forecasts for 2014. We believe that mobile learning is going to be the most disruptive game changer in 2014.

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My Top Posts of 2021

Experiencing eLearning

How I Built a Chat Simulation in 2 Hours : See how I built a simple chat simulation in a few hours using Twine and the Trialogue story format to create a forced choice chat simulation. Time Estimates for eLearning Development : “How long will it take to create this elearning?” If you love software training, create that kind of samples.

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When did employees and customers for learning/training become irrelevant?

eLearning 24-7

If you provide customer training, those folks in Training typically get laid off, too. You may come with an instructional design background OR at least understand ADDIE to create your online courses and even ILT (which was what ADDIE was designed for, along with those rotten and worthless manuals nobody reads). You Here is a manual.

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Going Global with Docebo LMS

Docebo

How LeaderSharp is taking their Canadian leadership development services into the global market. Chris Jones is the CEO and Co-founder of LeaderSharp, a leadership developm ent group founded in 2014 alongside his business partner and wife, Lisa Scott. Let’s get to know Chris Jones and his company, LeaderSharp Group.

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How to Maximize Employees’ Strengths with an LMS

TOPYX LMS

Employees Not Engaged Despite Gains in 2014 wrote, “Less than one-third (31.5%) of U.S. workers were engaged in their jobs in 2014.” Here’s how: An LMS creates atmospheres conducive to personal growth – It is the rare person who is told what his or her strengths are. Amy Adkins, author of the article Majority of U.S.

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6 Benefits Of A Custom Learning Management System (LMS)

Academy of Mine

More on that, when you’re having difficulty finding an LMS with all of the features you need , it’s time to consider a custom-developed LMS. What Is A Custom LMS? A custom LMS is software specifically designed to meet your organization’s eLearning needs. No customization other than built-in settings. Limited integrations.

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