Jay Cross

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Don’t drink the informal learning snake oil

Jay Cross

The Tragedy of eLearning. The 1999 Online Learning conference in Los Angeles was ground zero for eLearning. CBT Systems told the world it was being reincarnated as SmartForce, the eLearning Company. When we unveiled signs at the SmartForce booth, we were the only vendor who mentioned eLearning in the crowded exhibition area.

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Thriving in the Net-Work Era

Jay Cross

ASTD is born. Consultant and management theorist Dave Snowden has come up with a framework for management practice in complex environments. In an earlier article, eLearning Is Not the Answer , I’d pushed (NB: irony), the importance of Pull Learning. Mayo discovered the Hawthorne Effect, opening the study of motivation.