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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

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How to Drive a Successful Enterprise Software Adoption Plan

Infopro Learning

Adopting new software can be challenging for employees, especially if it directly impacts their regular routines and everyday activities. In this article, we will discuss a few key steps for successful enterprise software adoption. In this article, we will discuss a few key steps for successful enterprise software adoption.

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy. Develop Role-Based Learning Journeys.

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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Streamline L&D Logistics with an Outsource Learning Administration Provider

Infopro Learning

New software and technology have been adopted across various industries to meet changing customer needs better. Training outsourcing with a managed learning services provider has become increasingly popular. One valuable training service managed learning providers offer that is often overlooked is learning administration.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

This means they can’t provide timely information to their customer, and the sales process risks losing momentum. In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. A DAP supports sales enablement in several ways. Provide the right content at the right time.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.