Ontuitive

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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

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How does a Digital Adoption Platform Help Customer Support?

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Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers.

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Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s How

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Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. This, combined with the stress of potentially losing massive amounts of data, has led companies big and small to make the call that maintaining legacy technology is the best (sometimes only) option.

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LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help?

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Read our blog, Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees. So let’s break it down before we explain how a DAP can help with the adoption of these systems. ERPS: Enterprise Resource Planning. The post LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help?

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Small and Medium-Sized Businesses Can Benefit From a DAP to Drive Technology Adoption

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Today, organizations must adopt new technologies to stay relevant, keep customers happy, and succeed against the competition. An article by Modern Diplomacy recently uncovered that the COVID-19 pandemic has increased demand for even more adoption and integration of digital technology among small and medium-sized enterprises.

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Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

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In addition, unless modernization is necessary to increase reliability (rather than functionality or technical factors), some companies determine that certain legacy applications are more than adequate in meeting the needs of the business. The answer is using a digital adoption platform, also known as a DAP.

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WalkMe vs Zeal: Which digital adoption platform is better for your business?

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Digital adoption —the method through which users gain the ability to leverage a digital tool to its fullest potential—is a key part of success for your employees and the organization as a whole. That’s why many businesses are currently considering a digital adoption platform. Does your company use applications that aren’t web-native?

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