Jay Cross

AUGUST 22, 2015

While cleaning up my office this afternoon, I came up this list of essentials for effective informal learning I wrote a couple of years ago for the ASTD Handbook. Make it drop-dead simple to access people in the know, the lessons of experience, how-to information, and performance support. Ensure support is mobile.

Social Networks 36

Social Networks Mash-up Mashups ASTD 36

Jay Cross

FEBRUARY 27, 2012

You don’t hear about tools like these at ASTD meetings and traditional training gatherings. We focused more on performance and less on training. We modeled a stranded passenger dealing with an airline’s telephone customer support, both real and how it might be. Mindmapping. First person. Gamestorming.

Cognitive 68

Cognitive Toys Coaching Diversity Training 68

Jay Cross

MARCH 19, 2012

That led me to an article Harold and I had written on the demise of the training department. The Future of the Training Department. The latter 20th Century was the golden era of the training department. The latter 20th Century was the golden era of the training department. NCR delivered the first sales training.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

NOVEMBER 18, 2009

Moderator (Harold Jarche): traditional training & education has driven much of our self-direction and creativity out of us - need to relearn. Moderator (Clark Quinn): world as biosphere, org as performance ecosystem. Moderator (Clark Quinn): @kelly, yes Allison's rightly has been on Perf support for a long time. Love it Jay.

LearnTrends 40

LearnTrends Instructional Design ADDIE Social Networks 40

Jay Cross

NOVEMBER 18, 2009

Feature | Block trishuhl #ASTD -comnts frm #learntrends – we’re not the most tech inclined cmty < 5% @ TK cld txt -agreed but sm grp is tryin to upskill our peers -12:11 PM Nov 18th, 2009. Now, Approaches for Getting Learning & Support Where It’s Needed. . -12:12 PM Nov 18th, 2009.

LearnTrends 41

LearnTrends Instructional Design ADDIE IM 41

Jay Cross

JULY 17, 2012

Why Corporate Training is Broken And How to Fix It. Training is not the same as learning 6. Corporate Training Is Broken 7. Chief Learning Officers know training is not working 7. Managers feel training has scant impact 8. Training is out of sync with the times 11. Corporate training is broken.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71

Jay Cross

APRIL 16, 2013

It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. Most people in training programs learn only a little of the right stuff, are fuzzy about how to apply what they’ve learned, and never address who are the right people to know. ” [1].

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98