How Cisco Uses Knowledge Guru to Teach Product and Technical Knowledge (Interview)
Knowledge Guru
MAY 6, 2015
While the games are a reinforcement tool in the CSAP program, for SNAP we use it as an assessment tool. You’d think it was daunting to use it as an assessment tool… but SNAP associates already have experience selling, so it’s a more mature audience. For example, associates take Data Center as a six-day module.
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