Inkling

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The Cost of Misinformation in Customer Service

Inkling

Furthermore, they need to be able to provide support instantly. Whether you manage customer service reps, a sales team, or tech support personnel, make sure that your team members have what they need to provide a good experience every time. The benefits of easy, accurate information. Weak customer relationships.

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Transforming Sales Reps into Knowledgeable Advisors

Inkling

The challenge is many Enterprise Content Management (ECM) systems are not mobile-friendly and don’t provide user experiences that are mobile-friendly or real-time. This Wednesday, May 18th, we are hosting a webinar with Forbes Insights where we will explore ECM strategies and the benefits of real-time updates.

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How To Train and Retain a Distributed Workforce

Inkling

As remote teams become more common, managers are challenged by the logistics of providing effective training to staff based all over the world. they are not necessarily equipped with the features that provide full and ready access to the training and learning and development materials (L&D) that power your workforce.

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How Leading Medical Device Manufacturers Can Build Expert Sales Teams

Inkling

The demands of their jobs require them to not only be well-versed in the products they are pitching, but also the benefits they provide. Highlight patient benefits, cost savings, or more in tangible ways, and illustrate the value that your product provides in interactive demos–conducted in person or online.

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How to Deliver on the Promise of BYOD (Bring Your Own Device)

Inkling

Between the flexibility to work anytime and anywhere, to cloud innovations enabling increased efficiencies and productivity, the benefits of mobile in the workplace are undeniable and often substantial. The BYOD Promise. From the outset, there was a great deal of optimism and promise around BYOD and mobile.

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Is Too Much Collaboration a Bad Thing?

Inkling

Most companies that employ collaborative practices can probably tell you that they see many of collaboration’s benefits. Organizations are starting to see a backlash from too much collaboration, as reported by the Harvard Business Review , and the result is ruining the gains that collaboration should provide.

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3 Ways to Kickstart Your Product Launch with Quality Content

Inkling

Even with the most innovative product, it won’t matter much unless your sales reps can effectively engage with prospects, and communicate the benefits and differentiators to earn their trust. More and more, mobile is proving to not only provide increased productivity across organizations, it’s becoming a necessity.

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