How to Show Real ROI with Operational Training and Development
Inkling
OCTOBER 18, 2022
In a 2018 Deskless Workers Study only 1% of all IT software spending supports deskless workers— particularly frontline workers. . Industries where frontline workers are essentially the face of the brand, and who are responsible for guiding the customer experience are facing high employee turnover, due in part to gaps in training. . At the same time, companies are looking at where they can cut expenses coming out of the pandemic.
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