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The Decline of Customer Service

Jigsaw Interactive

According to a recent Arizona State University study , customer service is at an all-time low, resulting in ‘customer rage’ being at an all-time high. Why has poor or mediocre customer service become the norm? So, consumers are as much to blame as the companies since consumers are willing to accept poor service.

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LEARNNOVATORS GAZES INTO THE FUTURE OF E-LEARNING WITH JAIME CASAP

Learnnovators

Jaime is also an adjunct professor at Arizona State University, where he teaches classes and guest lectures. You can reach and follow Jaime on Google+ at +Jaime Casap and Twitter @jcasap. About Learnnovators.

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How Industry Micro-Credentials Are Transforming Higher Education 

Coursera

Among these include the University of Arizona, which offers Professional Certificates as a free, co-curricular opportunity. Lakshmi Narain College of Technology (LNCT) in India offers Professional Certificates as non-credit options for students through the career services office.

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Announcing new partnerships with Dell and PepsiCo and new entry-level Professional Certificates from CVS Health, Fractal Analytics, and Tableau 

Coursera

PepsiCo’s new Specialization provides insights from global leaders at PepsiCo, Arizona State University, and The Nature Conservancy about water governance, infrastructure, sustainability, and corporate responsibility. Through hands-on projects, learners will apply what they learn by practicing selling IT services. “IT

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The Building Blocks of Service Level Agreements

Training Industry

Best practices dictates that a good agreement between a buyer and seller should include a service level agreement (SLA) as part of that agreement. For example, asking if the seller provided good customer service is not a measurable result. Instead, asking if the seller’s customer service representatives scored a minimum of 3.5

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Why Accessibility Matters in Online Learning

CourseArc

Additionally, the IDEA Act evaluates the actions of educational institutions in providing needed services to students with disabilities or special needs. Notable examples include Arizona State University , Atlantic Cape Community College , Harvard University , and Massachusetts Institute of Technology. Consequences of Non-Compliance.

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Online Enrollment Process: Advantages & Best Practices

Think Orion

For example, Arizona State University offers a comprehensive support service with an enrollment coach that guides the student throughout the online enrollment process. For example, Arizona State University offers a comprehensive support service with an enrollment coach that guides the student throughout the online enrollment process.

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