Clark Quinn

MARCH 21, 2023

For the record, an information dump and knowledge test is highly unlikely to lead to any significant change in behavior (which is what learning we are trying to accomplish). (BTW, the correlation for learner assessment of learning quality, and the actual quality, is essentially zero.)

Problem 309

Problem Quiz Quality Instructional Design 309

Clark Quinn

DECEMBER 8, 2020

A different approach came from behavioral psychology roots. During World War II, the military was faced with training many soldiers, and behavioral psychologists created the field of instructional design. The first real systematic study of learning came from the field of educational psychology.

Cognitive 249

Cognitive Emergent Video Format Behavior 249

Clark Quinn

AUGUST 22, 2023

Folks don’t want to take the time and money, they want to believe that new information will yield a behavior change, it’s just too hard! It might be sufficient to tick a box, but it’s not sufficient to generate a new ability. The problem is, there’s a lot of pressure against this.

Brain 213

Brain Behavior Sales Study 213

Clark Quinn

MAY 11, 2021

Lectures, information dump & knowledge test, in general content presentation doesn’t lead to meaningful change in behavior in the absence of activity. Just accepting what a SME says and making content around that is likely to lead to a content dump and lack of behavior change. SMEs know what needs to be learned. Caveat emptor.

Augmented Reality 312

Augmented Reality Predictions Behavior Second Life 312

Clark Quinn

FEBRUARY 28, 2023

For example, that new information will lead to behavior change. This includes learning styles, attention span of a goldfish, millennials/generations, and more (references in this PDF, if you care). Superstitions are beliefs that don’t get explicit support, but manifest in the work we do. The last category is misconceptions.

Taxonomy 193

Taxonomy Kirkpatrick microlearning PDF 193

Clark Quinn

NOVEMBER 15, 2022

Instead, I’m talking about what might be wise behavior, and how I might be helping. First, let me state for the record that I’m not claiming to be a wise person. It’s an aspiration, not a status ;). Moreover, I know my flaws all too well.

Performance Support 261

Performance Support Brain Picture Behavior 261

Clark Quinn

FEBRUARY 7, 2023

I jokingly ask whether bullet points are going to lead to sustained changes in behavior in such a complex organism? I’m not alone in suggesting that, arguably, the most complex thing in the known universe is the human brain. Yet, I also tout learning science design principles that help us. Is there a resolution?

Cognitive 259

Cognitive Press Guidelines Performance Support 259

Clark Quinn

NOVEMBER 23, 2021

I suggest there’s a lingering belief that if we present information to people, they’ll logically change their behavior to accommodate. How else to explain, for instance, the continuing prevalence of information presentation under the guise of training? Yet, this doesn’t lead to learning!

Industry 295

Industry Cognitive Brain Pattern 295

Clark Quinn

SEPTEMBER 21, 2021

Behavioral economics and Daniel Kahneman’s research have made this abundantly clear. Scientifically, we’re finding there are lots of complex interactions between the current context, our prior experience, and our cognitive architecture. We try to avoid the hard mental work using shortcuts that work sometimes, but not others.

Cognitive 325

Cognitive Instructional Design Design ADDIE 325

Clark Quinn

MARCH 7, 2023

This up front work keeps us from using training to address a misalignment between incentives and desired behavior, for instance. Then, for any particular gap, we look for the root cause: is it a lack of skill, lack of knowledge, lack of resources, lack of motivation, … ? And rightly so.)

Performance Support 262

Performance Support Consulting Performance Analysis 262

Clark Quinn

APRIL 27, 2021

Also, ask about behavior, not knowledge. There will be data records that can be matched to behaviors, initially for human evaluation, but perhaps ultimately for machine evaluation. . However, asking immediately can lead to a misapprehension of ability. 2) The ‘customers’ of the learner should notice the improvement.

Evalution 210

Evalution Skills Metrics Lecture 210

Clark Quinn

JUNE 21, 2017

In a rapid fire presentation, she covered 7 principles that engage individuals into behaviors. Admirably, she finished with a call to ethical behavior. Nathalie Nahai opened the second day of the FocuOn Learning conference. With clear examples from familiar online experiences, she portrayed how these things work.

Behavior 0

Behavior Conference Open Examples 0

Clark Quinn

OCTOBER 27, 2020

Still, thinking about it in this way does suggest the utility in developing deeply held beliefs and appropriately practiced behaviors. While such a definition gives us lots of freedom, it also doesn’t necessarily serve as a guide for design. At least, that’s how I see it. The post Ritual appeared first on Learnlets.

Theory 218

Theory Communities of Practice PDF Sound 218

Clark Quinn

AUGUST 26, 2020

Look for unsubstantiated hype, buzzword bandwagon behavior, and style over substance. It’d be great if orgs started building products that really do make their customers awesome, and then use authentic marketing to sell them. In lieu of that, be wary. Know what you need, take your time to do due diligence, and spend wisely.

Market 298

Market Articulate Trust Behavior 298

Clark Quinn

JULY 18, 2018

The psychological models of thinking really started with the behavioral models. However, both were about the ‘the box’ However, the observed behavior didn’t match the formal logical reasoning that underpinned the model. I think it’s important to understand these cognitions, and their implications.

Cognitive 104

Cognitive Pattern Behavior Performance Support 104

Clark Quinn

AUGUST 4, 2020

Short of that, of course, you have incentive-driven behavior ( gamification ), and then what you’re guilted into (technically termed Introjection), to where you see value in it for yourself (e.g. From a motivated, that is, not, there were levels of external motivation and then internal motivation.

Theory 213

Theory Analysis Sound Gamification 213

Clark Quinn

NOVEMBER 16, 2021

For instruction, I continue to track for insights from behavioral, social, cognitive, post-cognitive, even machine learning. This naturally includes cognition as the basis for learning, experiences, and design. So I’ve taken eclectic investigations on all three.

Cognitive 287

Cognitive Internationalization Search Diversity Training 287

Clark Quinn

JULY 4, 2023

I fear that part of the answer is a legacy belief that we’re formal logical reasoning beings and so new information will change our behavior. .” (Which begs the question: why?)

Metrics 203

Metrics Harassment Training Customer Service Sales 203

Clark Quinn

NOVEMBER 18, 2014

Execs need to be shown the benefit and encouraged to model the behavior too. And L&D will have to trumpet the benefits, accomplishments, and encourage the behavior. They need to make sure the tools are easily available and awareness is shared. None of this is really likely to succeed if you don’t have a supportive culture.

Behavior 184

Behavior Attitudes Diversity Training Benefits 184

Clark Quinn

JULY 2, 2013

Then we need to design an intervention that will address that skill shift: we need to determine what the change in the workplace behavior needs to be to impact that metric, and then design an objective that reflects that needed behavior change. Enough of them. This takes time.

Metrics 196

Metrics Simulations Behavior Rapid eLearning 196

Clark Quinn

AUGUST 13, 2019

As cognitive research continued, there was a growing recognition that our behaviors didn’t match particularly well with formal logic (c.f. Yet they were attempting to create symbolic behavior. This reflected, at the time, the belief that we’re formal logical thinkers.

Cognitive 134

Cognitive Behavior Emergent Attention 134

Clark Quinn

DECEMBER 29, 2020

When Amazon or Netflix make a recommendation for you, there’s not someone watching your behavior, instead it’s a set of rules matching your particular actions to content recommendations. Our goal, with a suite of rules about what when to move up or back in difficulty, was to specify what learning content the learner should see next, etc. .

Content 259

Content Format Diversity Training Roles 259

Clark Quinn

FEBRUARY 17, 2021

It’s about describing behaviors, instead of hand-coding them. That’s separating out what I’m saying from how it behaves across screens, devices, printers, etc. And that was useful for the web, mobile, and more. It’s responsive design. And, it’s the key to moving our content and experiences forward. .

Mac 256

Mac Web Microsoft Library 256

Clark Quinn

JULY 14, 2020

Because we’re not likely to drive one borough/neighborhood/town over to get it when what’s close is ‘good enough’ You can get backup from behavioral economics or the work of Daniel Kahneman about how we aren’t logical beings. likely to find greasy sodden fish.

Cognitive 290

Cognitive Theory Brain Problem 290

Clark Quinn

FEBRUARY 24, 2016

And I can be convinced that there are times when tarting up memory practice with quiz-show window-dressing makes sense, e.g. when it has to be ‘in the head’ What I typically refer to as gamification, however, is where you use external resources, such as scores, leaderboards, badges, and rewards to support behavior you want to happen.

Behavior 100

Behavior Gamification Quiz Expert 100

Clark Quinn

MAY 9, 2019

Information dump and knowledge test isn’t going to lead to any change in behavior. Performance consulting is the way to work backwards from the problem and determine the best interventions to do that optimization. However, learning science is pushing us to recognize that we can do better. That latter is facilitation.

Training 167

Training Train Performance Support Innovation 167

Clark Quinn

JUNE 19, 2012

BJ Fogg, known from his work on persuasive technology, talked about making persistent behavior change via tiny habits. Very interesting research with important implications both personally and commercially.

Behavior 179

Behavior Research Personal Personalization 179

Clark Quinn

DECEMBER 4, 2018

It can be behavioral decisions or the decisions inherent in creating meaningful work product, but it’s about cognitive skills in context. There are lots of activities that aren’t going to lead to meaningful learning. The key is retrieval, but I think what’s important is retrieval to do something.

Instructional 154

Instructional Instruction Cognitive Activities 154

Clark Quinn

MARCH 13, 2014

For example you could run under SCORM and still have the smart behavior. We believed that if we had finely articulated content models, and rich tagging, we could change the rules that were running in the system, and get new adaptive behaviors across all the content with only requiring new rules in one place.

System 161

System Content Learning Objects Alternatives 161

Clark Quinn

JANUARY 28, 2020

Instead, there’s a vague statement about “findings from behavioral research” with no citation ! Which is problematic, because when you go to that paper, you find the quote, but not a legitimate citation. A study done jointly between 3M and the University of Minnesota about presentations also is potentially a source.

Images 174

Images Research Learning Styles Trust 174

Clark Quinn

MARCH 17, 2020

We’ve seen weird behaviors (stockpiling toilet paper, an unsymptomatic response), as well as good ones (elbow bumps for greeting). I am using an adaptation to make the case for Community Emergency Response Team, a training initiative I’m engaged in. Which is also postponed. I worry about much more, of course.

Emergent 164

Emergent Behavior Association Community 164

Clark Quinn

AUGUST 21, 2019

And there was a transition from behavioral to cognitive ID. Charles Reigeluth was pulling together theories in the infamous ‘green book’ Instructional Design Theories and Models. David Merrill was switching from Component Display Theory to ID2.

Cognitive 195

Cognitive Instructional Design Theory Emergent 195

Clark Quinn

FEBRUARY 20, 2019

Recently, I came across an article about a new explanation for behavior, including intelligence. And we can either act to put the world back in alignment with our perceptions, or we have to learn, to create better predictions.

Theory 150

Theory Learning Predictions Sound 150

Clark Quinn

MARCH 3, 2020

Helping them see that this behavior aligns with their own intentions, so to speak. You can use tangible offerings like money or products/produce, or more ephemeral rewards like points. Intrinsic motivation is, instead, finding out what people care about and tapping into that.

Engineering 215

Engineering Picture Behavior Project 215

Clark Quinn

NOVEMBER 13, 2012

What I’m trying to get to is the set of behaviors that would be essential for such an organization to succeed, ultimately coming up with a set of dimensions that might be useful as an assessment. In addition to the connecting tasks, we see several overarching types of behaviors.

Social Networks 174

Social Networks Organization Communities of Practice Social Network 174

Clark Quinn

NOVEMBER 11, 2015

What’s the measurable indicator in the organization that isn’t up to snuff, and what behavior (level 3) would likely impact that? And how do we change that behavior (Level 2)? The point, and this is emphasized by the ‘design’ perspective, is that you are supposed to start with level 4, and work back.

Kirkpatrick 100

Kirkpatrick Design Behavior Evalution 100

Clark Quinn

MAY 4, 2021

Whether personality, or behavior, or any other criteria, most of these are methodologically and psychometrically flawed. If you’re using some proprietary tools that purport to help you identify and characterize individuals, you’re probably being had. You’re throwing away money.

Metrics 275

Metrics LMS Job Innovation 275