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Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? Effective customer service training empowers your employees with the right tools and skills to provide high-quality customer service, which in turn offers several benefits, such as: Increased customer satisfaction rates.

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Building Born Accessible Documents: Tips and Strategies

Hurix Digital

Have you ever stumbled upon a document that feels like a frustrating maze? This is where Born Accessible Documents (BADs) come in as the ultimate champions of inclusivity. BADs are documents meticulously created with accessibility embedded right from the start. Table of Contents: Why do Born Accessible Documents Matter?

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Surprising Benefits And Pitfalls Of Using Artificial Intelligence In Training Courses

Spark Your Interest

It has enormous potential benefits for saving time and improving efficiencies. 15 Benefits And Potential Pitfalls Of Using AI In Training We identified below 15 of the most common examples of ways to use AI in training and development, and also identified some of the challenges and pitfalls associated with each one.

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How a Developer Marketing Platform Works Alongside Documentation

Appsembler

Current developer education initiatives often lean on copious amounts of documentation with ongoing “nurture” campaigns that follow traditional marketing techniques. Below, we’ll discuss how using a developer marketing platform to complement your interactive document can help drive engagement and boost product adoption.

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Selling With Video – Your Guide to the Benefits of Video-Based Training

Speaker: Don Schmidt - WW Sales Enablement Director, Inside Sales MongoDB

The numbers don't lie; documenting proficiency on video works! Did you know that video-based practice and coaching strategies are becoming essential components of L&D programs? January 26, 2023 at 9:30 am PT, 12:30 pm ET, 5:30 pm GMT

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5 Key Factors for Choosing the Perfect PDF Document Remediation Partner

Hurix Digital

In today’s digital landscape, ensuring the accessibility of your documents is no longer just a moral imperative, but a legal requirement. Among various document formats, PDFs pose a unique challenge. Ensuring accessible PDFs can benefit a significant portion of your audience.

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How Content Digitization and Creation Can Help You Manage Your Documents More Efficiently

Hurix Digital

Have a lot of paper documents lying around your office or home? Waste time and money on printing, scanning, faxing, and mailing documents? If you answered yes to any of these questions, then you might want to consider digitizing your documents. Table of Contents: What is Document Digitization, and Why is it Important?

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video. How advances in AI can help provide learners with real-time feedback and direction on performance. Bring your burning questions to this live, interactive session.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.