The Evolving Face of Embedded Performance Support
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. What are the techniques to achieve the same? What is the trend?
Active Training Series
SEPTEMBER 3, 2015
Dr. Andy Hicken and I are contributing authors in 101 Ways to Make Learning Active Beyond the Classroom , a new e-learning book by my friend and colleague, Elaine Biech. The book’s front half lists 200 tips for “making training active and learning successful.” Active Training. Create just-in-time support. New eLearning Books by Elaine Biech. 10 Tips.
Blended Learning and Mobile Performance Support: Ahead of the Curve
JUNE 25, 2013
Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. How we incorporate blended learning and mobile learning. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. higher degree of initial learning.
Top 5 Performance Support Apps for Learning Designers
MARCH 29, 2014
It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. Below are the questions we had in mind when we embarked on our journey: What is the significance of performance support apps for learning designers? THE QUOTE: “ Instructional Design is complex and overlaps with many fields.
The Performance Management Storm: Four Macro-Trends Driving the Change
Rethink Performance Management eGuide Part 1: The Argument. moving from traditional performance. performance development systems. www.kineo.com | firstname.lastname@example.org | 312-846-6656 4The Argument for Change Formal performance management systems have been. review is no longer helpful and, in fact, that may even be. performance. performance development.”.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Help authoring tools such as Robohelp and Doc-to-Help were selling like hotcakes. Intuitive design became a higher priority.
How to Improve Learning Outcomes With Performance Support
JANUARY 8, 2012
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. So, managers say they need to be trained again.
MOOCs in Performance Support
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.
Three (More) Keys to Better Performance Support
APRIL 18, 2012
Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. In my last post, I mentioned three things to keep in mind when considering performance support (PS). Use the right kind of PS. Make sure learners know how to use the PS.
The Performance Management Storm: Four Macro-Trends Driving the Change
Rethink Performance Management eGuide Part 1: The Argument. moving from traditional performance. performance development systems. 4The Argument for Change Formal performance management systems have been. review is no longer helpful and, in fact, that may even be. Operations at Google, sums it up best: “Performance. performance. Performance.
Improving Professional Learning: 12 Strategies to Enhance Performance
MAY 18, 2016
In the late 1960s professional organizations began actively to address the growing disconnect between advances in knowledge and the practitioners who were no longer involved in institutional learning. As professor emeritus of educational leadership at the University of Wisconsin-Madison, Knox has helped shape the field of continuing education. Active Learning. Good Leaders.
Leveraging Mobile Learning Platforms As Performance Support Systems
FEBRUARY 4, 2011
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? A ‘Performance Support System’ or PSS refers to any system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences. Upside2Go: ?
Increase Course Performance with These 7 Tips for Bite-Sized eLearning
SEPTEMBER 27, 2016
You need to give your learners time to properly absorb and assimilate the information before moving onto the next eLearning activity. This helps to prevent cognitive overload and ensures that they fully comprehend every idea and concept. If needed, they can simply access the eLearning activity again in order to fill in the gaps. Have A Support System In Place.
Supporting Everyday Workplace Learning
SEPTEMBER 11, 2016
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. It will help you understand how to work with managers to foster a culture of continuous learning as well help individuals take responsibility for (and ownership of) their own personal and professional learning. Part B: Team Learning. Feedback.
Are your managers ready for a world without formal performance reviews?
more strategic activities. 3. COACHING: I support my team members by. PERFORMANCE: I consistently review work and. help employees avoid. The future of the formal performance review sparked a lively debate in 2015. performance part of their daily routine. MANAGERS MANAGE PERFORMANCE? CRITICAL SKILLS MANAGING PERFORMANCE. SETTING. MONITORING.
A richer suite of support
MAY 25, 2016
While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? As they start performing however, their needs change. Can you?
Drill and Practice Activities for Your eLearning Courses
JULY 28, 2016
If, for some reason, a course does not improve performance and achieve KPIs, it is shelved. If there is one single factor that can be blamed in this otherwise blemish-free eLearning course, it is the reinforcement activities. What are Reinforcement Activities? In an eLearning course, you can use several types of reinforcement/practice activities. Practice makes perfect!
Take Performance Support Beyond the Help Click
OCTOBER 30, 2014
In the previous blog post , I talked about evaluating technologies as part of your performance support implementation. As you estimate your ROI from any technology buy, be sure to plan for performance support before and after the moment of ‘Apply’ The five moments of learning need , developed by Bob Mosher and Conrad Gottfredson, highlight where performance support interventions can take place.
Fundamental Design of Learning Activities
FEBRUARY 23, 2011
Design Thinking offers a set of tools to make sense of “wicked problems” and mysteries, and in this post I attempt to narrate my ideational journey in making sense of learning by digital means, the concept that I call learning experiences, and a notional (but far from complete) model for learning activities designed for individuals to experience. What Are Activities? Combat-Readiness.
Seven Simple Secrets to Off-the-Shelf Course Success
And for good reason as it has many advantages: It offers a breadth of course topics, relevant to many, and readily available. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. OTS courseware relieves overburdened trainers and human resource managers of. need help troubleshooting.
How Sleep Affects Performance?—?And What Companies Can Do
SEPTEMBER 15, 2016
Companies nowadays are increasingly committed to helping employees quit smoking, lose weight, become more fit, and improve sleep and rest. Lack of sleep and fatigue contribute to both performance deficits and bottom-line costs for companies. Women’s sleep patterns were monitored each week using wrist-mounted activity monitors worn at night. billion. hours. states (.10
How to Help Your Managers Become Better Coaches
JUNE 14, 2016
Help your managers become better coaches, even if you don’t have formal training. recent meta-analysis of coaching research revealed that it improved performance, team functioning, engagement, retention and attitudes. And even for those that do, managers still need support as they learn how to use the techniques they’ve been shown. Peers can help each other as well.
6 Ways to Help Managers Support eLearners
AUGUST 25, 2015
Unfortunately, managers are also too busy in their daily activities to offer the desired support to their teams. Senior management needs to support front line managers to support their learning teams. This practice is crucial to adopting new technologies, changes in business, improving performance and yielding better business results. Relevant eLearning only.
6 Ways to Help Managers Support eLearners
AUGUST 25, 2015
Unfortunately, managers are also too busy in their daily activities to offer the desired support to their teams. Senior management needs to support front line managers to support their learning teams. This practice is crucial to adopting new technologies, changes in business, improved performance and yield better business results. Relevant eLearning only.
Leaving performance reviews behind: Where to start [Guide]
1Making Dynamic Performance. performance and developing employees? performance through their day-in-and- day-out interactions with their teams. when developing performance. did not perform strongly on a project, the. approach to managing performance, how. Performance Management [GUIDE] A shift from traditional performance management systems.
Competencies aren’t Enough: How to Help Sales Reps Win
JULY 19, 2016
Once the right competencies are in place, we can coach reps to meet these competencies, measure their performance against the competencies, spot high performers and identify weak ones. Competency They are valuable to managers and they help stakeholders decide what training should be created. But they are not helpful at ensuring that training is effective. Let me explain.
Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award
JUNE 16, 2015
Bottom-Line Performance, Inc. ” The “Partnership” award category was especially appropriate, as BLP and Roche have partnered since 2005 to create solutions that support customer training, product launches, safety & compliance, and more. “We are really proud and honored to win this award for our partnership with Roche because it is such a critical training initiative.
What Is Performance All About?
MAY 17, 2016
Efficiency and performance go hand in hand. How do large companies create awareness in an engaged way that will give the new hire an easy way to tune into the performance culture of the organization? Let us consider the implementation of a performance development learning solution by Origin Learning Solutions that enables a 360 degree view of the approach. Connect with us!
3 – L&D roles to support learning at work
MARCH 24, 2016
In the first post in this series I showed the many different ways that people learn at work , and in the second I talked about the activities involved in supporting all the ways people learn at work. From this diagram, three broad roles become apparent to support the multitude of activities that were described in my second post. Co-ordinating roles . Facilitating roles.
Microlearning Whitepaper: Small Bites, Big Impact
continuously improve performance and increase competitiveness, they must move from. the job well and positively impact business performance. change that results in improved job performance. Better performance. Repetition over time helps embed knowledge in long-term memory. Populating a knowledge-on-demand performance support resource with. knowledge.
Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways
SEPTEMBER 7, 2015
Most instructors now have an easy availability of web-based tools that can help them extend and enhance learning processes. All these tools have unique benefits that can help instructors reach out more to their students and increase the impact of learning. Social messaging platform like Twitter can help the learners and instructors connect more. contact-form-7]. Learning
Supporting all the ways people learn at work
MARCH 20, 2016
In this post I want to show how organisations are supporting learning more widely across the organisation. Running learning challenges and campaigns: These are defined packages of activities and/or resources and events that are released over a period of time, which may include any of the activities described in this section and in (2) below. More in my MWL book here.
Performance Based eLearning
DECEMBER 17, 2014
If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. Measuring performance is an essential tool to determine if the eLearning course has been effective. How do you achieve a performance boost in your learners? For performance improvement we need action. Simply read on.
A new framework for supporting learning and performance in the social workplace
MARCH 20, 2012
In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. SERVICES & ACTIVITIES. Training and e-learning activities will likely include more informal and social approaches.
Ditching the formal performance review? Kineo shares 3 Elements for Success
From Performance Management. to Performance Development eGuide 2Part 2: A Roadmap. of factors that’s driving change in how performance. successfully transition from a traditional performance. performance development, one requires three. 3www.kineo.com | email@example.com | 312-846-6656 4One of the pillars of a performance development system is the. from an annual performance management process to real-time. performance development is much more than simply rolling out. effective performance development behavior: they must be.
The Changing Face of Corporate L&D
AUGUST 15, 2014
However, after reviewing our many years of work, we realise today that training in isolation is rarely the RIGHT answer for most performance problems, since performance-related issues could find roots in numerous other aspects in the workplace. It draws inputs from top performing learning companies in the Towards Maturity Benchmark and insights from thought leaders in the field.