Knowledge Guru

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Training Reinforcement: 7 Things You Need to Know

Knowledge Guru

You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes. In the app, learners complete a short confidence assessment, then receive customized mini-games they play each day. And oftentimes, there’s a lot at stake. Upcoming Webinar.

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Why Sales Managers Struggle with Coaching

Knowledge Guru

Many sales managers are dealing with teams that are too large for one individual to provide meaningful coaching and mentoring for all. Give reps the tools and technology to assess their own performance. Self assessment can’t replace coaching and mentoring entirely, but it’s a step in the right direction.

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Why Sales Reps Need Confidence and Competence

Knowledge Guru

To do this, training should include self-assessment or diagnostic tools that allow you to spot strong and weak performers and identify coaching opportunities. For example, reps could begin with a brief assessment that lets them rank their confidence in certain skill areas. Don’t Forget Reinforcement.

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Knowledge Guru Adds Player Analytics and Reporting Automation

Knowledge Guru

Our June 24th release provides users with the three enhancements describe below: 1) Automated Reports. Players have always been able to assess performance by monitoring their score within Knowledge Guru, but now they can get detailed feedback on their performance on each learning objective associated with the game.

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Guidelines for Creating the Forest Flight Minigame

Knowledge Guru

You will need to supply these items: A context : an initial description of the situation that provides relevant background to the player in making decisions. Within any branch, you must provide two choices to players but a maximum of three. Use the Branching Paths tool to craft your scenario. Game Design Recommendations.

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Implementation Tips for Drive

Knowledge Guru

Provide clear directions on how to access the Drive experience and get started with Drive. Invite reps to register for and play game; provide instructions. Take time to assess players’ starting motivation – and be honest about what that motivation is likely to be. We recommend using this implementation timeline: Timing.

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Implementation Tips for Quest and Legend

Knowledge Guru

Provide clear directions on how to access Knowledge Guru and get started with Quest or Legend. Invite learners to register for and play game; provide instructions. Take time to assess players’ starting motivation – and be honest about what that motivation is likely to be. We recommend using this implementation timeline: Timing.

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