Inkling

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How to Show Real ROI with Operational Training and Development

Inkling

In a 2018 Deskless Workers Study only 1% of all IT software spending supports deskless workers— particularly frontline workers. . Industries where frontline workers are essentially the face of the brand, and who are responsible for guiding the customer experience are facing high employee turnover, due in part to gaps in training. . At the same time, companies are looking at where they can cut expenses coming out of the pandemic.

ROI 130
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The 5 A’s of a Successful 2023 Learning and Development Strategy

Inkling

Each year, you look at your employee learning and development programs to see how to stay ahead of the curve and enable your employees to be successful. And each year it gets more challenging because like it or not, the way your employees work is constantly changing. . Our customers have it easier than most when it comes to training and development to improve employee performance because they’ve used five basic tenets to guide their strategy planning. .

Strategy 264
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5 Employee Training 2023 Trends You Need to Know

Inkling

If you tend to not pay attention to industry trends, we’re suggesting you take another look at some of the 2023 employee training trends. Why? Industry trends are like a thermometer and a compass. On one hand, they can reveal opportunities and signal if something needs to change. On the other hand, they also guide important decisions and confirm the proper directions.

Trends 264
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New Webinar Series: Surveying the Landscape for Restaurants in 2018

Inkling

We are excited to introduce our new restaurant webinar series. The three part series will give you a quick but thorough taste of what’s happening in the restaurant industry today, the challenges that brands face, and what exciting opportunities exist for improving operations and increasing employee and customer satisfaction. Part I: State of the Restaurant Industry.

Survey 100
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[Infographic] State of the Restaurant Industry

Inkling

As the foodservice industry continues to grow, restaurants will face new challenges and how they handle those challenges will determine whether they sink or swim. The first step in addressing these challenges is understanding the state of the restaurant industry today. This infographic will walk you through how quick-service, fast casual, and casual dining restaurants fared in 2017.

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New Webinar Series: Surveying the Landscape for Restaurants in 2018

Inkling

We are excited to introduce our new restaurant webinar series. The three part series will give you a quick but thorough taste of what’s happening in the restaurant industry today, the challenges that brands face, and what exciting opportunities exist for improving operations and increasing employee and customer satisfaction. Part I: State of the Restaurant Industry.

Survey 100
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[Infographic] Improve Employee Performance with Modern Learning Tools

Inkling

Here’s a very important (and often ignored) fact about employees: they forget things, just like everyone else. Even scarier? After 90 days, most employees retain less than 20% of what they learned during a course or training, due to a phenomenon known as the forgetting curve. How can companies boost employee memory in the workplace and curb the forgetting curve?