How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Help authoring tools such as Robohelp and Doc-to-Help were selling like hotcakes. Intuitive design became a higher priority.
Blended Learning and Mobile Performance Support: Ahead of the Curve
JUNE 25, 2013
Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. How we incorporate blended learning and mobile learning. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. higher degree of initial learning.
Active Training Series
SEPTEMBER 3, 2015
Dr. Andy Hicken and I are contributing authors in 101 Ways to Make Learning Active Beyond the Classroom , a new e-learning book by my friend and colleague, Elaine Biech. The book’s front half lists 200 tips for “making training active and learning successful.” Active Training. Create just-in-time support. New eLearning Books by Elaine Biech. 10 Tips.
MOOCs in Performance Support
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.
Are your managers ready for a world without formal performance reviews?
more strategic activities. 3. COACHING: I support my team members by. PERFORMANCE: I consistently review work and. help employees avoid. The future of the formal performance review sparked a lively debate in 2015. performance part of their daily routine. MANAGERS MANAGE PERFORMANCE? CRITICAL SKILLS MANAGING PERFORMANCE. SETTING. MONITORING.
Improving Professional Learning: 12 Strategies to Enhance Performance
MAY 18, 2016
In the late 1960s professional organizations began actively to address the growing disconnect between advances in knowledge and the practitioners who were no longer involved in institutional learning. As professor emeritus of educational leadership at the University of Wisconsin-Madison, Knox has helped shape the field of continuing education. Active Learning. Good Leaders.
Three (More) Keys to Better Performance Support
APRIL 18, 2012
Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. In my last post, I mentioned three things to keep in mind when considering performance support (PS). Use the right kind of PS. Make sure learners know how to use the PS.
A richer suite of support
MAY 25, 2016
While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? As they start performing however, their needs change. Can you?
The Evolving Face of Embedded Performance Support
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. What are the techniques to achieve the same? What is the trend?
Seven Simple Secrets to Off-the-Shelf Course Success
And for good reason as it has many advantages: It offers a breadth of course topics, relevant to many, and readily available. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. OTS courseware relieves overburdened trainers and human resource managers of. need help troubleshooting.
Leveraging Mobile Learning Platforms As Performance Support Systems
FEBRUARY 4, 2011
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? A ‘Performance Support System’ or PSS refers to any system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences. Upside2Go: ?
Top 5 Performance Support Apps for Learning Designers
MARCH 29, 2014
It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. Below are the questions we had in mind when we embarked on our journey: What is the significance of performance support apps for learning designers? THE QUOTE: “ Instructional Design is complex and overlaps with many fields.
6 Ways to Help Managers Support eLearners
AUGUST 25, 2015
Unfortunately, managers are also too busy in their daily activities to offer the desired support to their teams. Senior management needs to support front line managers to support their learning teams. This practice is crucial to adopting new technologies, changes in business, improving performance and yielding better business results. Relevant eLearning only.
Fundamental Design of Learning Activities
FEBRUARY 23, 2011
Design Thinking offers a set of tools to make sense of “wicked problems” and mysteries, and in this post I attempt to narrate my ideational journey in making sense of learning by digital means, the concept that I call learning experiences, and a notional (but far from complete) model for learning activities designed for individuals to experience. What Are Activities? Combat-Readiness.
New Brandon Hall Group report forecasts major shift in 2016 online learning trends
performance. and organizational performance. User Experience is Critical About 44% of companies are actively considering replacing the current LMS solution. change in key performance indicators. of how each technology helps them achieve their learning goals and, consequently, their business objectives. © 2016 Brandon Hall Group. Exploring new and. to increase.
Competencies aren’t Enough: How to Help Sales Reps Win
JULY 19, 2016
Once the right competencies are in place, we can coach reps to meet these competencies, measure their performance against the competencies, spot high performers and identify weak ones. Competency They are valuable to managers and they help stakeholders decide what training should be created. But they are not helpful at ensuring that training is effective. Let me explain.
6 Ways to Help Managers Support eLearners
AUGUST 25, 2015
Unfortunately, managers are also too busy in their daily activities to offer the desired support to their teams. Senior management needs to support front line managers to support their learning teams. This practice is crucial to adopting new technologies, changes in business, improved performance and yield better business results. Relevant eLearning only.
How to Help Your Managers Become Better Coaches
JUNE 14, 2016
Help your managers become better coaches, even if you don’t have formal training. recent meta-analysis of coaching research revealed that it improved performance, team functioning, engagement, retention and attitudes. And even for those that do, managers still need support as they learn how to use the techniques they’ve been shown. Peers can help each other as well.
Take Performance Support Beyond the Help Click
OCTOBER 30, 2014
In the previous blog post , I talked about evaluating technologies as part of your performance support implementation. As you estimate your ROI from any technology buy, be sure to plan for performance support before and after the moment of ‘Apply’ The five moments of learning need , developed by Bob Mosher and Conrad Gottfredson, highlight where performance support interventions can take place.
New research explores the common myths and realities around the 70:20:10 learning model
Supported by. specific support of our ambassadors: Follow @TowardsMaturity @702010pp @corporateelearn and @Docebo on Twitter. actively share knowledge capital with peers and. help of internationally recognised experts Charles. using the 70:20:10 model, supporting learning in. Our starting position - performance 8. Supporting through technology 25.
Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award
JUNE 16, 2015
Bottom-Line Performance, Inc. ” The “Partnership” award category was especially appropriate, as BLP and Roche have partnered since 2005 to create solutions that support customer training, product launches, safety & compliance, and more. “We are really proud and honored to win this award for our partnership with Roche because it is such a critical training initiative.
Supporting all the ways people learn at work
MARCH 20, 2016
In this post I want to show how organisations are supporting learning more widely across the organisation. Running learning challenges and campaigns: These are defined packages of activities and/or resources and events that are released over a period of time, which may include any of the activities described in this section and in (2) below. More in my MWL book here.
Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways
SEPTEMBER 7, 2015
Most instructors now have an easy availability of web-based tools that can help them extend and enhance learning processes. All these tools have unique benefits that can help instructors reach out more to their students and increase the impact of learning. Social messaging platform like Twitter can help the learners and instructors connect more. contact-form-7]. Learning
3 – L&D roles to support learning at work
MARCH 24, 2016
In the first post in this series I showed the many different ways that people learn at work , and in the second I talked about the activities involved in supporting all the ways people learn at work. From this diagram, three broad roles become apparent to support the multitude of activities that were described in my second post. Co-ordinating roles . Facilitating roles.
Move Beyond Learning to Applying: A Modern Management Development Program
their activities to systematically generate those. such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. activities”. in a list of activities You will work through a. built into the journey We will judge performance. performance on the job We’re not that clear what.
What Is Performance All About?
MAY 17, 2016
Efficiency and performance go hand in hand. How do large companies create awareness in an engaged way that will give the new hire an easy way to tune into the performance culture of the organization? Let us consider the implementation of a performance development learning solution by Origin Learning Solutions that enables a 360 degree view of the approach. Connect with us!
A new framework for supporting learning and performance in the social workplace
MARCH 20, 2012
In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. SERVICES & ACTIVITIES. Training and e-learning activities will likely include more informal and social approaches.
Performance Based eLearning
DECEMBER 17, 2014
If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. Measuring performance is an essential tool to determine if the eLearning course has been effective. How do you achieve a performance boost in your learners? For performance improvement we need action. Simply read on.
Strategies for Corporate Online Learning Success: Improving Learners’ Attitude and Organizational Support
JUNE 8, 2015
More often than not, the two main culprits are: Learners’ apathy towards learning and lack of organizational support. Mini-contests and other activities can also be held to create a buzz around the training initiative. Within the e-course, badges or certificates can be created to help the learners achieve goals and improve engagement with the online learning process. Learning
How the right tech tools for your team can power your sales enablement strategy
Top-performing sales reps of leading organizations are masters of market knowled- ge, customer needs, their products and services, their value, their competition, and. know to support the buyer through their purchasing journey. by a variety of customer-facing departments including marketing, sales, tech- nical support, customer success, implementation. What is the right LMS?
70:20:10 - A Framework for High Performance Development Practices
Performance Learning Productivity
JUNE 24, 2013
Others use it more strategically as a way to help them rethink and reposition their wider learning philosophies. Of course structured and directed ‘formal’ learning can help, but it rarely, if ever, provides the complete answer. It also provides a coherent framework to strategise workplace, social and structured learning activities. Performance support comes in many forms.
Front-End Analysis: Improving Performance
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. The Human Performance Technology Model. Identify the performance gap. Cause analysis. Evaluation.
Gamification: How It Supports Compliance Online Training for Employees
JULY 25, 2016
Here are a few tips that can help turn compliance training into an exciting gaming experience: Title: Keeps Goals Realistic and Relative To the Content Description: The best way to increase performance and enhance the skill set of employees is to develop a strategy that allows the organization to stay on track meeting realistic goals that are achievable.
How We Helped Faculty Move Courses Online
JULY 7, 2012
This ecosystem consists of a community of instructors, instructional professionals and administrative partners, and a configuration of programmatic an performance support strategies. And while trails have been forged and markers laid out, human guides are a big help. She has “people” to help her turn her ideas into reality. They help each other out.
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. They are clear on the importance of helping. as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. How can you help your. managers.
Learning is Behaviour Change: why is it often so hard to help it happen?
Performance Learning Productivity
FEBRUARY 3, 2014
We certainly can only effectively measure learning by observing and determining changes in behaviour, or allowing people to demonstrate the nature of changes in behaviour brought about through some type of learning activity or another. In other words, to alter response, performance or whatever aspect of human behaviour we are focused on, and for that alteration to be for the better.
Can You Perform Without a Performance Ecosystem?
SEPTEMBER 8, 2015
But without the expert knowledge needed to build a learning and performance ecosystem, will your organization still perform well? Your office likely already has its own ecosystem—one built around the people, workflows, and technologies that support your day-to-day work. good learning and performance ecosystem is built on: Talent management. Performance support.
Can PeopleCloud support learning in all its contexts?
Clive on Learning
MARCH 8, 2013
Learning professionals have no real difficulty in supporting the formal element of their work, i.e. providing access to courses. With the increasing awareness of the importance of informal learning, in all its guises, it is not surprising, therefore, that learning professionals should seek to broaden their scope by enriching their blends with coaching, practical work assignments, performance support materials and so on. The challenge is supporting and encouraging learning as it occurs on a day-to-day basis, well beyond the formal curriculum.
5 ways elearning can support business change
NOVEMBER 10, 2015
But it’s not just at board level – every employee has a role to play and elearning can help. Exponentials are technologies that grow in capability at a much faster rate than normal tech, roughly doubling in performance every 12 to 18 months (relative to their size and cost). Elearning is built around interactivity, allowing workers to understand the change through active learning.