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Working smarter

Jay Cross

Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

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Through the Workscape Looking Glass

Jay Cross

Theoretically, your Workscape — the realm where you’ll be wielding your influence on performance and learning — could stretch way beyond your firewall to include nearly everyone the organization interacts with. Action learning. Personal Learning Network. Peer learning. Reading the temperature.

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