The Evolving Face of Embedded Performance Support
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. What are the techniques to achieve the same? What is the trend?
Active Training Series
SEPTEMBER 3, 2015
Dr. Andy Hicken and I are contributing authors in 101 Ways to Make Learning Active Beyond the Classroom , a new e-learning book by my friend and colleague, Elaine Biech. The book’s front half lists 200 tips for “making training active and learning successful.” Active Training. Create just-in-time support. New eLearning Books by Elaine Biech. 10 Tips.
Blended Learning and Mobile Performance Support: Ahead of the Curve
JUNE 25, 2013
Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. How we incorporate blended learning and mobile learning. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. higher degree of initial learning.
Top 5 Performance Support Apps for Learning Designers
MARCH 29, 2014
It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. Below are the questions we had in mind when we embarked on our journey: What is the significance of performance support apps for learning designers? THE QUOTE: “ Instructional Design is complex and overlaps with many fields.
The Performance Management Storm: Four Macro-Trends Driving the Change
Rethink Performance Management eGuide Part 1: The Argument. moving from traditional performance. performance development systems. www.kineo.com | email@example.com | 312-846-6656 4The Argument for Change Formal performance management systems have been. Operations at Google, sums it up best: “Performance. performance. performance development.”.
How to Improve Learning Outcomes With Performance Support
JANUARY 8, 2012
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. So, managers say they need to be trained again.
Active and Passive Learning in Organizations
The Peformance Improvement
APRIL 13, 2012
Another approach is to make the learner an active creator of knowledge and skills. Internal job aids (to support use of systems, processes and activities). Although “active” methods might be implied by some of the items on Hart's list, I think “active” ways of learning should be made more explicit in our organizations.
MOOCs in Performance Support
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.
HOW TO USE LMS FOR PERFORMANCE SUPPORT
OCTOBER 20, 2014
Because we want them to perform better at work. An employee figures out a new way to solve a problem or perform a task. These typical situations are based on the model proposed by Bob Mosherand Conrad Gottfredson to identify the “Five moments of need” that activate learning. So what do we do about it? Simple. Like how can he use the LMS for troubleshooting. Email *.
The Performance Management Storm: Four Macro-Trends Driving the Change
Rethink Performance Management eGuide Part 1: The Argument. moving from traditional performance. performance development systems. 4The Argument for Change Formal performance management systems have been. Operations at Google, sums it up best: “Performance. performance. Under the traditional annual performance. performance with greater frequency, and.
Three (More) Keys to Better Performance Support
APRIL 18, 2012
Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. In my last post, I mentioned three things to keep in mind when considering performance support (PS). Use the right kind of PS. Make sure learners know how to use the PS.
Improving Professional Learning: 12 Strategies to Enhance Performance
MAY 18, 2016
In the late 1960s professional organizations began actively to address the growing disconnect between advances in knowledge and the practitioners who were no longer involved in institutional learning. good leader should: have a solid grasp of both the content being taught as well as how it fits into occupational performance (theory and practice). Active Learning. Good Leaders.
Embedded Performer Support [EPS] Implies Intentional Design
Living in Learning
AUGUST 5, 2013
The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem. The design effort I’m suggesting is not just larger in scope, it is involves a level of holistic discovery that is broader than we typically chase after when building training classes/courses.
Leveraging Mobile Learning Platforms As Performance Support Systems
FEBRUARY 4, 2011
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? A ‘Performance Support System’ or PSS refers to any system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences. Upside2Go: ?
Are your managers ready for a world without formal performance reviews?
more strategic activities. 3. COACHING: I support my team members by. PERFORMANCE: I consistently review work and. The future of the formal performance review sparked a lively debate in 2015. performance part of their daily routine. MANAGERS MANAGE PERFORMANCE? CRITICAL SKILLS MANAGING PERFORMANCE. SETTING. EXPECTATIONS: My team members are clear on.
Supporting Everyday Workplace Learning
SEPTEMBER 11, 2016
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. How to help individuals with their bespoke learning and performance needs. learned a lot from the activities and I am integrating what I learned into my work with nonprofit organizations. The workshop agenda is as follows: Part A: Personal Learning.
A richer suite of support
MAY 25, 2016
While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? As they start performing however, their needs change. Can you?
70+20+10=100: Improving performance with new learning frameworks
FEBRUARY 24, 2016
70+20+10=100: Improving individual and business performance with social and informal learning frameworks. How organizations can create firm foundations for a 70:20:10 workforce by supporting learning using new technology, enstilling commitment from leadership and building a skilled learning team. DOWNLOAD THE FREE WHITEPAPER. But are these models working? DOWNLOAD THE FREE WHITEPAPER.
Fundamental Design of Learning Activities
FEBRUARY 23, 2011
Design Thinking offers a set of tools to make sense of “wicked problems” and mysteries, and in this post I attempt to narrate my ideational journey in making sense of learning by digital means, the concept that I call learning experiences, and a notional (but far from complete) model for learning activities designed for individuals to experience. What Are Activities? Combat-Readiness.
Microlearning Whitepaper: Small Bites, Big Impact
continuously improve performance and increase competitiveness, they must move from. the job well and positively impact business performance. change that results in improved job performance. Better performance. Populating a knowledge-on-demand performance support resource with. When employees lack the knowledge they need to be top performers, their.
Drill and Practice Activities for Your eLearning Courses
JULY 28, 2016
If, for some reason, a course does not improve performance and achieve KPIs, it is shelved. If there is one single factor that can be blamed in this otherwise blemish-free eLearning course, it is the reinforcement activities. What are Reinforcement Activities? In an eLearning course, you can use several types of reinforcement/practice activities. Practice makes perfect!
Talking Performance Improvement and Certificates with MedBiquitous
AUGUST 1, 2016
One of our best attended webinars ever was The Certificate is Obsolete: New Ways to Track PD, CE and Certification, which covered a couple of new options for reporting on learning activities, specifically Mozilla Open Badges and xAPI. learned there, to my surprise, about another effort to get past the certificate: MedBiquitous’s Activity Report standard. link]. link]. link].
Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award
JUNE 16, 2015
Bottom-Line Performance, Inc. ” The “Partnership” award category was especially appropriate, as BLP and Roche have partnered since 2005 to create solutions that support customer training, product launches, safety & compliance, and more. “We are really proud and honored to win this award for our partnership with Roche because it is such a critical training initiative.
3 – L&D roles to support learning at work
MARCH 24, 2016
In the first post in this series I showed the many different ways that people learn at work , and in the second I talked about the activities involved in supporting all the ways people learn at work. From this diagram, three broad roles become apparent to support the multitude of activities that were described in my second post. Co-ordinating roles . Facilitating roles.
Ditching the formal performance review? Kineo shares 3 Elements for Success
From Performance Management. to Performance Development eGuide 2Part 2: A Roadmap. of factors that’s driving change in how performance. successfully transition from a traditional performance. performance development, one requires three. 3www.kineo.com | firstname.lastname@example.org | 312-846-6656 4One of the pillars of a performance development system is the. from an annual performance management process to real-time. performance development is much more than simply rolling out. effective performance development behavior: they must be.
Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways
SEPTEMBER 7, 2015
There are three main ways that the microblogging site can be utilized to support social learning and instructor-led learning: Pedagogical usage, Social usage and Management usage. The answers can be given in short, while the instructors can ask the learners to elaborate in the class – creating an interactive activity that is supported by the social messaging platform. Learnin
Supporting all the ways people learn at work
MARCH 20, 2016
In this post I want to show how organisations are supporting learning more widely across the organisation. Running learning challenges and campaigns: These are defined packages of activities and/or resources and events that are released over a period of time, which may include any of the activities described in this section and in (2) below. More in my MWL book here.
Performance Based eLearning
DECEMBER 17, 2014
If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. Measuring performance is an essential tool to determine if the eLearning course has been effective. How do you achieve a performance boost in your learners? For performance improvement we need action. Simply read on.
What Is Performance All About?
MAY 17, 2016
Efficiency and performance go hand in hand. How do large companies create awareness in an engaged way that will give the new hire an easy way to tune into the performance culture of the organization? Let us consider the implementation of a performance development learning solution by Origin Learning Solutions that enables a 360 degree view of the approach. Connect with us!
Seven Simple Secrets to Off-the-Shelf Course Success
And for good reason as it has many advantages: It offers a breadth of course topics, relevant to many, and readily available. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. OTS courseware relieves overburdened trainers and human resource managers of. Seven Simple Secrets to. You’re.
A new framework for supporting learning and performance in the social workplace
MARCH 20, 2012
In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. SERVICES & ACTIVITIES. Training and e-learning activities will likely include more informal and social approaches.
How Sleep Affects Performance?—?And What Companies Can Do
SEPTEMBER 15, 2016
Lack of sleep and fatigue contribute to both performance deficits and bottom-line costs for companies. Finally, slightly more than 8 percent reported missing an entire night or large proportion of sleep because of work or play activities in a month. Women’s sleep patterns were monitored each week using wrist-mounted activity monitors worn at night. billion. hours. states (.10
The Changing Face of Corporate L&D
AUGUST 15, 2014
However, after reviewing our many years of work, we realise today that training in isolation is rarely the RIGHT answer for most performance problems, since performance-related issues could find roots in numerous other aspects in the workplace. It draws inputs from top performing learning companies in the Towards Maturity Benchmark and insights from thought leaders in the field.
Feeding the Performance Zone with EPS
Living in Learning
MAY 1, 2014
If workforce competency came in a can, I’d wager someplace on the label you would find Embedded Performer Support [EPS] with a mix of Performer Support [PS] assets listed as active ingredients. When EPS is not included in the effort to feed [develop and sustain] the workforce with a balanced performance diet, you’re probably only looking at a 16-ounce can of Training. EPSS Learning Ecosystems Performer Support embedded performer support EPS learning ecosystem moment of need PS
Cost alone doesn't drive outsourcing', says Brandon Hall's latest report
support a very large development team that would re- quire multiple layers of management and teammate. roles to support the relationship: The Bank: • Business learning strategists (BLS): Aligned to specific. finance and business partners discuss business strat- egy and create training solutions to support business. bank to use outsourc- ing than to support. Although.
70:20:10 - A Framework for High Performance Development Practices
Performance Learning Productivity
JUNE 24, 2013
If you acknowledge that high performers usually build their capabilities through experience, through practice and through utilising a rich network of support rather than exclusively (or even mainly) through structured training and development away from the workplace, then you will immediately grasp the 70:20:10 concept. Performance support comes in many forms.
6 Steps To Creating Learning Ecosystems (And Why You Should Bother)
FEBRUARY 18, 2016
We can shed our obsession with isolated formal learning and embrace the real question: how can we best support organisations and individuals to develop a culture of continuous learning and high performance. just-in-time performance tools (checklists, quick reference guides). SUPPORT AN ENGAGED, GROWTH MINDSET. Here’s a quick recap for those just tuning in….
Front-End Analysis: Improving Performance
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. The Human Performance Technology Model. Identify the performance gap. Cause analysis. Evaluation.
The 70:20:10 L&D Model for Developing a High-Performing Workforce
SEPTEMBER 6, 2013
It also provides a framework for improving and extending traditional training and learning into the workplace where: ‘70’ refers to ‘workplace learning’ and ‘performance support’. ‘20’ refers to ‘social learning’ (including informal coaching and mentoring). ‘10’ refers to ‘structured learning’. “Too many teachers see education as preparing kids for the past, not the future.”
Whitepaper: When The LMS Isn’t Enough
give their LMS high marks in terms of value for price In the survey, many respondents identified their top reasons for looking for a trade-in: • Poor reporting features • Difficult to use • Poor customer support • Out-of-date appearance • Inability to adapt to changing needs • Lack of mobile features “In a nutshell, far too many organizations feel they are paying. Turbocharge your LMS.6