How Games & Gamification Can Help Align Processes and Procedures
Knowledge Guru
MARCH 24, 2015
In an article on process training I wrote for our BLP Lessons on Learning blog, I shared that 41% of respondents to our 2014 Learning and Remembering Survey listed policies, process, and procedures as the primary type of knowledge employees must know on the job. It’s not so much a matter of learning as it is an issue with motivation.
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