Jay Cross

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The Designer’s Toolbox

Jay Cross

Kurt Hanks led a two-day workshop on Paradigm Mapping before the official two-day event kicked off. You don’t hear about tools like these at ASTD meetings and traditional training gatherings. Sedona is a magic spot in the high desert, about two hours north of Phoenix.

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My evolving learning journey

Jay Cross

ASTD held TechKnowledge in San Jose this year. Dan Pontefract and David Mallon’s presentation on creating a culture of collaboration at TELUS was one of the most useful things I’ve ever heard at an ASTD event, and I was making presentations at ASTD events thirty years ago. Yes, yes, yes. Thanks, gang.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Standardized courses and workshops multiplied. The American Society for Training and Development (ASTD) reports that companies spend $1,067 per employee (2.7% ASTD measures only formal training, the workshops, classes, and assignments meted out by training departments. Corporate Learning Today. asks the police officer.

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Informal Learning – the other 80%

Jay Cross

It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. Formal learning - classes and workshops and online events – is the source of only 10% to 20% of what we learn at work. Informal learning is effective because it is personal.