Living in Learning

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Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work.

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Feeding the Performance Zone with EPS

Living in Learning

If workforce competency came in a can, I’d wager someplace on the label you would find Embedded Performer Support [EPS] with a mix of Performer Support [PS] assets listed as active ingredients. EPSS Learning Ecosystems Performer Support embedded performer support EPS learning ecosystem moment of need PS'

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Training Is Not “Predicament-based” & That’s a Predicament

Living in Learning

We…L&D…are in a predicament because we don’t actively seek out predicaments. We don’t design solutions for predicaments…to be more precise…performance predicaments. We cannot see them looking through the “wrong end of the telescope”. And that, my friends, IS a predicament!

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POINT-of-WORK:  Using Connected Worker Impacts to Mine Data-Driven Insights

Living in Learning

Obviously, we need data from actual execution activities to track Point-of-Work effectiveness, but there is something else we need to inform and optimize – Workforce Engagement. To this camper, it is clear the data flow from the Point-of-Work to Informed Insights critical to drive effective Decision Making must be two-way.

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PDR Design Model Supports Shift to Learning Design in the Work Context

Living in Learning

Our greatest opportunity awaits our design, development, and delivery support in the last three moments of need. They plan to launch a new drug into the sales mix and have requested that we, the highly responsive training department, develop new product training to support the rollout. Piece o’ cake! We take calls like this everyday.

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Harvesting Learning’s Fruit: A Downstream Training Investment

Living in Learning

I do not want to focus on those things we already do well; rather, the downstream activities found within the Reinforce phase of the Learning Continuum is where we will concentrate our time in this post. In the Deploy phase, we acquired level 1 & 2 evaluations from which we predicted positive performance. Fertilize & Cultivate.

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Speed-to-Insight: Curating Curations…Also Known as Curation 2.0

Living in Learning

How much productivity is diverted to non-productive activities despite being tasked to ultimately accelerate productivity? How much curated content never reaches the point (or the right person) to deliver knowledge, wisdom, and insights essential for critical-thinking and informed decision-making to drive productivity forward?